Customer Ratings & Reviews
- Model:
- WHCH520/L
- SKU:
- 6594427
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Connection sometimes faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's difficult to pair with a second device, but after a little work you can do it. Great sound, works for basic tasks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SARAI!
We are really happy to hear that you’re enjoying the WH-CH520’s sound and everyday performance.
For connecting to a second device, we recommend first clearing the Bluetooth pairing list on your headphones and then placing them back into pairing mode by holding the power button until the indicator starts flashing.
From there, connect to the new device through its Bluetooth settings. This usually makes switching smoother and once paired, the headphones should reconnect more easily.
For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776851.html
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Well worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, does not sound muffled while making phone calls, battery life is excellent. Once you walk out of range, or leave them some where, the headset will turn off automatically and the battery life will remain the same.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donnie,
Thanks for commenting! We are extremely pleased to know your satisfaction with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. He says the work great and sound great. The connectivity is good, sometimes they connection shuts off. Other than that I do recommend them.I bought these on sale for a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaY, We are happy to hear that our WH-CH520 headphones work great for your son. You chose the best for him. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound i’ve never had any headphones that are this good
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Battery life, Sound quality
Inexpensive but sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life has been excellent thus far. I love the sound quality and the ease of connectivity and use. Seems like bang for every buck.
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this color. Super comfortable headphones for travel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ratchel,
That's wonderful to hear! We are delighted that you love the Cappuccino color and find the WH-CH520 headphones comfortable for your travels.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Sony On-ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best for college. I use them on campus so I can hear my music as well as other people around me. really confy on-ears
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony does good with headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid head phones, that sound good and are durable.
I would recommend this to a friend - Pros mentioned:Sound quality
Works as Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 5 stars because it works as advertised. No real issues and sound quality isn't bad. The kicker is they are probably the most affordable (+ reliable) on the market
I would recommend this to a friend - Pros mentioned:Sound quality
good for grandpa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my 70 years old father. easy to use for him, and good sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headset for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Striking color, reliable and very good quality, especially with the relatively inexpensive price!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones but I wish the ear part was bigger. When I am on the phone talking it randomly cuts off well disconnects. Outside of that they are loud and the battery last for days
I would recommend this to a friend - Pros mentioned:Sound quality
Annette Hall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color. Fits good. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteRieseHall, thanks for sharing your experience with the Sony - WH-CH520! We're glad to hear you're enjoying the stunning sound quality and comfortable fit of these headphones. With up to 50 hours of battery life, it's the perfect option for long listening sessions. Thank you for choosing Sony and enjoy the music! Regards, -Dominick
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality stays charged very long time, very well worth it.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for small ear people amazing sound !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EmanuelE!
We are so happy to hear that the WH-CH520 is a perfect fit for you! Finding the right comfort level can be a challenge, so we're thrilled to know that the design works well for you and that you're enjoying that "amazing" Sony sound.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony headphones awesome for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to switch to over the ear head phones from buds. these Sony's are great. Clarity and sound are good, and easy of use is fantastic. They are comfortable to wear. A very good buy for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottS, That good to hear! We're glad that you are satisfied with the clarity and sound quality of our Sony WHCH520. Also, we're happy that you appreciate how comfy and easy to use the headphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for your purchase and for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
great headphones !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love how the headphones have a long lasting battery, and im able to change the settings of hiw i want to listen to certain things. every good at blocking out most noise. personally, i love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi karij,
That's nice! We're happy that you were able to utilize the Sony Headphone app for our Sony WHCH520 and take advantage of the different settings to your liking. We're also delighted that you are enjoying the noise canceling feature to listen to your favorite music. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco
- Pros mentioned:Battery life
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crissv,
Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph