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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2035 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,035 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these earphones! Great quality and sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      That's wonderful to hear! We're so glad that your daughter loves her new headphones and that you're both happy with the great quality and sound. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, does not sound muffled while making phone calls, battery life is excellent. Once you walk out of range, or leave them some where, the headset will turn off automatically and the battery life will remain the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnie,

      Thanks for commenting! We are extremely pleased to know your satisfaction with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. Great headphones for price. Great battery life. I only charge it once a week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShivaB,

      Awesome! We're glad to hear that you like the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -David sony-global

  • Rated 5 out of 5 stars

    Does just what I need it to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones to have as a back and unexpectedly these are the ones I use the most. I like how you can control and personalize with the app. A great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiaG,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’ve made the WHCH520 headphones your go-to choice and enjoy the control and personalization options through the app. It’s wonderful to know they’re enhancing your listening experience in a way that feels just right. Thank you for sharing your positive experience—your support truly means a lot to us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good and the sound is crisp and got it at a decent prize

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, Long lasting battery, Purely Amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and decent sound. The sound does bleed but its a good enough purchase for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabrinaF,

      Thank you so much for your review and for sharing your experience with the WH-CH520 headphones! We're delighted to hear you're enjoying them. We designed these to be a fantastic and affordable option for everyday listening, so we're happy to hear you feel it's a good purchase for the price. Your feedback about the sound bleeding is noted and helpful for our team. We're always working on perfecting the listening experience, and input from customers like you is key.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to Bluetooth to me new iPad and to my old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound and it still sound like brand new a year later

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great headphones !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how the headphones have a long lasting battery, and im able to change the settings of hiw i want to listen to certain things. every good at blocking out most noise. personally, i love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi karij,
      That's nice! We're happy that you were able to utilize the Sony Headphone app for our Sony WHCH520 and take advantage of the different settings to your liking. We're also delighted that you are enjoying the noise canceling feature to listen to your favorite music. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to switch to over the ear head phones from buds. these Sony's are great. Clarity and sound are good, and easy of use is fantastic. They are comfortable to wear. A very good buy for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottS, That good to hear! We're glad that you are satisfied with the clarity and sound quality of our Sony WHCH520. Also, we're happy that you appreciate how comfy and easy to use the headphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    It is a comfortable headset but it has a very low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a comfortable headset but it has a very low volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Favorite pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones. The sound is great,it's lightweight and really easy to adjust the size. The only reason why I'm giving it a four out of five is because in person the pink leans more to the purple/lavender side in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinnetteJ,
      Thank you so much for taking the time to share your thoughts on the WH-CH520 headphones! We're thrilled to hear that you enjoy the sound quality and find them lightweight and easy to adjust.
      We appreciate your feedback regarding the color. We strive to represent our products accurately and your insights help us improve. We’re glad you’re enjoying your headphones overall!

      Thank you for being a valued Sony customer!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crissv,

      Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!
      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is so good and good choice for my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphone, very comfortable and also with a good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great not expensive. I purchased them due to my work duties changing and having to travel weekly. I love the ability to connect them through the app. The sound is good as well which I was surprised. I didn’t want spend $300+ on headphones so these wireless headphones come in handy. I have hooked them up to my phone and my laptop for when I’m in the office and need to take calls as well. The battery life is great on these headphones which also was surprising because I use them daily and when I’m in the airport I’m connected on them as well and my battery life is still great. I use them daily and only charge them once a week on the weekends when I’m home and not working. Definitely a recommendation and for the price of Sony headphones can’t go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitaJ17,

      That's fantastic! You've made a great choice! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have an excellent battery life. They are comfortable on the ears.

    I would recommend this to a friend