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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,373 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Helping Ear

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to deal with a lot of issue while attending my own life this wireless headphone is an excellent help for me. I love them they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many Shiny headphones over the years and have never been disappointed. This one is no exception.. very good design and sound quality output. Plus I got it on sale during Black Friday in July.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maharaj, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound quality is very good. I have no complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special good Sony quality, decent price, for this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones are fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I got it due to my current phone not having a headphone jack

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewB
      We are excited to hear that the WH-CH520 are working out so well for you!

      Thanks for choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Definitely a buy now if on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale $30 off, use daily, the linking to other BT devices sometimes problematic but cannot say it is the headphones Its not a 400 $ apple item but for 40 $ it is pretty outstanding Using the app in android provides flawless one button connevtion to phone Using these right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music with bass and I'll be jamming out with my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised of the sound great headphones for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounds really good also i had beats and i think it sounds better than the beats

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass really good, sound quality good as the inzone, connect to smart tv 360 surround sound quality. Only down side is difficult volume up or down and skip sounds buttons. Probably could have put them on the surface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ExtremelyNiceGuy,

      Fantastic! We are so happy to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input with its control buttons design. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym and everyday use. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeliaG,

      It’s a true pleasure to hear that your daughter is loving her new headphones. We are delighted to know that the WH-CH520 is working out so well for her, whether she is at the gym or just using them throughout her day.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I blught this for myself and my daughter. They work well but i will admit I am not great at telling sound quality. The sound was good to my ears. They sit on top of the ears, not around so that does get a little uncomfortable after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best affordable Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very affordable and easily connects to any device. The sound quality is good and it's made with quality materials. This will definitely last you for a while if taken care of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sham, Great! You definitely made the right choice. We're delighted you are enjoying all the improvements we made on these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are the best headphones. I recently got my PC and I was looking for headphones that were on the cheaper side and I came across these. I’m glad I did, 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never ceases to amaze. I was skeptical about getting these over ear type of headphones for the gym because I became so used to ear buds, but I have no regrets. Love them and will definitely buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spenster,

      Fabulous! We are truly happy to know that love your new WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was a surprise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting much from a pair of $60 dollar headphones just for riding with my mother in a car, but my gosh this thing is packed full of low and high frequency sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check me out ladies!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing!! I use them quite often and they work so well!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValerieL,

      Thank you for choosing Sony!

      We're elated to hear that your WHCH520 headphones have become a reliable part of your daily routine. Knowing they work so well for you encourages us to keep delivering quality and performance you can count on.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Very good for the gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them to be gym head phones, i keep them in the car just for that reason. The only thing i wish is that the noise cancellation was a little bit better. But if i wanted that I could’ve bought me $399 pair. So you get what you pay for. I give them a 8.5/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ace1, Thank you for the positive review! We're very pleased to hear you're enjoying your new Sony WHCH520. Please note: These headphones doesn't have a noise cancelling feature. If you're looking for a Sony headphones that has an active noise cancelling feature, please check out the Sony WH1000XM4 and WH1000XM5. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are great. The only complaint that I have is the size of thr headphones-if your head is even a little large, they will be tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PLACE TO SHOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HEADSET WAS PURCHASED FOR MY GRANDSON AS A BIRTHDAY GIFT I AM PLEASED WITH THE YOUNG MAN WHO WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT..HE WAS PATIENT AND ANSWERED ALL MY QUESTIONS BEST BUY IS AND HAS BEEN MY GO TO STORE FOR ALL MY ELECTRONICS AND APPLIANCES..EMPLOYEES ALWAYS SOO HELPFUL

    I would recommend this to a friend