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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,264 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these headphones they were loud and they met her needs very well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Semper Fidelis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right. Not to bulky just the way I like. Charges pretty fast and last for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Bluetooth headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts. Sound is decent. Lightweight and comfy. Great bargain for 30$

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Bought them to replace a lost/stolen pair. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User737611,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones deliver excellent sound and have become a favorite for your daughter. Knowing they continue to bring enjoyment means a lot to us.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable fit! For a very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, and the sound is great. The headphones have lasted for more than a year now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaR,

      We are thrilled to hear that your WH-CH520 headphones are still going strong after more than a year! We take pride in the durability of our products, and it’s wonderful that you’re still loving both the Cappuccino color and the sound quality.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great low end deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. My daughter loves to listen to her music and movies with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulA,

      It’s rewarding to hear that your daughter is enjoying her new headphones for both her music and movies! It is wonderful to know that the clear sound quality and the impressive battery life of up to 50 hours are providing her with hours of uninterrupted entertainment. We are also glad she can benefit from the lightweight design and swivel earcups, which make them comfortable for her to wear during long movie marathons or listening sessions.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter uses them daily, no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorenzoV,

      We are truly heartened to learn that your daughter is enjoying her WH-CH520 headphones every single day! Providing a reliable, high-quality listening experience for daily use is exactly what we aimed for with this model.

      One of the reasons these are perfect for daily use is the incredible battery life of up to 50 hours. This ensures she can go through her entire week of school, hobbies, or relaxation without constantly needing to reach for a charging cable. Furthermore, the lightweight build and soft earpads make them comfortable for those long-duration sessions, while the Digital Sound Enhancement Engine (DSEE™) ensures that the music she loves sounds closer to the original recording quality.

      Thank you for trusting Sony to provide a great audio experience for your daughter.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    a great buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound great fit. holds charge forva decent time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and clarity also very comfortable on your head and ears. Easy to set up and extraordinary battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and Crispy sound. Comfortable to wear for a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great purchase for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super durable, have great sound quality, easy to set up and light weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielleG,
      Awesome! We are truly happy that you are pleased with the sound quality, easy to setup plus the durable and light weight design of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your honest feedback and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use before and after hockey games. Good sound and holds up well. First set broke after taking a beating in the locker room but this was after a full year of abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very affordable, bought as a Christmas gift for my daughters and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MeaganD!

      We are so glad to hear your daughters love their Christmas gifts! It’s great to know the WH-CH520 is hitting the mark for them with great sound and affordability. With up to 50 hours of battery life, they should be perfect for all their favorite music and videos.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset as my new Google pixel phone doesn't have a headphone jack and wanted something for when I mow the lawn (I have 2 acres to mow on my riding lawnmower). They paired easily, it comes with an app (which is not necessary) and the sound quality is great and they are comfortable also. I didn't realize they even come with a microphone and took a call (on my mower) and they could hear me clearly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VtRobo,

      You made the right choice! We're glad that you are enjoying the sound quality, connectivity, comfort, and mic function of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Head.phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great and Clear sound. Definitely a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are delighted to hear that you found them easy to set up and appreciated their clear sound quality.

      Thanks for selecting Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Would 100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Last forever, super comfortable and adaptable to different head sizes. 10/10 sound!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GischemaejaL, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Value for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Son headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good ..not problem on conecct to my divice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Rlly good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones for the price and being Bluetooth ofc don’t be expecting anything insane it’s a very simple design but the quality is definitely impressive for the price and the battery is crazy it’s insanely good like no joke good headphones for the price

    I would recommend this to a friend