Customer Ratings & Reviews

Thank you for your review, SoniaC! It brings us great joy to hear that your grandson loves his new WH-CH520 headphones.

We are so pleased to know that you find them to be both nice and good-looking. We designed these headphones to be comfortable and stylish, and it's truly rewarding to hear that they were a perfect gift.

Best regards,
Gus, Sony Social Media Team

Hi Beats,

Amazing! You've made a great choice! We are thrilled to know that you are satisfied with the exceptional sound & quality, very comfortable fit design, and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Thank you for your review, SabrinaT!

It is truly wonderful to know that your boys love the WH-CH520 headphones. We designed this model to be both high-quality and affordable, and it brings us great satisfaction to hear that they are a perfect fit for your family.

We appreciate you choosing Sony and hope your boys continue to enjoy their listening sessions!

Best regards, Gus, Sony Social Media Team

Hi RaymondB!
Thanks so much for sharing your feedback with us.
We feel privileged to know that you find the WH-CH520 to be an excellent product for the money! We are so happy that you are satisfied with your purchase.

While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

Thank you for selecting Sony!
Best regards,
Estefany

Hi Jennibop,

We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243

Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi JSFe, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl

Hi ErnieO,

It is fantastic to know that the Sony WH-CH520 is delivering the clear sound quality you enjoy and that you would recommend them to others.

We take great pride in creating reliable audio that stands the test of time, so knowing you would choose them again is the highest compliment we can receive. If you ever find yourself looking for an even more immersive listening experience, you might be interested in our flagship WH-1000XM6. This model features our most advanced industry-leading noise cancellation and high-resolution audio to take that clarity to an entirely new level.

Thank you for making Sony part of your daily rhythm.

Regards,
Dominick

Hi DavionT,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying the WH-CH520 and appreciate its value and wireless convenience. We understand how important durability and freedom from cords are, and we're glad this product supports your lifestyle. Your feedback encourages us to keep delivering reliable and affordable audio solutions. Thank you for sharing your experience!

Best regards,
-Fred

Hello Stefn,

Thank you for choosing Sony!

We're beyond pleased to hear that the WH-CH520 headphones have been so easy for you to connect and operate. It's great to know they have exceeded your expectations in terms of simplicity and value for the price. Enjoy them for many more sessions!

Best regards,
-Fred

Hi Berenice,

Amazing! We are so happy to know your satisfaction with the very comfortable fit & lightweight design, ease of use, and exceptional sound quality of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hi Melissa,

Fabulous! We are truly delighted to hear your satisfaction with the long-lasting battery life and exceptional quality of the WH-CH520. We greatly appreciate your recommendation!

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hello Jakshaq, We are glad that you like the sound quality and battery life of your Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent

Hi Geed,

Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you for your purchase and for choosing Sony!

- Romeo

Hi AndrewB, Amazing! We're glad that you like the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin