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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,373 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphone’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very comfortable, and easy to use. I have my phone and laptop connected and can switch between calls easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones- they are great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my grandson for Christmas and he loves them! The sound is crisp and clear! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High performance/ Low durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but not very durable for use by kids. I’ve bought several pairs because it’s a good price and good quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent TV headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and pairing with the TV. Controls are good, and automatically cuts off the external TV speaker sound when it connects. Comfortable to use,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Name, Awesome! We're really glad to hear you're happy and satisfied with the great features, amazing sound quality, and overall performance of your WH-CH520 headphones! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    A Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Was a little skeptical at first but im glad i bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaD!
      Thank you for sharing your experience! We are delighted to hear that the WH-CH520 has proven to be worth the price and that you’re glad you made the purchase.

      These headphones are designed to offer great sound quality and comfort at a great value, making them a solid choice for everyday use.

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. No problems with setup except with my HP laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my boys have a pair, and my daughter has a pink pair. They love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User224074,

      It is truly wonderful to know that your whole family is enjoying their headphones and that the different colors were a hit with your children. Knowing that our products are bringing music and joy to your home is exactly what we strive for.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use at the gym and ever since charging them when I bought them the battery life is still at full. Best investment for my self

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaV,

      Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the battery performance of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper and easier to use, good sound and resistant materials. The only one problem is connectivity with my hp laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, got it for my son and he loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank thank you for the great review, VictorV!

      We are so pleased to hear that you found the WH-CH520 headphones to be great for the price and that your son loved it! It is incredibly rewarding to know that a Sony product made such a positive gift.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Can you hear that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. Order came quickly great bass

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good price and long lasting battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck. I charged it the day I bought it a weeks ago and using it time to time have not had to charge it. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're glad you like our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my brother that workouts and listens to music during training. Great product for the price listed, battery last long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinO, Awesome! We are glad to hear that you are enjoying your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. Thank yo so much for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Rated 4 out of 5 stars

    Good. Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Made of a good quality materials. Charges fast. Keeps working as expected. Is user friendly. Rather for a smaller head size. My grandson likes it very much. Significant upgrade from CH510.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rich, We are glad that your grandson likes his new Sony headphones very much. Our WHCH520 headphones allow him to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make his music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so he can fully immerse himself in sound all around him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Kenni Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter and she loves it. Takes it everywhere she goes to listen to her new iPhone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this with us, OfficeTV!

      We are so pleased to hear that your granddaughter loves her WH-CH520 headphones. It's rewarding to know that they've become her go-to for listening to her iPhone. We designed these headphones to be comfortable, durable, and great for listening on the go, and it brings us great satisfaction to know they're a perfect fit for her.

      Thank you again for choosing Sony and for sharing this wonderful story.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the gym and they are really simple and effective headphones. Not too pricey and still keeps the sounds going to your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanP,

      Tremendous! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sony has always been on the top of my list of best products to buy. I’m going bigger and better next purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend. Great Price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these headphones for work. Great sound and excellent for calls. Can't tell she is not using a handset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry headphones for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everday could wish it wasnt so tight but still rrly good perfect for entry grade too but will be uprading rather soon to something sleeker and bigger in both performance and size .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing for the price you get perfect will definitely upgrade to another Sony this is my first time ever trying it's I really like itk

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KapriceB,

      Amazing! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible sound quality and superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US