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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2048 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,048 reviews
  • Rated 5 out of 5 stars

    Good for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for budget, good overall quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HienV,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great fit, quality, and sound of the WHCH520 headphones within your budget. Your feedback means a lot to us, and we're glad the product is delivering the value and experience you were looking for. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and good prices ever!! The costumer service wonderful…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KikeDonado. We're thrilled to hear that you are pleased with the quality, pricing, and customer service of Sony Electronics!. It's always wonderful to receive positive feedback from our customers. If you have any specific items you found particularly impressive or any experiences with our customer service team that stood out, feel free to share them!. Thanks for choosing Sony. -Milton sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent sound and good quality plus it’s very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. Her favorite part was the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonW,

      That's wonderful! We're thrilled that your daughter loves her WH-CH520 Wireless Headphones and that the Cappuccino color was a favorite. We hope she enjoys the great sound and comfort too!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones. Sony always makes amazing sound products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and quality. The headphones are working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. They are comfortable to wear and allow me to move around freely without causing headaches or falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love this headphone. The style, sound and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another excellent headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent headphones from Sony. Its flawless. Great sound. Great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishi,

      We appreciate the 5-star rating! We're glad to hear that you like the sound quality and bass of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she loves them, clear sound. A great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielC,

      Thank you for choosing Sony!

      We're thrilled to hear that your daughter loves her WH-CH520 headphones. Providing clear sound and great value is what we strive for, and it’s encouraging to learn that the product performed to your satisfaction. Enjoy the music!

      Best regards,
      Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Tells you battery status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Tells you battery status when you turn on the power button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale!! No regrets. Sound and battery on point!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound is good Soft on ears Good battery Like color So adorable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SummerS,

      That is wonderful feedback! We are delighted to hear you are enjoying the sound quality, comfort, and the great battery life of your WH-CH520 headphones. We think the Cappuccino color is pretty adorable, too!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very comfortable. Very good relation cost quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelL,

      You made the right choice! We're glad that you are enjoying the sound quality and comfort of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best choice….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good and not expensive ! The battery stays long too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is very reasonable for the quality you get out of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djclinthtp,
      Awesome! We're glad we were able to give you a great deal. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Thanks for choosing SONY and enjoy your new headphones! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Sound quality is great and very comfortable on the head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tigerbunny, Thank you for purchasing the Sony WHCH520! We're very pleased to hear you like the great sound quality and comfortable fit of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the price with a nice bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.

      If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.

      Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and it feels comfy to wear, even after a prolonged period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerardo, we're glad you like the sound quality and comfort of our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl Sony_US