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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,373 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money and after weeks of using the battery is still not dead Best gift ever !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned some of the more expensive headsets. This one is great for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    honest review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio is very good but after 4 months one side does not work I tried calling Sony company but did not answer I really loved them but I was hopping to get another ones but I still use them like than and by the way the battery life is amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphones! I use them in the gym, while I read, or even while I do chores around the house.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoM, That's great! We're very pleased to hear that you're having a great time using them in the gym, while you read, and even while doing chores. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Cool blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in beige and this blue one for my son. We love it and he thinks the color is cool. He's 7. Lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful review! We're so happy to hear that both you and your son are loving the WH-CH520 headphones. It's awesome that he thinks the blue color is cool!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cover your ear but has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery amazing, comfort is not really great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I try many headsets, I found the battery life is proven satisfactory. One star off for comfortability. I wouldn't recommend using this headset for longer use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benkai101, We're glad that you are impressed with the battery life of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. This should fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for your purchase. Enjoy! Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is sound is great. Had a quick shopping at the best buy shop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his hearing aids, he uses them every day and they adapt to his comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loved the headphones immediately. Great sound quality. They look sleek and sharp as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the package these headphones have been absolutely amazing when I’m doing homework or just watching videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Freddy! We're glad to hear that you are impressed with your new Sony CH520 Wireless headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our grandchild and she absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing that wonderful feedback, Msjean!

      We are absolutely delighted to hear that you bought the WH-CH520 headphones for your grandchild and that she absolutely loves them! It's fantastic to know they are bringing joy to the young ones.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and functionality is just what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a flight. Worked wonderfully and made me able to watch the movie with my hearing aides in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Abigwend! We're glad that you are impressed with the sound quality and noise cancelling feature of the headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, not great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones at a reasonable price. Sound and features are all fine. The durability could be a bit better, as the last ones started to fall apart after a few years. Thankfully they're not very pricey to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up. These are the best workout over the ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones that last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are quality and I am glad I purchased them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are amazing affordable headphones, I love to exercise while listening to music,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MARISOLB!
      Thanks so much for reaching out and sharing your experience! We are very glad to hear that you're enjoying the WH-CH520 headphones. It's awesome to know that they're a great fit for your workouts.

      We designed them to be lightweight and comfortable, with a battery that lasts up to 50 hours, so you can keep the music going through multiple sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    SUPURB!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use them everyday, I love them I would recommend them to my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraB4190, we are really happy to hear how much you're enjoying your WH-CH520 headphones. We're so glad they've become your go-to for daily listening and that you'd recommend them to your friends!

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH520 Wireless Headphone with Microphone - Black Good

    I would recommend this to a friend