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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2370 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,370 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Charge fast very loud speakers but doesn’t hurt your ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollinD,

      We are thrilled to hear that you are enjoying your new WH-CH520 headphones! We appreciate your feedback regarding the fast charging and the comfortable fit of the speakers.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Semper Fidelis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right. Not to bulky just the way I like. Charges pretty fast and last for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome easy to connect and transfer between devices

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheaper headphones, great sound and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hank you for the excellent review, RaspyLemon!

      We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.

      We appreciate you choosing Sony and hope you continue to enjoy your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I bought them for the gym but the phone quality is amazing as well. When my phone switched from my car's Bluetooth to the headphones, my husband said he couldn't even notice the difference! Glad I didn't buy expensive ones. The color (cappuccino/beige) is pretty cool too. Five Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what I needed............

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to find a replace to my old AirPods. I wanted to try something over the ears. After researching the product specs, I decided to check out these headphones. Not only was it affordable but have a great battery life (50hrs!). It was easy to setup and use. I have not been disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAMES!
      It is truly wonderful to know that you're so happy with the WH-CH520 headphones. We really appreciate you giving our product a try, especially as a replacement for your previous earbuds.

      We designed the WH-CH520 to be a great everyday headphone, so it's awesome that you find it easy to set up and use. The long-lasting battery is a favorite feature, and the headphones also have a built-in microphone for clear calls and a comfortable lightweight design, which makes them perfect for all-day listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear for long periods. They cancel almost all sounds around them. The out-of-the-box set up was simple. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound, you change the mode to bass boosted to regular it's pretty good for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Brycen!

      We’re so glad you’re enjoying the great quality and sound of your WH-CH520 headphones. It’s awesome to hear that you’re finding the different sound modes—like that bass boost—to be a great value for the money!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable fit! For a very reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520 headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonys headphones months ago and they’re still going strong for me. I love them. Way cheaper at Best Buy than at Target! They’re in great condition when I purchased them and still are. I take them everywhere with me and great for the gym. The battery life is amazing, I can go daysss without charging it and it’ll be a great battery percentage. Highly recommend to any Sony lovers or first timers! Btw this is my first pair of Sony headphones and I never looked back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Beth!

      We are so excited to hear that your first pair of Sony headphones has been such a success! It’s awesome to know that your WH-CH520s are keeping up with your gym sessions and that the daysss of battery life are making your life easier. We’re glad you found a great deal at Best Buy and that they’re still going strong for you.

      Welcome to the Sony family, and thank you for the high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym and traveling. I use them to listen to audio books, music and calls. Great battery life. They hold a good charge. Music sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear and I love them. I've always been a fan of Samsung products and this one does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD QUALITY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, very good quality so far, good sound and fast connection. Recommended for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MildreyE,

      It is most rewarding to hear that your new WH-CH520 headphones are delivering such high quality and a fast, reliable connection for your gym sessions. We designed these to be lightweight and long-lasting, and we are glad to know the sound performance is hitting the mark during your workouts.

      Thank you for choosing Sony to power your fitness journey and your daily soundtrack.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Heck of a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase. My daughter was so excited. The sound quality is great, and the price was definitely within my budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your daughter was so excited about the WH-CH520 headphones. It’s wonderful to know the sound quality lived up to your expectations and that the price fit well within your budget. Your positive feedback inspires us to keep providing great products that bring joy to families.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product with good sound quality ii really loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJAYK!
      Thanks for the review! It brings us great satisfaction to hear how much you love your WH-CH520.

      These headphones offer a massive 50 hour battery life and Fast Pair for easy connection to your devices. They also support Multipoint Connection, allowing you to switch between two devices seamlessly.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound good battery life light weight good buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality stylish and comfortable. Be advised you can only connect to two devices at a time. You can always erase an device to add another but who wants to do that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, 504jillie!

      We are pleased to hear that you enjoy the good sound quality, stylish look, and comfortable design of your WH-CH520 headphones.

      We also appreciate you advising other customers about the limitation of connecting to only two devices at a time. We understand that needing to manually erase a device to add a third is not ideal for seamless switching between many sources, and we value this input for future product development.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect For My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these just to watch TV late at night after my wife is asleep. They are exactly what I needed. They sound plenty good enough for my purposes, charge quickly, and a charge lasts a long time. In fact, I can't say how long because I've never allowed them to run out of power. Bottom line is that I am satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDMiller,

      That's fantastic! You've made a great choice! We are extremely pleased to know that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. And noise reduction is great and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to wear while I am working out. Easy to connect. Great quality. Long battery life. I bought this a year ago and consistently use it 3-5 a week and have only charged it once.

    I would recommend this to a friend