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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,264 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it would have worked well. Good quality. Unfortunately, I couldn't use it with my cell phone. Had to return it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DoraM,

      Thank you for choosing Sony.

      It brings us great joy to hear you appreciated the quality of the WHCH520 headphones. We apologize for the inconvenience with compatibility—this is not up to the standards we strive for. Thank you for your feedback; we will share it with our Sony team as we work to improve our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are super lightweight and the sound is great. The only thing I don’t care for is that the battery notification isn’t specific, it only seems to tell you at 100% - 75% - 50% and 25% specifically even if it’s between those levels. But overall, that’s minimal and I would still buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilesM, Amazing! We're thrilled to hear you love the lightweight design and great sound quality of your Sony WHCH520 headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the battery notification and will be sure to forward this feedback to the appropriate department. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this pair of headsets for my 13 year-old son after having issues with a prior purchase of similarly designed headphones that were made by a different company and were poorly made. My son has reported no issues with the headphones and has actually commented that the battery-life has been surprisingly very good. My son uses the headphones for console gaming, talking to friends on his phone, gaming on his phone, and watching other forms of media. He really likes the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone Sony Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek and comfortable as well as great quality equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DellW, Thanks for the great review and the 5-stars rating! Glad to hear that your Sony headphones have met your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a nice day.
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent headphones with bargain price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one. Bought two more. Best battery life and clear sound and bass when you watch movies. I definitely recommend it. Great price.....

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Simple design, and inexpensive, but work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are nothing fancy, and reasonably priced, but work great! As soon as I put them on in front of my laptop, they linked up immediately without me having togo through any complicated process like my last headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfort headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, prevents external noise, comfort to the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, they fit perfectly, and the sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids they been beaten and still sound smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good sound quality. Would recommend for those who don’t like headphones that go in your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aymud!
      Thanks so much for taking the time to share your feedback on the WH-CH520 headphones.
      We are delighted to hear that you are finding the sound quality great and that they are a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Probably the best headphones I've had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good headphones had from around a month to two great audio quality pretty comfortable the sound leak is kinda obvious when playing loud music while at max volume although the 50 hour battery feels more like 43 although honestly it's more then enough honestly 10/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azriiql, We are thrilled to hear that your new Sony headphones are the best headphones you have had. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I purchased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so these headphones surprised me as well. I’m not a big noise canceling guy but at the same time I still couldn’t hear a lot of outside noise to the point I was distracted from my music. Also these are advertised to last 50 hours and I can say I have used these max 8 hours and haven’t seen the 100% break yet. I see a lot of individuals say these hurt their ears and while that’s valid, I can’t say the same. These are really comfortable. And I honestly prefer these headphones over any earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is wonderful, they are easy to charge, red when charging and when their done , no light. That's no know they done. Bluetooth quality is decent when talking on the phone and 50 hours battery life which Awesome. And i think are worth it. Im very happy with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArsenioG,

      That's awesome! We're glad that you're happy with your purchase. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s inexpensive, the sound is great and easy to use, the earpad fits the ear and feels good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi imacathy,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, ease of use, and very comfortable fit design of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmp25!
      It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.

      We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Chic and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable for the right price!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 4 out of 5 stars

    Comfortable and sounds great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a crazy audio guy but to me these headphones are great for thier value. They are comfortable to wear but can start to slightly hurt after extended usr if not set comfortably. They were wasy to connect to all my devuces with no issues. If you are looking for a good set of headphones on a budget I would definitely consider these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wilson,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality, very comfortable fit design, great Bluetooth connectivity, and affordable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy very affordable and nice qaulity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for school and they are very durable ive dropped them multiple times. I was suprised that they are still in great condition. very good sound quality. Perfect for girfts and just for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones for its pirce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. It doesn't have noise canceling but I can't even tell when listening at half volume or more. The sound quality is perfect, it gets pretty loud if you like it too, and it has a great beat. Overall one of the best headphones I have ever used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Playstation,

      Amazing! We are truly delighted to know your satisfaction with the exceptional sound quality, reasonable price, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US