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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,033 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones for the price, simple and inexpensive but not short on quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average to below average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in sale for 38 dollars and I still don't think they're worth that much. Multiple stores were selling them for this price with the original price being 69 dollars. Makes me think no one was willing to buy them at that price. They're absolutely average headphones. I didn't like the button controls. Sound was fine. I returned them and will spring for the next class up of headphones instead in the future. I wouldn't recommend these but as long as you go in knowing they're standard Bluetooth headphones they're fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is wonderful! These are the best headphones I’ve ever owned. And the price is surprisingly low for the great quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base and treble on these headphones is great for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphone with microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones, easy to use for gaming, listening to music or working. Microphone has clear sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imamama06,

      It makes us really happy to hear you are having such a versatile and comfortable experience with your WH-CH520 headphones. We designed them to be truly multipurpose, and we're glad you find the lightweight design and soft earcups comfortable for long periods of work, music, and gaming. It’s also great to know that the built-in microphone is delivering clear sound quality for your calls or virtual meetings.

      Thanks for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best midrange headset I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the audio quality is good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryC, thank you for your review! It is fantastic to know that the WH-CH520 is delivering great performance and solid audio quality for you.

      This model is crafted to provide clear, balanced sound along with comfortable wear and a strong wireless connection. Plus, its battery life ensures you can enjoy your music without frequent interruptions.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality is good , I have used for about 3 months. It works greatly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy very affordable and nice qaulity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for school and they are very durable ive dropped them multiple times. I was suprised that they are still in great condition. very good sound quality. Perfect for girfts and just for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Satisfactory Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is acceptable from these, but still not as good as similarly priced wired headphones. Would have been nice to have a 3.5mm jack as an option. Charging speeds are good . BT connection to phone and laptop work very well and better than expected. Buttons could use a little more texture better identify the desired function, Overall comfortable to wear, but have not used these in warmer weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made my mother-in-law happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters the sound quality of this is amazing! Best bang for you buck and it made an amazing gift for my mother-in-law. Thr color scheme was perfect and the size was perfect for her. Shes been listening with these non-stop!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nobadcoffee,

      Thank you for choosing Sony!

      We're delighted to learn that the WH-CH520 has surpassed your expectations in sound quality! It's wonderful to hear that it made such a perfect gift for your mother-in-law and that the color and size were ideal for her. We hope she continues to enjoy her listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are super lightweight and the sound is great. The only thing I don’t care for is that the battery notification isn’t specific, it only seems to tell you at 100% - 75% - 50% and 25% specifically even if it’s between those levels. But overall, that’s minimal and I would still buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilesM, Amazing! We're thrilled to hear you love the lightweight design and great sound quality of your Sony WHCH520 headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the battery notification and will be sure to forward this feedback to the appropriate department. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones but I wish the ear part was bigger. When I am on the phone talking it randomly cuts off well disconnects. Outside of that they are loud and the battery last for days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using them for a weeks but i love the quality of sound, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Probably the best headphones I've had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good headphones had from around a month to two great audio quality pretty comfortable the sound leak is kinda obvious when playing loud music while at max volume although the 50 hour battery feels more like 43 although honestly it's more then enough honestly 10/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azriiql, We are thrilled to hear that your new Sony headphones are the best headphones you have had. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Connectivity

    Rated 4 out of 5 stars

    Comfortable and sounds great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a crazy audio guy but to me these headphones are great for thier value. They are comfortable to wear but can start to slightly hurt after extended usr if not set comfortably. They were wasy to connect to all my devuces with no issues. If you are looking for a good set of headphones on a budget I would definitely consider these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wilson,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality, very comfortable fit design, great Bluetooth connectivity, and affordable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is wonderful, they are easy to charge, red when charging and when their done , no light. That's no know they done. Bluetooth quality is decent when talking on the phone and 50 hours battery life which Awesome. And i think are worth it. Im very happy with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArsenioG,

      That's awesome! We're glad that you're happy with your purchase. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s inexpensive, the sound is great and easy to use, the earpad fits the ear and feels good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi imacathy,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, ease of use, and very comfortable fit design of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good long life wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly great and comfortable. I travel a lot and have used these on both domestic and international flights, long life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality. This is second pair we bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Madhukar,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the great sound quality of your second pair of WHCH520 headphones! Your continued support means a lot to us, and we're grateful to be part of your listening experience.

      Best regards,
      -Fred sony-global