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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,371 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is decent. Comfortable, and battery lasts a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Amazing! We are extremely pleased to know your satisfaction with the very comfortable fit design, long-lasting battery life, and exceptional sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have worked great so far for me. I haven’t had any issues with connecting it to my iPhone and the battery life is awesome! I have had them for several weeks now and I think I have only charged them twice and that was just to top it off. The sound quality is good for what it is, so I think overall it is a great budget set of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RachelD,

      Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent headphones with bargain price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one. Bought two more. Best battery life and clear sound and bass when you watch movies. I definitely recommend it. Great price.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for their size and price. Easy Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KonstantinM, thank you for the five-stars! We are really happy to hear you're enjoying the WHCH520 exceptional sound quality, their size, price and even the Bluetooth feature! Thank you for sharing this complete review and for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and comfy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use these to watch shows on my tablet at night in bed while not distrubing the wife. So far the sound is more than good enough for my use. Normally I prefer over ear style headphones, but these are comfortable and lightweight, they dont hurt my ears at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dukey,

      Amazing! We are so happy to know your satisfaction with the incredible sound quality and very comfortable fit design of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this pair of headsets for my 13 year-old son after having issues with a prior purchase of similarly designed headphones that were made by a different company and were poorly made. My son has reported no issues with the headphones and has actually commented that the battery-life has been surprisingly very good. My son uses the headphones for console gaming, talking to friends on his phone, gaming on his phone, and watching other forms of media. He really likes the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, the features are amazing especially noise cancellation feature, price is great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaderK,

      We’re glad you love the sound and value of your WH-CH520, though we should clarify that this model features Noise Suppression for clear calls rather than Active Noise Cancellation (ANC). The quiet you're noticing is actually due to the high-quality physical seal of the ear pads. Thanks for choosing Sony!

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect and cost effective gift for teens

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I had Beats headphone and it started leaking sound , wanted something cheap and durable. This is a good buy for the price and features this model has I offer. Got a couple more as gifts for my nephew and niece as well. They love it . Great gift for Teens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbybuyer,
      Thank you so much for your purchase! We're really glad we were able to give you a great deal. This is definitely a great gift for your niece and nephew. Nice to know they love their new WHCH520 headphones. Your satisfaction with our product is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great standard headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and don't buy a pair of beats. Very nice headphones a lot of bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and good sound quality. I am using it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I purchased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so these headphones surprised me as well. I’m not a big noise canceling guy but at the same time I still couldn’t hear a lot of outside noise to the point I was distracted from my music. Also these are advertised to last 50 hours and I can say I have used these max 8 hours and haven’t seen the 100% break yet. I see a lot of individuals say these hurt their ears and while that’s valid, I can’t say the same. These are really comfortable. And I honestly prefer these headphones over any earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hm...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they're not as pink as shown in the picture, which is far past misleading they're more of a light purple... they work like headphones though so !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mommylovesu,
      Thanks for the feedback on the WH-CH520! We’re really sorry the color wasn't what you expected based on the photos, but we're glad to hear they are at least working well for you.

      Thanks for considering Sony and sharing your thoughts.
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible for value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. They're easy to set up and battery lasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EBow!

      We are so happy to hear that your WH-CH520 headphones were easy to set up and that the battery life is meeting your needs. Delivering a seamless experience and long-lasting power is what we aim for!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Good product with excellent sound and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They came right in time. Noise canceling is best for my job. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyS,

      It is most rewarding to hear that your new headphones arrived exactly when you needed them! We are delighted that the secure, comfortable fit is providing the isolation you need to stay focused and productive at your job. It is wonderful to know that the WH-CH520 is delivering the high-quality sound and reliability that helps your workday go by smoothly.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Great Quality Product!! The charge lasts forever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product works really good loud can’t hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitchM!
      Thanks for taking the time to leave us a review! We are thrilled to hear that your WH-CH520 is working so well for you and providing that loud, immersive sound you’re looking for. It’s awesome to know they are doing the job!

      Thank you for selecting Sony headphones!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable, attractive, and do the job. That works for me! And the price was right too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXVal!
      Thanks for sharing your thoughts with us! We really appreciate the feedback.
      It is most rewarding to hear that these WH-CH520 check all the boxes for you, from the way they look to how they fit. We’re glad the value and performance are exactly what you were looking for!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time. He lives the sound quality and I like the construction of this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay1,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the sound quality of the WH-CH520 headphones and that you appreciate the product’s construction. Knowing that both the performance and durability resonate with your family means a lot to us. We sincerely value your feedback and support.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is wonderful! These are the best headphones I’ve ever owned. And the price is surprisingly low for the great quality of sound.

    I would recommend this to a friend