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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones they were so good that someone stole them but they were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyB,
      We're so sorry to hear that happened to your headphones.
      Despite the situation, we are very glad to hear that you thought the WH-CH520 headphones were excellent.

      We truly appreciate you still taking the time to share how great they were, even under these circumstances.

      Thanks for considering Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the third time I have bought this Sony Headsets .My grandsons loved them. They lift weights ,run and walk in them. They wear them out. Finally one of of the headset soft ear piece will come off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KarenS!

      We’re honored to be your go-to choice for your grandsons! It sounds like they really put the WH-CH720N to the test with their active lifestyle. We're glad to know they enjoy using them for their workouts.

      Thank you for your loyalty and for choosing Sony again!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great budget headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets, sound quality is better than a JBL pair I had. Decent battery life. Good value for the money so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ncalero, Awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-CH520 Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and long-lasting batter life of the headphones. It sounds like we hit the mark with the WH-CH520! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are comfortable to wear for long periods and sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. For the price, good deal. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones. They sound good. They can feel a bit uncomfortable when used for extended periods of time, however.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light, can be paired with any Bluetooth device and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for small ear people amazing sound !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EmanuelE!

      We are so happy to hear that the WH-CH520 is a perfect fit for you! Finding the right comfort level can be a challenge, so we're thrilled to know that the design works well for you and that you're enjoying that "amazing" Sony sound.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and very comfortable. The sound quality it excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sweet Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and sounds great! I use them at the gym and are very comfortable. Can’t beat the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lauri,

      Fantastic! We are truly delighted to know your satisfaction with the incredible sound quality, very comfortable fit design, reasonable price, and ease of setup of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphone with microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones, easy to use for gaming, listening to music or working. Microphone has clear sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imamama06,

      It makes us really happy to hear you are having such a versatile and comfortable experience with your WH-CH520 headphones. We designed them to be truly multipurpose, and we're glad you find the lightweight design and soft earcups comfortable for long periods of work, music, and gaming. It’s also great to know that the built-in microphone is delivering clear sound quality for your calls or virtual meetings.

      Thanks for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONY SOUNDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide really good sounds for casual listening, gym work or outdoor activities. Nice bang for the buck!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonH!
      We are thrilled to hear that you’re enjoying the WH-CH520 headphones!

      They’re designed with clear, balanced sound and a lightweight build, making them easy to wear whether you’re at the gym, outside or just relaxing.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design great battery life, comfortable to wear for long periods. No cons

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price! Seem very durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE LOUD AND FASHIONABLE EARPHONES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but with class, good sounds and quality. I really love it, either working out or just chilling. Its the best choice ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GLENNPRINCIPE,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you'll be able to enjoy listening to your favorite tunes at your workout sessions, or when just relaxing for a while!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good sound, good performance of battery, and smooth way to connect it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love them. They are durable and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenitaT,

      We couldn't be happier to hear that you are loving the durability and excellent sound quality of your WH-CH520 headphones. Since you have such a great ear for audio, you might eventually want to experience our flagship noise-canceling technology found in the new WH-1000XM6, which takes that signature Sony sound to an even more immersive level.

      Thank you for trusting Sony for your listening journey.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabari Littlejohn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work excellently the sound quality is great as well I love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for my son's headphones. A very reliable company with great sound quality. Great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movie!
      Thank you for your feedback! We are delighted to hear that you chose the WH-CH520 as a replacement for your son's headphones.
      This model features exceptional sound quality and a comfortable design, making it perfect for all-day listening. We appreciate your trust in our products and are thrilled that you’re satisfied with your choice!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Early Impression

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these headphones so far for the price. Sound quality is good and they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajorPain, Awesome! Choosing these headphones will definitely be worth it! We are extremely pleased to hear you are enjoying the wonderful features, especially the exceptional comfort and amazing sound quality of your WH-CH520 headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US