Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,209 reviews
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Quality Headphones at a Bargain Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony WH-CH520 Wireless Headphone with Microphone offer tremendous sound at a bargain price. These are well built, light weight , comfortable headphones. Classified as "On-Ear", they fit comfortably against your ears with gentle ear cushions. They weigh a feather weight 5.185 Ounces!
Sony encourages use of its companion app, and you definitely want to do this. There is a graphic equalizer built into the app for tweaking the sound that best suits your preference. The most amazing feature of the app is: "Clear Bass". It is absolutely unbelievable!! Clear Bass cranks up the bass, maximizing the capabilities of the 30mm drivers, while keeping distortion low. I have never heard headphones that "Rock" like these for anywhere near their bargain price! I would never have believed the bass had I not heard them for myself. Also included on the app is the ability to analyze ear shape to maximize the sound profile.
The integrated Bluetooth Specification Version 5.2 is solid to about 33 feet (10 meters) & connects effortlessly.
The battery is estimated to hold a charge up to 50 hours when using as simply active headphones; deduct 10 hours when used for continuous communication.
CONCLUSION:
Without question, these Sony WH-CH520 headphones offer the best sound & build quality for the buck. They are a phenomenal bargain & I highly recommend them!
Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional sound quality, reasonable price, well-built & lightweight design, long-lasting battery life, intuitive Sony | Headphones Connect app, reliable & stable connectivity, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Sony Rating
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Both of the items I purchased have been excellent. Great quality of products and efficient delivery!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This head phone Frequency Response very good also range of bass, mids is very best . wider frequency response means the headphones can produce more sounds. Impedance: Lower-impedance headphones require less power to deliver.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones aren’t “mind blowing” but they are impressive for their price point. They are lightweight, comfortable and battery life is excellent. Sound quality is very good, I’ve enjoyed using them to listen to podcasts and watch YouTube videos. Voices come through really clean and clear even with background music playing in the video. I watched a whole movie on Netflix and my iPad with these on and my ears never got tired. (A problem I typically have with on ear headphones.) For music, these headphones are pretty decent. Bass and lows are deep without drowning out highs and mids. They don’t bash on your skull, but you can definitely hear the bass in most songs with these. Build quality is good. They feel very sturdy even tho they are lightweight. The buttons are all tactile and the cushion pads are comfortable. They do have a pretty neat feature called “360 reality audio” if you’re willing to pay for the services required. But it seems to be locked to apps that require subscriptions. Tidal, Amazon music, artist connection, nugs.net, peer tracks. I don’t personally use any of those services so I wasn’t really able to test the function. It seems cool from the “demo” that the app let me listen to for the feature but I don’t plan on subbing to any of those services, so keep in mind that if you want to use the 360 audio feature, you’ll need to be a subscriber for a compatible app. That would probably be my only complaint about these headphones. I understand that it’s a feature that the apps provide, so it’s not entirely Sony’s fault. Another thing to note is that they do not have active noise cancelling but it’s forgivable at this budget. I would recommend these headphones if you want a good set of affordable headphones. Or if you already happen to be a subscriber of a 360 audio compatible app. It’s nice to see Sony put out a good sounding and reliable set of affordable headphones.
Hi Ponskippa, Thank you for taking the time to review the WH-CH520 Wireless Headphones. You can enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thanks for choosing Sony! Jay
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Sony headphone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these headphones I wear them when I’m working out
That's great to hear, TracyF! We're glad that you are enjoying the amazing sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig
Rated 5 out of 5 stars
My purchase.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase.It was certainly a great experience walking around the store browsing through the many many great items which you guys have to choose from.It’s always a great experience.I look forward to my next shopping date.
Hello StevenCob, Great! We're happy that you found the right headphone after checking all the great items. Good decision in getting our Sony - WH-CH520 Wireless Headphone with Microphone over other brands. You will definitely enjoy it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! - Marco
Rated 5 out of 5 stars
Great headphones for the value
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase for the value
I’ve been using this headphones for over three months and they are totally worth it
Thanks for commenting! We are truly happy to know your satisfaction with the amazing performance of your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it it’s the best money i invested in a while my daughter also love them too
That's fabulous! We are so happy to know that you love your new WH-CH520! We are also delighted to hear that your daughter loves it too. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
Romeo
Rated 3 out of 5 stars
It was good when it lasted
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t understand why the headphones stopped working on the right side, just a waste of money.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony WH-CH520 wireless on-ear headphones are a budget powerhouse at around $59, delivering up to 50 hours of playback on a single charge with quick 3-minute top-ups for 1.5 hours of use, making them perfect for all-day listening without constant recharging. Lightweight at just 147g with soft, comfy ear cushions, they offer a secure fit for casual use, though prolonged wear might cause some ear fatigue in noisy environments due to the lack of noise cancellation. Sound quality shines with balanced 30mm drivers providing clear highs, punchy bass, and customizable EQ via the Sony Headphones Connect app, plus Bluetooth 5.2 multipoint pairing for seamless device switching and a built-in mic for solid calls. For students or commuters seeking reliable, no-frills audio excellence on a dime, these are a steal that punches way above their price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am surprised, shocked, and every word you can imagine in Sony! I bought this one and in less than a month it broke as you can see in the picture!! I am 38, i am not a kid or teen that will use it often or hard, i used it rarely and very gentle. I never expected this to happend with Sony brand!! The one i got from Target it was for $14 and it lasts 3 years, and SONY last only 3 weeks, and it was $40! Wow, amazing. And of course Best Buy return policy is a joke, only 14 days, and it broke only one week after return window closed. Well done folks.
Comfortable, Great Sound, and Excellent Battery Li
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones have been a great purchase. The sound quality is clear and well-balanced, with good bass and crisp audio that works well for music, videos, and calls. They perform consistently without distortion, even at higher volumes.
Comfort is a big win here. The ear cups are soft and fit well, making them easy to wear for long periods without discomfort. The headband feels sturdy but not tight, which is something I really appreciate during extended use.
Battery life has also been impressive—I can go multiple days of regular use without needing to recharge. Pairing was quick and easy, and the connection has remained stable with no dropouts.
Overall, these are reliable, comfortable headphones that deliver solid performance for everyday use. Great value for the price, and I’d definitely recommend them.
We could not be more pleased to hear that your WH-CH520 headphones are delivering the clear, well-balanced sound and long-lasting comfort you were looking for. It is fantastic to know that the impressive battery life and stable connectivity are making your daily listening experience so much more convenient.
Thank you for trusting Sony.
Regards, Dominick
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony Quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These Sony headphones are surprisingly good. They appear to be basic, but basic they are not. They are lightweight and comfortable to use. Out of the box they were super easy to connect to bluetooth and were immediately available to use. A great feature is the ability to connect to two devices at once. On the box go ahead and scan the QR code for quick instructions and a link to the Sony app. The Sony app has a few good features as well. The headphones came fully charged and I have used them for a few days and they are still going strong. A charge cable is included and Sony sats a 3 min charge can run the headphones for 90 minutes. The headphones are not noise canceling, but that is to be understood as they are entry level. That doesn't take away from the features which include excellent sound quality. There is a feature known as 360 reality audio which enhances the audio. It is a bit of an odd process to get 360 reality audio as you need to take photos of your ears then your ears photos are analyzed by Sony and a specific 360 reality audio app is suggested for you personally. Some 360 apps require a payment. To be honest, I bailed on the process because I found it gimmicky. Yet, I still recommend these headphones for the great sound quality that comes standard as well as everything else that is good. The control buttons on the headphones are easy to use. The phone use with these headphones is very good. People say they hear me without issues and that the conversation sound quality is good. The Sony app does all it needs to do. Sony has done a great job with these headphones. I highly recommend them.
Hi AFASOX, we're glad you are enjoying your new headphones! The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thanks for choosing SONY. ~Earl
Rated 1 out of 5 stars
DO NOT buy a piece of junk like this
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my daughter and after 4 months of light use they're peeling and one side is broken. Best Buy referred me to the manufacturer, Sony. Sony doesn't cover any of these quality issues and provided me with a repair center .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these and immediately noticed that they are lightweight as opposed to other brand name headphones. They are comfortable to wear and use; after a while I forgot I had them on.
It paired instantly with my Android phone and also works fine with my phones voice command by saying “Hey Google” do x or what is y or any other request of Google.
Music from various web sites sounds very good. The volume control is by means of the buttons on the right-side driver housing as well as where the power switch is.
Sony prompts to install an app that allows customizing the tone controls by use of an app-based equalizer control panel. This model CH510 does not have electronic Automatic Noise Cancellation but that is obviously reflected in the reasonable pricing.
The battery charge lasts a long time (Sony states 50 hours). It is supplied with a USB A to USB C charging cable of about 10 inches whic is used with a phone charger or a USB port on a computer, lamp, other USB capable devices nowadays.
There is no storage case supplied in the package.
It probably won't matter to many, but there is no 3.5mm stereo analog audio port and no audio cable was supplied to enable using the headphone as a wired device.
I feel this headphone is a solid value and should last a long time being that it is Sony which is known for quality.
Thank you for taking the time to write such an in-depth review of your experience with the WH-CH520 Wireless Headphones. We are so happy to know your satisfaction with the very lightweight & comfortable design, long-lasting battery life, reasonable price, amazing features, and superb performance of these headphones. We greatly appreciate your feedback with the 3.5mm headphone jack for wired connection and we are sorry if the WH-CH520 doesn't support it.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
MyHeadPhone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is not bad but only connects to apple.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love these headphones! The sound quality is amazing, the battery lasts long enough for daily use, and they’re super comfortable to wear for hours. They also connect easily and feel very light. Totally worth it — I highly recommend them!
We couldn't be happier to hear that you love the WHCH520 headphones! We're glad the sound quality, battery life, comfort, and easy connectivity have all contributed to a great experience. Thank you for your recommendation!