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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2417 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,417 reviews
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and gave them to my little sister. She loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SHAQUISR,

      We are pleased to learn that your little sister is loving her new WH-CH520 headphones!

      It is wonderful that you chose Sony for such a thoughtful gift. This model is perfect for daily use, offering a fantastic blend of comfort and impressive battery life that makes it a reliable companion for any young music lover.

      If you are ever looking to treat yourself to a pair as well, you might be interested in our newest flagship, the WH-1000XM6. It offers the next level of audio immersion with industry-leading noise cancellation—perfect for when you want to tune out the world and enjoy your own music in peace.

      Thank you for making Sony part of your family's listening experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound, very light and easy connect. Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones for the price when compared to more expensive options such as Beats. Sony quality is unmatched,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Isaac!

      We are thrilled to hear that you are enjoying your WH-CH520! It is great to know that the sound quality is standing out for you, especially when compared to other premium brands. We take a lot of pride in delivering that unmatched Sony quality and performance at every price point.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smooth music. Great for the price. Durable, perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought them for my little brothers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them on Christmas like 2 years ago for both my brothers and they both still have them and they still work perfectly fine I might come back and grab one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! The sound quality and battery life are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best of the cheap headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very clear, with just enough bass for you to feel the beat. Seems to have a good wireless range, when connected to my TV. The biggest flaw is it feels like it’s made with cheap plastic and could easily break if it’s accidentally stretched or crushed. Otherwise for under $50, it’s a solid purchase. The price is low enough that if it breaks, I won’t feel bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, it's a pleasure to hear your feedback on the WH-CH520 headphones! We're genuinely grateful for your honest review and appreciate you taking the time to share your thoughts on the materials.

      It's wonderful that you're enjoying the clear sound quality with the right amount of bass to feel the beat, and that you're getting a good wireless range with your TV.

      Regarding the feel of the material, we understand your concern. We continually review customer feedback, including comments about the build, to ensure we are balancing durability and affordability across our product lines.

      Thanks for choosing Sony and for your feedback!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charge holds for a while, great for airplane rides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Tmor!

      We are delighted to hear that you find the WH-CH520 headphones to have great sound and a long-lasting charge. It's truly rewarding to know they are a reliable companion for your airplane rides. We designed this model to be a convenient and high-quality option for everyday listening and travel, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear for long periods. They cancel almost all sounds around them. The out-of-the-box set up was simple. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. I wanted to connect them to my tv and they do that well and have a large range of where i can go with them on. The work for phone calls and just about anything i need to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebekahH,

      We are glad to hear the WH-CH520 is working well for your TV setup and phone calls. It is great to know that the wireless range and versatility are providing the convenience you need for your daily activities.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Music to keep us going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality headphone great sound and value nice and comfy for workouts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are delighted to hear your positive feedback on the WH-CH520, PCbuy! It's fantastic to know that you're enjoying the great sound quality and finding them to be a good value.

      We designed the WH-CH520 to provide a high-quality audio experience at an accessible price point, and it’s truly rewarding to learn that this is resonating with our customers. The comfort and lightweight design were also key considerations, as we wanted to create a headphone that could be worn for extended periods, even during activities like workouts.

      Thank you for being a Sony customer and for sharing your experience. We are pleased that the WH-CH520 are a great fit for your active lifestyle!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Great purchase, It is a little bit smaller/thinner than shown in photos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Haley!
      Thank you so much for the feedback and for sharing your thoughts on your new gear.

      It brings us great joy to hear that you are happy with your WH-CH520 purchase! We really appreciate your note about the size and thickness; hearing how they look and feel in person helps us out a lot.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound good battery life light weight good buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    honest review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio is very good but after 4 months one side does not work I tried calling Sony company but did not answer I really loved them but I was hopping to get another ones but I still use them like than and by the way the battery life is amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and durable. Feels confortable and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaS,

      Thanks for the wonderful review! We're delighted to hear you find the WH-CH520 headphones easy to use, durable, and comfortable. We take pride in the quality of our products, and your feedback means a lot to us.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Semper Fidelis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right. Not to bulky just the way I like. Charges pretty fast and last for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable for hours. The battery life is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect For My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these just to watch TV late at night after my wife is asleep. They are exactly what I needed. They sound plenty good enough for my purposes, charge quickly, and a charge lasts a long time. In fact, I can't say how long because I've never allowed them to run out of power. Bottom line is that I am satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDMiller,

      That's fantastic! You've made a great choice! We are extremely pleased to know that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I think theyre really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have really good sound but they sometimes hurt my ears. I mainly use them at school and daily life i wouldnt recommend them for working out though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christina,

      We are pleased to learn that you are enjoying the high-quality sound of your WH-CH520 headphones during your school day and daily life. While we designed these to be a lightweight on-ear option for everyday listening, we appreciate your honest feedback regarding the fit during longer sessions and more active use like working out. Your insights help us as we continue to refine the comfort of our designs for all types of listeners.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and are perfect for flying, listening to music wherever, and talking on the phone. They are light and outside noise is not heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apostolos!
      Thank you for sharing your experience with the WH-CH520 headphones. We are thrilled to hear that their comfort and noise isolation have enhanced your travel and daily activities!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global