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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,033 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, I like the sound quality, this is very good product in this price range. I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been wanting the new Apple headphones. Meanwhile, we got these bc they had good reviews. She was surprised by how much she likes them and has told me several times they are good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KelliB,

      Thank you for the review and the 5-stars rating! We are honored to hear how much your daughter is loving her Sony Headphones! With top-technology battery, lasting up to 50 hours, and amazing Sound quality, we are sure she'll enjoy her favorite songs greatly!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift but I received them and they seem to be great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Juat what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this! Great sound and lightweight. I needed something for watching TV so I dont wake my family i really enjoy the sound and feel of these. Since they are lightweight I feel very comfortable with the. On my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Fantastic! You've made a great choice! We are thrilled to know that it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very comfortable fit design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buy them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones the sound is great for its price and has really good base and sound quality. I mainly used it for the gym and it helped a lot to focus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for my son's headphones. A very reliable company with great sound quality. Great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movie!
      Thank you for your feedback! We are delighted to hear that you chose the WH-CH520 as a replacement for your son's headphones.
      This model features exceptional sound quality and a comfortable design, making it perfect for all-day listening. We appreciate your trust in our products and are thrilled that you’re satisfied with your choice!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy buying this product,this product has clear sound quality and i am super fan of its bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price, nice clean sound, highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardB,

      Thanks for the amazing review! It's great to hear that you're enjoying the clean sound of the Sony WH-CH520 headphones and that you feel they offer great value for the price. Your recommendation is the best compliment we could receive. Enjoy your music!

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great buy, and not the expensive ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these for her birthday. She's had them a couple months now and doesn’t leave home without them. She lives them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MBean!
      We're happy to hear the WH-CH520 headphones were a great birthday gift.
      We are very glad to hear she loves them and they've become her must have item for when she leaves the house!

      These headphones are designed for all day listening with a long lasting battery that provides up to 50 hours of playback. They also include Multipoint Connection so she can pair them with two Bluetooth devices at once.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se escucha perfectamente, sonido claro y fuertes. Me encanto

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great. Headphones are not heavy and very durable. Would definitely purchase them again if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnG,

      Thank you for choosing Sony!

      It’s rewarding to hear that you are enjoying the WHCH520 headphones! We’re glad you appreciate the great sound quality, lightweight design, and durability. Thank you for your positive feedback, and we look forward to serving you again in the future if you decide to make another purchase!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for people with small ears and for people who want something small and with good quality. I love these so much and they have a great price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgaromarO,
      Thanks for sharing your thoughts on the WH-CH520 headphones!
      It is most rewarding to hear that they are working out perfectly for you, especially with their small size and great quality.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Product worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound base and excellent battery life. Material is good and not heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarineMom,
      Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.

      Glad to know it’s been such a good buy for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 520 great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the sony 500. This 520 noise canceling is awsome and the sound quality is crisp, the fit also seems to be more snug which is a plus for when I'm using it while I'm doing activities that require bending.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gologic, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. I use them to fall asleep. Would not recomend for working out since they get sweaty/oily pretty fast

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. He says the work great and sound great. The connectivity is good, sometimes they connection shuts off. Other than that I do recommend them.I bought these on sale for a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaY, We are happy to hear that our WH-CH520 headphones work great for your son. You chose the best for him. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE LOUD AND FASHIONABLE EARPHONES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but with class, good sounds and quality. I really love it, either working out or just chilling. Its the best choice ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GLENNPRINCIPE,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you'll be able to enjoy listening to your favorite tunes at your workout sessions, or when just relaxing for a while!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars because it works as advertised. No real issues and sound quality isn't bad. The kicker is they are probably the most affordable (+ reliable) on the market

    I would recommend this to a friend