Customer Ratings & Reviews
- Model:
- WHCH520/L
- SKU:
- 6594427
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good bass and sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass and sound quality, best buy staff helped to find a nice beige color one.
I would recommend this to a friend - Pros mentioned:Sound quality
Decent, but small ear cuffs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a back-up set for the gym. Sound quality and aesthetics are nice. I ended up giving them to my 7 year old because the ear-cup size is extremely small, and i have very small ears as an adult. For the price, they're a decent set, but i would say more geared towards little ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thanks for commenting. We are thrilled to know your satisfaction with the exceptional sound quality and stylish design of the WH-CH520. We greatly appreciate your feedback with the size of the soft earpads, and we are sorry if they aren't great for you. If there's something we can do to help or you may need information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Best of the world
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone and the Best Buy service the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user623088,
You certainly made a great choice! We are extremely pleased to know that you are satisfied with the amazing performance of the WH-CH520. We are also thrilled to hear your satisfaction with the superb service of Best Buy. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the over-the-ear version of these headphones and got these as a replacement when the others broke. When you download the app for these headphones, you can change audio settings like bass, vocals, treble, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelaM, Thank you for the awesome feedback of your WH-CH520 Headphones! We are happy to hear your purchase went well and you are enjoying the exceptional sound quality and overall performance of the headphones. Good to know the built-in equalizer on the Sony Headphones Connect app revitalizes your music more. At Sony we strive to put forward the best possible products for our customers. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for your purchase and for the 5-star rating! -Jess
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great and super easy to connect to TV.
I would recommend this to a friendgreat product great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really great price for a great product. My husband loves these so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeeW,
Thank you for choosing Sony!
We're honored to hear that the WH-CH520 headphones are a great fit for your husband. Knowing they bring enjoyment and value means a lot to us, and it motivates us to continue delivering quality products that make a difference in everyday moments.
Best regards,
-Fred
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad headphone for the price. I used this for my Icom 7300 amateur radio during a contest last weekend and they worked great. Nice and light and my ears didn't get sore even after working the contest for several hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AB5THHAM1,
Amazing! We are truly delighted to know your satisfaction with the very comfortable fit & lightweight design, reasonable price, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good value for the money. All functions worked as advertised.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Good for Zoom/Teams calls and decent for music.
I would recommend this to a friend Great Headphones for Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for my wife, she love the fit and not a fan of noise cancel, so these were perfect. The price point makes these headphones a great value as well.
I would recommend this to a friendEar phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the greeeeeeeeeeeeeeeeeeeeeeeeeeat review, JessicaV!
We are so happy to hear that you are loving your WH-CH520 headphones. It's awesome to know they’ve made such a big impression on you.
Thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crissv,
Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, definitely not the worst. I bought them for a ‘tween who thinks they work just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterM,
It is fantastic to know that these headphones are working out well and proving to be a reliable choice for their daily use.
We designed the WH-CH520 to offer a balanced, high-quality audio experience with an emphasis on comfort and incredible battery life—up to 50 hours—making them an ideal option for younger users who are always on the go.
Thank you for choosing Sony.
Regards,
Dominick
Perfect for my ASD kiddo!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!
I would recommend this to a friendGreat Black Friday special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bargain. I bought them for my Mom to use with her Samsung tv so she doesn't disturb her roommate. She's pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JSTN!
We are so glad to hear that the WH-CH520 headphones were a great bargain and are working out so well for your Mom! It’s wonderful to know they’re helping her enjoy her Samsung TV while keeping things quiet for her roommate—that sounds like a perfect solution for everyone.
We’re pleased that she’s happy with the fit and sound. Thank you for choosing Sony for such a thoughtful gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, sound is so clear. Always wanted wireless headphones
I would recommend this to a friend Ready to wear!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased as a gift for our company summer party/kids prize. They loved them! These headphones were easy to use and have lots of features for the price. I want to buy a pair for myself!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Judymo,
That's fantastic! We are thrilled to know that they loved our WH-CH520 Wireless Headphones. We are also delighted to hear your satisfaction with the ease of use, reasonable price, and amazing features of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality headphones good audio good design and nice app
I would recommend this to a friend - Pros mentioned:Sound quality
Quality headphone at affordable price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphone from Sony. The sound quality is good but the only drawback is the microphone is it not able perform noise cancellation.
I would recommend this to a friend A great price for headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for the price. I did have to purchase a Bluetooth adapter for my PS5 to connect but it was worth it. If you’re interested in buying them for your system. Purchase a Bluetooth device USB-C, much better and leaves the USB port open for charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silenza2369, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl