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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2417 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,417 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a good couple of days. Comfy and cute. Love that with the app you’re able to change the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE LOVE LOVEEEE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are such a good quality headphones on top of these being a good brand, they are affordable and do what’s needed, since being a sonographer student these has helped me focus on studying while I’m either at work, school or gym. The only thing that I could say that I don’t like is that they aren’t foldable but that’s just a preference thing but other than that they are AMAZING and once you charge it up one good time the battery last pretty long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kayla,

      That's wonderful to hear! We're thrilled your WH-CH520 headphones are helping you stay focused while studying to become a sonographer. It’s fantastic that you find them to be such great quality and appreciate the long-lasting battery life—we designed them to be the perfect affordable, everyday companion. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Sony wh-ch520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking for some wireless headphones, She liked these as their light and comfortable on her head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamN!
      It brings us great satisfaction to hear that the WH-CH520 headphones are comfortable and light for your daughter.

      We designed this model to be easy to wear for a long time. Plus, they boast an ultra-long 50-hour battery life, so she can listen all week without needing to plug them in constantly.

      Thanks so much for choosing Sony!
      All the best,
      Estefany sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and lightweight! I love using the app features to change the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebekahB,

      We are delighted that you love the great sound, lightweight design, and the ability to customize the sound quality using the app features on your WH-CH520 Wireless Headphones. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable then I expected to be. Very clear good battery life. There not beats but it’s still Sony so the product speaks for itself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi averagetechguy,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great present

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Love the fit.over the ear and sound quality. Just read carefully the dont fold for storage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaS!
      Thank you for sharing your feedback with us! We are really happy to hear you’re enjoying the fit and sound quality of the WH-CH520 headphones.

      These headphones are designed to offer a comfortable over ear fit along with clear, balanced sound for everyday listening.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Director

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of sound and noise cancellation and over the ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbhishekS,

      We are honored to hear that you are enjoying the good sound quality and noise cancellation of your Sony WH-CH520 headphones!
      We really appreciate you choosing Sony to be part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I remember them. I guess it has a nice amount of hours of wireless use, but you don’t know the percentage of the charge which is difficult when it only tells you 3 different things, fully charge, that mid charge and pretty low, which I’ve had the headset tell me shortly after it was at that mid range. Kind of annoying. Light. Comfortable enough. Decent for at home use for sure, or taking them on the go. They’re just nothing special. They’re good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by default its nerfed but if u hop into spotify or apple music and set the equalizer to your liking its able to distinguish even the faintest of what the production or instrumentals have to offer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a long time before I have to re charge . Very sleek and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Janet,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones offer you long-lasting battery life along with sleek design and comfort. Your feedback encourages us to keep delivering products that blend style and functionality seamlessly. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Good tonaL qualities CEarn sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, Niclad!

      We’re so glad to hear the tonal qualities and clear sound are exactly what you wanted. It’s awesome to know the WH-CH520 is hitting the mark for you.

      Thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best head great sound quality Sony has built a strong reputation in the audio world, and for good reason: their headphones consistently deliver a rich listening experience, industry-leading noise cancellation, and feature-packed designs. Whether you're a commuter, a gamer, or a casual listener, Sony offers a model to match your needs — and many of them are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Suucertified!

      We are absolutely thrilled to hear that you recognize the high value and performance of the WH-CH520 headphones and that you appreciate the broader reputation Sony has built in the audio world. It is incredibly rewarding to know that you find the sound quality great and feel that the WH-CH520 helps demonstrate why Sony headphones consistently deliver a rich listening experience designed to match the needs of any user.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly with Xbox series X, the sound is fantastic and they are very comfortable. Extremely good price as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mayek1999, That's amazing! We're glad it works perfectly with your Xbox series X and good to know you're enjoying the superb sound quality and comfortable fit of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and last forever on a single charge. I use them at the gym and they are exactly what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TFox,

      We are happy to hear that the WH-CH520 is exactly what you needed! It’s great to know you’re making the most of that long-lasting battery life at the gym.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get for kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love this product! Very durable and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, sound is good, and adjust well for a comfortable fit. Bought them to listen to e-books while mowing. Did not drowned out the loud sound well enough. Would purchase sound canceling in the future to use with loud machinery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase! LOVE these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely leave reviews but I had to for these headphones! These are the best purchase h e done for myself recently.! The battery life is INCREDIBLE. The quality is fantastic! I use them all the time.. on my walks, to work out, to take phone calls, when I have to wait ANYWHERE .. lol. Love love love.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      We’re thrilled to hear that the WH-CH520 headphones have become such a valuable part of your daily routine with their incredible battery life and quality.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Perfect headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Perfect for my 12 year old! Very easy to connect. The battery last forever. Second time buying these. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're comfortable, sound quality is Good, connectivity is instantaneous, Great pair of headphones for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeldonD, we're glad you like the comfort and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Battery life +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these are fantastic. They are comfortable and have a great sound.

    I would recommend this to a friend