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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to avoid ruining my AirPods Max while working out due to sweat. Have only used them a couple of times, but the headphones have handled the sweat. The sound is OK. I have a shaved head, and they tend to slip, whereas the AirPods Max didn't. All in all, good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these headphones for a xmas gift for my nephew. He enjoying them everyday and the sound is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and good prices ever!! The costumer service wonderful…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KikeDonado. We're thrilled to hear that you are pleased with the quality, pricing, and customer service of Sony Electronics!. It's always wonderful to receive positive feedback from our customers. If you have any specific items you found particularly impressive or any experiences with our customer service team that stood out, feel free to share them!. Thanks for choosing Sony. -Milton sony-global

  • Rated 4 out of 5 stars

    Regular, I guess

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as expected. Nothing special. Decent for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherF!
      Thanks for sharing your feedback with us! It is great to hear that your WH-CH520 is performing reliably for you.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thank you for being a Sony customer and for your honest review.
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good performance. Comfortable, less weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MdsaifurR, amazing! We're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Headphones for Daily Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones purchased for daily use. The previous ones lasted at least two years. Hopefully, Sony never stops making these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great. This is the 3rd headset I get for my daughter and is because she breaks them stepping on it by mistake:( but she loves them and with the price I got them I should by 3 more just incase she breaks it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and quality. The headphones are working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright position is best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great until you lay down with them on. They move around and that makes it hard to hear good. If you use them while upright they are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelanieH!
      We are very glad to hear that you’re liking your WH-CH520 while you're up and moving around! We appreciate you letting us know about the fit when you're lying down; that kind of detail really helps us out.

      Thanks for choosing Sony and sharing your feedback!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sounds clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got it for my daughter she 9 just right for her while not being too expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LamarT!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and sound is fantastic!! Easy to connect to TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dude,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying the excellent sound quality and ease of connection with the WH-CH520 headphones. It’s great to know that they offer such great value while seamlessly enhancing your TV experience. Your feedback truly means a lot to us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The product has clear audio and good for the gym to work out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best choice….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good and not expensive ! The battery stays long too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any occasion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these headphones since I bought. They are a great replacement for the prior ones that I wore out. I made a great choice with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarineMom,
      Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.

      Glad to know it’s been such a good buy for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great buy, and not the expensive ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these for her birthday. She's had them a couple months now and doesn’t leave home without them. She lives them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MBean!
      We're happy to hear the WH-CH520 headphones were a great birthday gift.
      We are very glad to hear she loves them and they've become her must have item for when she leaves the house!

      These headphones are designed for all day listening with a long lasting battery that provides up to 50 hours of playback. They also include Multipoint Connection so she can pair them with two Bluetooth devices at once.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works realy good,hope to buy it again Perfect for every music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KudiratO,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-CH520 headphones are performing well for you and that they enhance your music experience. Your intention to purchase them again is truly appreciated, and we are pleased they deliver the quality and performance you expect.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality at an awesome price!! Caught these on sale…I’ve always been a fan of Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get yours!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during the Black Friday Sale. I definitely recommend this. It has a very slick and great design. I got one for my kids as well. The sound is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    power of good customer knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service. listen carefully and willing to share computer knowledge others

    I would recommend this to a friend