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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,264 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great standard headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and don't buy a pair of beats. Very nice headphones a lot of bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the battery life is good to I use them everyday in the gym and when I go on long walks I would highly recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality is great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this headphone. I can't recall the last time I charged it. Battery lasts a very long time. It charges fast as well. For the price, this was a bargain. The sound quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality head set!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony wireless headset is absolutely incredible! Big shoutout to Best Buy for providing this awesome accessory. It takes my gaming experience to a whole new level. The design is sleek and stylish, and the fit is super comfortable. The sound quality is amazing, immersing me in the game like never before. Best Buy, you've really outdone yourselves with this Sony wireless headset. Thank you for enhancing my gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is the best use them every day all day and hasn’t changed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LyrelizR,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones continue to deliver reliable battery life even with daily, all-day use. Your ongoing trust in our product is truly appreciated, and we’re committed to supporting your listening experience every step of the way.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, the features are amazing especially noise cancellation feature, price is great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaderK,

      We’re glad you love the sound and value of your WH-CH520, though we should clarify that this model features Noise Suppression for clear calls rather than Active Noise Cancellation (ANC). The quiet you're noticing is actually due to the high-quality physical seal of the ear pads. Thanks for choosing Sony!

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Long battery life and very comfortable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work a four-day work schedule, and these headphones are remarkably comfortable for long periods of time. The long battery life means I can work a full 12 hour shift and only need to charge them every other night. I really expected them to wear out quickly, as I listen to a lot of music, audiobooks, and podcasts throughout my workdays. I’ve had them for almost a year now and I still only need to charge them every other night, I love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CrystalH,
      Great! We're truly happy that you are very much pleased with your Sony WHCH520 especially the battery life of the headphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheaper headphones, great sound and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hank you for the excellent review, RaspyLemon!

      We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.

      We appreciate you choosing Sony and hope you continue to enjoy your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    W Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price. Great sound. Very comfortable to wear. Very long lasting battery. You can’t go wrong buying one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulM, we're glad you like the sound quality, comfort and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable for hours. The battery life is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great. They barely need to be charged the battery is impeccable and they have noise cancellation. Price is reasonable too. Totally recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Shanyce
      We are delighted to hear that you are enjoying your Sony WH-CH520! Designed to provide up to 50 hours of playback time on a full charge, which is quite impressive and suitable for extended use without frequent recharging. Also, They provide high-quality audio performance, suitable for listening to music and audio from various devices. Thank you for choosing Sony!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    JBL Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Light and sleek, battery good..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, this headphones are very small and good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaC!
      Thank you for sharing your thoughts! We are really happy to hear that you enjoy the sound quality and compact size of the WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome easy to connect and transfer between devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable wireless Sony WH-CH520 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony WH-CH520 headphones are lightweight, comfortable, and easy to use. Sound quality is clear with solid bass, and the battery life lasts a long time between charges. Bluetooth connection is stable, and the microphone works well for calls. A good everyday pair of wireless headphones at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ErnestD,

      Thank you for choosing Sony!

      It brings us great joy to hear that your WH-CH520 headphones are lightweight, comfortable, and easy to use. We’re glad the clear sound quality with solid bass, long battery life, stable Bluetooth connection, and effective microphone are enhancing your everyday listening and calls. Your thoughtful feedback encourages us to keep creating products that combine quality and convenience at an accessible price.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones for the price. The sound is good, they work well to take phone calls, & the battery life is fantastic. One thing to note, they fit “on ear” instead of over the ears so it’s uncomfortable when wearing stud earrings, but other than that I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for someone who has trouble hearing the television clearly. Helps with charity & making out the words without sounding muffled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NormaD,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones are making a positive difference for you by enhancing TV clarity. Knowing they help you enjoy your favorite programs more fully truly motivates us. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable, attractive, and do the job. That works for me! And the price was right too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXVal!
      Thanks for sharing your thoughts with us! We really appreciate the feedback.
      It is most rewarding to hear that these WH-CH520 check all the boxes for you, from the way they look to how they fit. We’re glad the value and performance are exactly what you were looking for!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second pair of headphones. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisbetG!
      Thank you for your feedback! We are really happy to hear that you’re enjoying your WH-CH520 headphones.

      Thanks for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time. He lives the sound quality and I like the construction of this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay1,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the sound quality of the WH-CH520 headphones and that you appreciate the product’s construction. Knowing that both the performance and durability resonate with your family means a lot to us. We sincerely value your feedback and support.

      Best regards,
      -Fred sony-global