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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,373 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Headphones - Better Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new headphones for our older daughter. She uses them everyday and just loves them. She had the more expensive version previously, but those fell apart. These have held up so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I love them so much . Comfortable and loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chocdoll,

      It’s a true pleasure to hear that you are loving your new headphones! We are so happy that the comfort and volume levels are hitting the mark for you, as we aim to make long listening sessions as enjoyable as possible.

      If you ever decide you want to upgrade that experience even further, you should definitely take a look at our flagship WH-1000XM6. They offer a similar lightweight feel but add industry-leading noise cancellation and even more powerful sound—perfect for when you're ready to take your music to the next level.

      Thank you for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good a little small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has a long battery life and is very light weight but its a little small for my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works better than my Beats headphones! Long-lasting battery too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshleyR!
      It is great to hear that your WH-CH520 is working so well for you and that the battery life is standing out!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I reccomend this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's really good! Smooth and soft, has it's own app so that you can customize the features to your liking! Battery life is long and easy to charge quickly. I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Tells you battery status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Tells you battery status when you turn on the power button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphone, very comfortable and also with a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to Bluetooth to me new iPad and to my old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Sound quality is great and very comfortable on the head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tigerbunny, Thank you for purchasing the Sony WHCH520! We're very pleased to hear you like the great sound quality and comfortable fit of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional sound and great value! I bought them for my daughter for her 9th birthday! She loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Travis

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to enjoy listening to her favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent sound and good quality plus it’s very light.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound quality. The look is also amazingly beautiful. Enjoying the music as well as during the work in office while i have to attend meetings and other discussions with my team.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is very reasonable for the quality you get out of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djclinthtp,
      Awesome! We're glad we were able to give you a great deal. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Thanks for choosing SONY and enjoy your new headphones! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and it feels comfy to wear, even after a prolonged period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerardo, we're glad you like the sound quality and comfort of our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very comfortable. Very good relation cost quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelL,

      You made the right choice! We're glad that you are enjoying the sound quality and comfort of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is so good and good choice for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light weight and stay on your head. I bought them as a gift for my wife to use while she works out. Her boobs may bounce up and down as she exercises but her headphones don't. They are perfect for what she needs them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your enthusiastic feedback, Time!

      We are absolutely delighted to hear that the WH-CH520 headphones were a perfect gift for your wife! It's fantastic to know that they are lightweight and stay securely on her head, proving to be ideal for her workouts. Providing dependable, distraction-free performance is exactly what we aim for.

      Thank you again for choosing Sony to support her active routine!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love this headphone. The style, sound and durable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones, Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good for the price point. They have absolutely no problem connecting via bluetooth. Battery life is very good. Very good purchase

    I would recommend this to a friend