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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,373 reviews
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing! It works perfectly, looks great, and makes my life so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100/10 would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are 100/10 would recommend to anyone and they are more so on the cheap side a little and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality, feel sturdy and fairly inexpensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AronL,
      That's nice to hear! Thank you for the honest review. We're glad that you appreciate the sound quality and design our Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth buying!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not good! I was so excited to use them as these are my 2nd Sony headphones! When I first purchased I realized they were not loud and I can hear everything around me if I am somewhere. Also about 3 weeks later one side sounds lower than the other or not working and some days it sounds normal. So now I’m stuck with these since I’m out of the return or exchange policy. Really sucks as I would like to just exchange for another Sony model as I loved my 1st Sony headphones which made me get another pair when I lost them. Sadly, only plus is battery life!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value excellent sounds. I have bought 3 pairs of these headphones. They do not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones bought this for my son loves it durable great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theceo2151, We are glad to hear that. Our WHCH520 headphones allow hiim to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make his music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ain’t headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my headphone is not Sony I don’t like it Sony is the best good sound systems and sounds good I love it and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The battery lasts a good amount of time too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and price is not that expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KariW,

      Thank you for considering Sony products.

      We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.

      The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.

      We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html

      We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive set of headphones these work well and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set it up. Crystal clear sound. I am 100% satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality Headphones that won't break the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Looked into several different pairs or headphones. These are for my son for college so I didn't want to spend a ton of money. Per my son " These are Awesome! the battery life lasts a long time. It pairs by bluetooth too two different devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misha2219, very nice! We're glad your son likes his new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were in great shape when I received them. The customer service was also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and sounds so good very good and the system of the sounds is amazing I love it especially when working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmad, Thank you for the positive review! We're glad you appreciate the great value and excellent sound of your Sony WHCH520. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Sound is excellent! Would purchase again for gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound but fragile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is great! My teenage son wears these and he can’t hear a thing when i call him from another room. Unfortunately they do break pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of bluetooth headphones. I charged them when i first got them and have used them a dozen times an hour+ at a time and are still charged

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones. Sony always makes amazing sound products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she loves them, clear sound. A great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielC,

      Thank you for choosing Sony!

      We're thrilled to hear that your daughter loves her WH-CH520 headphones. Providing clear sound and great value is what we strive for, and it’s encouraging to learn that the product performed to your satisfaction. Enjoy the music!

      Best regards,
      Fred Sony_US