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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,264 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s lightweight and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and great at reducing noice from your surroundings. It’s lightweight and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ixb2000!
      It brings us great joy to hear how much you like the sound quality and the fit of your new WH-CH520 headphones. We really appreciate you taking the time to leave a review.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headswt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset-can hear thru them wonderfully. Would definitely recomment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahH,

      We are so glad to hear you would recommend the WH-CH520! It is wonderful to know that you are enjoying the sound quality and finding them to be a great fit for your needs.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a good price. Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GTHM!
      Thanks for sharing your review with us.
      It is most rewarding to hear that you are finding the sound quality so impressive and that you’re happy with the value of your WH-CH520.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen daughter loves em. She said there better then her air pods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HoustonC!

      We’re so glad to hear your daughter is loving her new WH-CH520 headphones! It’s a huge compliment to hear they’re outperforming her AirPods—we designed them to be comfortable for all-day listening with incredible battery life.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is easy to pair and works great. Like the sound it produces and the quality of Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryW,

      We are so glad to hear that you are enjoying the easy pairing and great sound quality of your WH-CH520 headphones! It’s wonderful to know that the "Cappuccino" finish and our signature Sony audio quality are meeting your expectations.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone that easy to pair with anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, good packaging, the product easy to pair with my pc, phone, ipad,, do not hurt my ears that the most important.. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrmaH!
      It brings us great joy to hear that your experience was smooth right from the start. We also love knowing that the WH-CH520 headphones were easy to pair with all your devices, and most importantly, that they are comfortable and don't hurt your ears!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Cap Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look, can never go wrong with a neutral color. Packaging was simple and not hard to open, and they were wrapped in a cloth like bag that I kept to hold them when not in use. Sound is great, the battery life is pretty awesome. I don't have to charge them all the time. I can go for a run and the battery life is still good. They were easy to connect with my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful feedback on the WH-CH520 headphones.

      We truly appreciate your insights, which showcase the strengths of the WH-CH520. If you have any questions or run into any issues, please don't hesitate to reach out to us. We’re more than happy to assist you!

      Thank you for choosing Sony!

      Best regards,
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality materials and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality of feel is excellent. Always a good brand to trust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRogers5150!
      Thanks so much for sharing your review with us.
      We are thrilled to hear that you are happy with your new WH-CH520 headphones and that you've found us to be a brand you can trust.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BOOMIN!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound at an exceptional price! Clear, crisp and long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great noise cancellation and very easy to connect to devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaA, thanks so much for sharing your feedback with us!
      It is fantastic to know that you are finding the noise cancellation so effective and that connecting them to your devices has been a breeze.

      The WH-CH520 also features an incredible battery life of up to 50 hours, so you don't have to worry about charging them every day.

      We're glad you chose Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to wear while I am working out. Easy to connect. Great quality. Long battery life. I bought this a year ago and consistently use it 3-5 a week and have only charged it once.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Great sound and goes perfect with her laptop

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyT,

      We are pleased to hear that your daughter is loving her new headphones! It is wonderful to know that they are providing great sound and pairing perfectly with her laptop. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boys and these have great quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusA,

      It’s rewarding to hear that your boys are enjoying the great sound quality of their WH-CH520 headphones. We are so happy that these were a successful choice for your family.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for their size and price. Easy Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KonstantinM, thank you for the five-stars! We are really happy to hear you're enjoying the WHCH520 exceptional sound quality, their size, price and even the Bluetooth feature! Thank you for sharing this complete review and for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. I love it, especially when I’m working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JondavidW,
      Thanks so much for the review! We are thrilled to hear that your new headphones have become a favorite part of your fitness routine. It’s great to know they are working out so well for you.

      The WH-CH520 is built for long-lasting use with an impressive battery life of up to 50 hours, so you don't have to worry about charging them between every gym session.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Comfortable. Great for a gift. Love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deraced,

      Thank you for choosing Sony!

      It brings us great joy to hear that you find the WHCH520 headphones comfortable and a wonderful gift choice. Your love for them means a lot to us, and we’re glad they’ve made a positive impression.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate.product. good sound quality and noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MadhusudhanK!

      We’re so glad to hear you're enjoying the sound quality and the fit of your WH-CH520. It’s great to know they are providing a solid listening experience for you!

      Thanks for being part of the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound good battery life light weight good buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and good sound quality. I am using it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    joyful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderous, joyful, versatile, excellent sound provided

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wyatt!
      Thanks so much for leaving such a kind review.
      It is truly wonderful to know that you are finding the WH-CH520 so versatile and that the sound quality is working out so well for you. We love hearing how much joy they bring to your daily listening!

      We appreciate you choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global