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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,265 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wrought the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Is to connect to Bluetooth. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for grandson and comfortable too Price seemed fair and no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TMac,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones have been a comfortable and fitting choice for your grandson. We also appreciate your positive remarks about the pricing and smooth experience. Your trust in our products is truly valued.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable, great battery life , great price too... Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, good price, and color is perfect for my daughters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortclown,

      We are really happy to hear that the WH-CH520 headphones have been such a success for your daughters.

      It is fantastic that both the sound quality and the price point hit the mark for you. We also take great pride in our design aesthetics, so knowing that the color was a perfect match for them is wonderful to hear. With their impressive 50-hour battery life, we hope these headphones provide your daughters with many hours of uninterrupted music and fun.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great fit! Comfortable as well and is perfect for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TLee,

      Thank you for your fantastic feedback on the WHCH520! We are truly honored to know that you find the quality, fit, and comfort perfect for your workout sessions. Your experience inspires us to keep providing top-notch products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony quality - microphone is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality sound, which is always superb. They're a little tight on my head but I have a big head. Ears definitely fully covered and sealed with these on. They connect very quickly over bluetooth. Microphone quality appears good, too (I asked my wife). I haven't worn them for a long period or taken them on a trip so so far. So after four hour-long uses, the headphones haven't even said they're at half-capacity yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GulliverFan, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter in law for Christmas and she was elated. The were at a good price and were delivered in time. Only issue that I had with this ordered was that they told me they would be delivered in two days and we did not receive them for 5 days and came out of California instead of Utah where they were suppose to come from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaM!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that your daughter in law was elated with her gift and that the delivery was timely.

      The WH-CH520 headphones offer up to 50 hours of battery life, ensuring extended listening sessions without frequent recharging. They feature Bluetooth 5.2 for a stable wireless connection and support multipoint connectivity, allowing simultaneous connection to two devices.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Awesome noise cancelation. Overall good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ErikaV!

      We are so glad you are enjoying the sound quality and noise isolation on your new headphones. It’s great to hear they were a good buy for you!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up n good on volume nice easy fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CelinaM!
      It is fantastic to know that you found your new headphones so easy to get ready and that the sound level is working well for you.

      The WH-CH520 is built for daily life with a massive 50-hour battery life and a quick charge feature that gives you 1.5 hours of play from just 3 minutes of plugging them in. They also feature Multipoint Connection, which lets you switch between two Bluetooth devices seamlessly.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Amazing headphones for the price..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diversion,

      Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarissa,

      Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable to use during workouts or while cooking. Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My headphone experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were great sound quality is just amazing, and hour long battery lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones- the noise cancellation is amazing and these are light on your head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headphones. I needed a certain price range. The sound is good. They fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & easy to use. Quality of sound great. This was a gift for my Granddaughter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubyL!
      Thanks for sharing your review! We are thrilled to hear that the WH-CH520 was such a hit as a gift for your granddaughter. It’s great to know that she found them so simple to get up and running right away.

      These headphones feature a massive battery life of up to 50 hours, so she won't have to worry about charging them constantly. They also include high quality built-in microphones for clear hands free calls and support multipoint connection, which allows her to switch between two Bluetooth devices at the same time.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Comfortable with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Works with all my gadgets, love to take them when I'm traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnG,

      Thank you for choosing Sony!

      We're excited to hear that you love your WHCH520 headphones and that they work seamlessly with all your gadgets. It’s great to know they’re your favorite travel companion, making your journeys more enjoyable. We appreciate your support and hope they continue to enhance your experiences wherever you go.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great price. Bass pretty good. Connectivity good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geed,

      Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user458199!

      We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!

      We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.

      Thank you again for your strong overall recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it a five star . It a amazing ear phone Bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RathyNann,

      It is great to hear that you are finding your new headphones to be an amazing addition to your daily routine! We are so glad that the Bluetooth connectivity is providing you with a seamless wireless experience, allowing you to enjoy your favorite content with total freedom of movement. Beyond the easy connection, these headphones are designed for long-term comfort with a lightweight build and soft earpads, making them perfect for those long listening sessions or back-to-back calls.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global