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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,373 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and the volume is high and the battery is good for a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaxa,

      Fantastic! We are very happy to know your satisfaction with the exceptional sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound quality and looks, ease of use and great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and wonderful sound- much better than the earbuds I was using!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi loochay,

      We’re thrilled the WH-CH520 is such a great upgrade! Its lightweight design and 50-hour battery life make it a perfect choice for comfortable, all-day listening.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable headphones with a decent sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap feeling but overall for the price a solid buy. No anc, and audio quality isn’t the best. You buy these because they are affordable, and you can’t splurge 400 on a quality pair. Nothing wrong with them. Just a Honda accord vs a lotus Elise .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, StevenL.

      We're glad to hear you find the WH-CH520 to be a solid value for the price. While these are designed as an affordable, everyday option without the high-end features of our premium models, we appreciate you highlighting that they are a reliable choice for the budget.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones. The sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AmieSB!

      We're glad to hear you're enjoying your WH-CH520 headphones and that you consider them a nice set. It's great to know that you are finding the sound quality to be excellent. We design our audio products to deliver clear and balanced audio for everyday listening.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good price, works great. I got it for my wife and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi killerredwagon,

      Fantastic! We are so happy to hear your satisfaction with the amazing sound quality, reasonable price, and superb performance of our WH-CH520 Wireless Headphones. We are also thrilled that your wife loves it so much!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset with great sound quality, great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these earphones! Great quality and sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      That's wonderful to hear! We're so glad that your daughter loves her new headphones and that you're both happy with the great quality and sound. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for students.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, long battery life, excellent sound. It was a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pleasant sound, quality, and price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long-lasting battery, affordable, and...it's a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality and price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an incredible sound quality and great price Sony for this price excellent sound and noise cancellation amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    WH-CH520

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very long lasting. Good audio quality. Nice price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do they look beautiful, they work really well. Ive had a previous pair for over a year and it still works exceptionally. Ive never had issues with connection or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love a woman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like listening music in my wireless headphone while I am hiking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorR,

      We are glad to hear your headphones are a great companion for your hikes! It’s wonderful that you can enjoy your favorite music while staying active.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony WH-CH520 Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound, for the price. Comfortable. An improvement from the previous version of this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA, nice! We're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and decent sound. The sound does bleed but its a good enough purchase for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabrinaF,

      Thank you so much for your review and for sharing your experience with the WH-CH520 headphones! We're delighted to hear you're enjoying them. We designed these to be a fantastic and affordable option for everyday listening, so we're happy to hear you feel it's a good purchase for the price. Your feedback about the sound bleeding is noted and helpful for our team. We're always working on perfecting the listening experience, and input from customers like you is key.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my kids. Sound is great, and connect easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bestbuy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing work and comfortable also nice cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US