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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2370 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,371 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great Quality battery life last a long highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelissaW,

      Thank you for choosing Sony!

      It's a truly pleasure to hear that you’re enjoying your WH-CH520 headphones and that the quality and long-lasting battery life have made a great impression. It means a lot to us that you highly recommend them. Enjoy your music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice product with low budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualityis good and headset was comfortable with low budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful review, RajeshAllam! We're thrilled to hear that you find the sound quality and comfort of the WH-CH520 headset impressive, especially considering the value it offers at a budget-friendly price.

      The WH-CH520 is designed to provide clear sound and a comfortable fit, making it ideal for extended listening sessions, whether you’re working or enjoying music on the go. If you have any further feedback or questions, please feel free to share.

      Thank you once again for your support and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, amazing sound quality was a little small for my head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH!
      Thanks for taking the time to post a review! It is truly wonderful to know that you’re loving the sound quality of your WH-CH520.

      We’re sorry to hear the fit feels a bit tight, but we hope the lightweight design still makes them easy to use throughout the day.

      Thanks for considering Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last long without charging about 3 days and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and Crispy sound. Comfortable to wear for a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound sturdy and quiet. Long battery life charge 1x every 2 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are super lightweight and the sound is great. The only thing I don’t care for is that the battery notification isn’t specific, it only seems to tell you at 100% - 75% - 50% and 25% specifically even if it’s between those levels. But overall, that’s minimal and I would still buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilesM, Amazing! We're thrilled to hear you love the lightweight design and great sound quality of your Sony WHCH520 headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the battery notification and will be sure to forward this feedback to the appropriate department. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first headphones I have used in decades and I was totally impressed when I first connected to my TV. The sounds were zipping around in my head. It's too bad though that the entertainment I watch on television doesn’t really use the sound technology to fully appreciate them. I do use them to workout though and they're excellent for that. I do wish they were a little louder though (I love loudness) but it's probably better for me that they aren't louder. I really haven't messed with the app so maybe that could help with the volume. Despite me wishing they were louder they're actually good enough. The bass is excellent and is probably my favorite feature. I personally don't think they could be beat for the price but it's just my opinion. They are definitely worth it and i'm happy with my purchase....

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Daughter happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is extremely happy. They are so comfortable that she fell asleep with them on Christmas Day. Great product, thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Andre,

      Thank you for choosing Sony!

      We’re excited to hear that your daughter finds the WH-CH520 headphones so comfortable, especially enough to fall asleep wearing them on Christmas Day. It’s heartwarming to know our product contributed to such a cozy and joyful moment. Your kind words encourage us to continue creating headphones that combine comfort and quality.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great fit! Comfortable as well and is perfect for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TLee,

      Thank you for your fantastic feedback on the WHCH520! We are truly honored to know that you find the quality, fit, and comfort perfect for your workout sessions. Your experience inspires us to keep providing top-notch products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, quality and price, 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RafaelM!

      We are absolutely thrilled to hear that you are enjoying the excellent sound and quality of your WH-CH520. It is wonderful to know that they are delivering a great experience at a price you value!

      Thank you for your 100% recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones- super comfortable and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cath,

      Thanks for the 5-star rating! We couldn't be happier to hear how much you're loving the WHCH520 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good For Your Budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Budget Headphones for people looking for headphones at a cheaper budget Long battery life. Comfortable and well-built. They come charged and last up to 50 hours, can be changed for about 3 minutes that gives you 1.5 hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My headphone experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were great sound quality is just amazing, and hour long battery lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Son headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good ..not problem on conecct to my divice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is wonderful, they are easy to charge, red when charging and when their done , no light. That's no know they done. Bluetooth quality is decent when talking on the phone and 50 hours battery life which Awesome. And i think are worth it. Im very happy with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArsenioG,

      That's awesome! We're glad that you're happy with your purchase. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headphones. I needed a certain price range. The sound is good. They fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable to use during workouts or while cooking. Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s inexpensive, the sound is great and easy to use, the earpad fits the ear and feels good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi imacathy,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, ease of use, and very comfortable fit design of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wrought the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Is to connect to Bluetooth. Well made.

    I would recommend this to a friend