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Customer Ratings & Reviews

Your price for this item is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,197 reviews
  • Rated 5 out of 5 stars

    Sony Headphones for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Headphones were an awesome update for my grade school son and daughter. I ordered black and blue so that they could easily differentiate which pair belonged to them. 2 years later and we have not had any issues. They still sound great, still look great and were an appropriate update from kid character headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, Henry!

      It’s fantastic to hear that the WH-CH520 headphones have been such a successful upgrade for your son and daughter! Choosing different colors to keep them organized was a smart move. We are especially proud to hear that they are still looking and sounding great after two years of use—that really speaks to the durability we aim for, even when stepping up from kid-specific gear.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Sony rechargeable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent rechargeable Sony headphones. The price was great too. I got them for my husband so he won’t listen to the TV so loud. He can also adjust the volume with our remote control rather than finding it on the outside of the headphone. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Bang for you buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price. Not amazing sound quality, but equalizer app is great. Very comfy on a smaller head. Excellent battery life. Doesn't create fatigue. Very good gift idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Affordable Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a pair of headphones that were affordable, not bulky or too small. These have been perfect! They are compact enough for travel. I love the long battery life, and clear sound. Would definitely purchase for myself or a family member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaL,

      It is truly wonderful to know that the WH-CH520 is the perfect fit for your lifestyle! We are delighted that you are enjoying the clear sound and long battery life, and it is great to hear that their compact design makes them such a reliable companion for your travels.

      Thank you for being part of the Sony family.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my headphones they sound clear i recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solo,

      That's fantastic to hear! We're glad the sound clarity of the WH-CH520 headphones is meeting your expectations. We appreciate you taking the time to share your recommendation.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Wh-Ch520 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent headphones for their price. The ear pads are comfortable and I like the versatility it gives you by being able to plug it into multiple devices at the same time. One of its strong points is the battery, I am one who uses the headphones for several hours a day at a medium-high volume and it takes between 2 and 3 days to recharge them. Lastly, the only downside I would like is that I don't feel that the sound has improved much compared to its previous version (Wh-Ch510) but the sound is still good and I totally recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xavier, Thank you for the amazing review! Good to hear you like the comfortable fit, option to connect to multiple devices, and long battery life of your new Sony WHCH520. To ensure optimal listening experience, please download the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your headset and personalize the sound to your liking.

      REF: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best batt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18 hours battery life is the best feature that this headphones. I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, It brings us great satisfaction to hear that the battery life on your WH-CH520 is standing out as your best feature!

      Beyond the incredible battery life, the WH-CH520 is designed for high-quality audio that lasts. If you ever run low, the quick-charge function can give you 1.5 hours of listening time from just a 3-minute charge.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony wireless Headphones = Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, comfortable to wear, good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony WH-CH520 headphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it sealed as shown on best buy website, and I am using it since past 1 month, and its working perfectly fine.I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZilehumaN,

      It is great to hear that you are enjoying your WH-CH520! We are glad the headphones are working perfectly for you and providing a great experience after a month of use.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding. I would definitely recommend this electronic product to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlancaC!
      We are very glad to hear that you’re enjoying the WH-CH520 and would recommend it to others.

      The long battery life and clear sound make it a really reliable pair of headphones for everyday use.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say was kind of surprised. Was expecting something low quality for what I paid.. Instead was the opposite, great pair of over the ear wirless headphones for a great price !!!! Thanks bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Beats has wayyyy better overall sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to uncertainty of compatibility w Galaxy 24 Ultra. On box clearly indicators on 4 sides stated it was IOS compatible yet android endorsement was in much smaller font and not the same or amount of sides. Was exchanged for sound car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little simple headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for what you pay. Light, simple to use with some bass and loudness to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jovanna,

      Thank you for choosing Sony!

      We’re excited to hear that the WH-CH520 headphones offer good quality, lightweight comfort, and easy usability with impressive bass and volume. It’s great to know they’re delivering a balanced experience for you.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones I just love the way they sound. I do not regret buying them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeastonV,

      Thank you so much for this glowing review! We are thrilled to hear how much you love the sound of your WH-CH520 headphones.

      We put a lot of care into designing our audio products, and there’s no greater compliment than knowing they've brought you a fantastic listening experience. We're so glad you don't regret your purchase and hope you continue to enjoy your music with them for a long time.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and price, just what I was looking for , perfect for the gym , holds well on the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GilbertoP,

      Thanks for commenting! You've made a great choice! We are extremely pleased to know that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    High prices doesn't mean it works better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these blue tooth headphones because I broke my beats headphones. I didn't have the beats funds so i had to get something reasonable. I wasn't sure about these headphones. I was very aware of the brand Sony, one of my favorites. Long story short, I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praise Jesus. He is King. Jesus bless all of you. LuvLOVE

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones , good for the price. They fit fine, connect great and do what I need them to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GreatproductS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the premium quality. The same level of product you expect from a name that has made through the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing missing is folding capabilities. If band folded be a five star. Would create more storage space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JacquelyneJackson,

      Thanks for the review! We appreciate the commentS and we are delighted to hear how much you have been enjoying your Sony Headphones! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

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