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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2026 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,026 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and great sound. I like the color and battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user472175!
      We appreciate you taking the time to share your review of the WH-CH520 headphones.

      We are really happy to hear that you find the headphones comfy and that you like both the color and the excellent battery life! It's fantastic to know that they are delivering a great experience for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Sony - for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a win with Sony headphones. I bought these to use for our TV in the workout room. It was a nightmare trying to connect my airpods - taking close to 30 minutes and making me so frustrated to the point of not wanting to get on the treadmill. These Sony headphones connect automatically right when I hit the power button so I can start my workout. Great investment. Cute and comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyR! It's fantastic to hear that your Sony WH-CH520 headphones have completely eliminated the connectivity frustration you experienced with your older setup.

      The WH-CH520 headphones are designed for both convenience and quality, offering up to 50 hours of battery life so you don't have to charge them constantly.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones consistently set the bar for excellence, combining cutting-edge audio technology with unparalleled comfort and style. With their crystal-clear sound quality, deep bass, and precise highs, they create an immersive listening experience for music lovers. Features like active noise cancellation and long-lasting battery life enhance the enjoyment, allowing you to lose yourself in the music without distractions. Whether you're at home, commuting, or working out, Sony's headphones are designed to fit seamlessly into your lifestyle, making every track sound like a live performance. Their durability and sleek design not only ensure they last but also make them a stylish accessory for any audiophile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. A solid buy for the price. good battery life too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Astrosree,
      It is truly wonderful to know that you're finding the WH-CH520 headphones to be a solid purchase!
      We really appreciate you taking the time to share your feedback about the comfort, sound quality, and battery life.

      We designed these headphones to be a convenient and powerful daily companion. For example, the long battery life means you can go for many hours without worrying about a recharge, and the Lightweight Design ensures all-day comfort, just as you mentioned.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer a lot of utility allowing pairing with two devices. They hold a charge very well and are comfortable to wear as they are lightweight. Would buy again if I had too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresH!
      We are truly delighted to hear your positive feedback about the WH-CH520 headphones!
      It's great to know that you appreciate their ability to pair with two devices simultaneously, as well as their impressive battery life and lightweight design, making them comfortable for extended use.

      Thank you for choosing Sony. We look forward to serving you again in the future!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. Sound quality is good. Battery life is excellent, and they're comfortable. Connectivity is a breeze and very stable. Only thing is that the buttons are a little too similar in feel, so using the on-board controls without looking at them is kind of a learning process. Otherwise no complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Bluetooth headphones. I use these paired with my laptop. I can also pair with my phone as a second device through the app. I like that if I'm at a coffee shop these will automatically switch to my phone if a call comes in. Very nice feature for the price of these headphones. Sound quality is nice also. Very clear and headphones are lightweight. Charge seems to last forever. I give these a thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones. Long lasting battery stays connected , good sound quality. Low price. What more could you ask fo

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not bad for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent fit around my hearing aids. Cushion around ears have held up nice, that’s always a plus. Consider the price was very reasonable. Not a perfect five since the headband can be an issue. It’s slipping or pulling your hair out. Quick fix to leave it lose and use bobbin pins.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RosieB,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the sound quality and fit of the WHCH520 headphones, especially around your hearing aids. Thank you for your valuable feedback and practical tip regarding the headband. We apologize for any inconvenience it may have caused and truly appreciate you sharing your experience with us.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Worth to buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really worth buying. The sound quality, the connectivity via multiple phones, and the battery life definitely make the product a worthwhile purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Rikhil! It is truly wonderful to know that you find the WH-CH520 to be a worthwhile purchase.

      We are so pleased that you love the sound quality, and we designed these headphones with a great battery life and multi-point connectivity specifically for your convenience. It's rewarding to hear that these features are making a difference in your listening experience.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. They do everything they say that can and more. The sound quality is amazing and the battery life is real good. This was the biggest bang for my buck. I highly recommend them! This is the most impressed I’ve been with a headphone purchase in quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH250

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Pairs. One for work and one for personal. They sound great, durable and easy to setup. Battery life is good. If you are on a budget, I recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best of the cheap headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very clear, with just enough bass for you to feel the beat. Seems to have a good wireless range, when connected to my TV. The biggest flaw is it feels like it’s made with cheap plastic and could easily break if it’s accidentally stretched or crushed. Otherwise for under $50, it’s a solid purchase. The price is low enough that if it breaks, I won’t feel bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, it's a pleasure to hear your feedback on the WH-CH520 headphones! We're genuinely grateful for your honest review and appreciate you taking the time to share your thoughts on the materials.

      It's wonderful that you're enjoying the clear sound quality with the right amount of bass to feel the beat, and that you're getting a good wireless range with your TV.

      Regarding the feel of the material, we understand your concern. We continually review customer feedback, including comments about the build, to ensure we are balancing durability and affordability across our product lines.

      Thanks for choosing Sony and for your feedback!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quaily is good. They are comfortable to wear. The only complain is the microphone picks up quite a bit of background noise. But other than that definitely worth the price if you are look for a everyday functional headset for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best headphones, comfortable and the charge lasts absolutely forever, had them for a few months and have only needed to charge them twice. Love the color as well, couldn’t recommend them enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,

      That's fantastic to hear! We are delighted you find the WH-CH520 headphones so comfortable and are enjoying the exceptional long-lasting battery life. We truly appreciate your enthusiastic recommendation!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good to Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some aspects I would give 5 stars, but the average is 4. The battery life on these headphones is great - 5 star. The comfort fit is maybe 3 stars. They don't go all the way over my ears like my previous pairs - they just rest on top so it is a little awkward. Maybe other people like that. The sound quality is good. The mic - I haven't used. The reach - distance from devise in which you can still hear - is great in my opinion. I have had others that were much worse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    They knew what I wanted for less !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always so pleased to find the thoughtfulness of fit, compactness, ease of operation that Sony achieves. I am pleased with the fit and sound of headphones especially because Sony compares in an excellent way above the others for me. They are light compared to others I have tried

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe its the brand of Sony or the care that Best Buy takes in their products but these headphones are top teir. Maybe pricey for some people that don't have 100$ to drop then possibly wait for a sale or even try to use ZIP. Either way good product, sound is clear and the bluetooth connectivity doesn't get lost, the feel is great of the device itself and can be adjusted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI FatherE,

      We're so happy to hear that you're enjoying the WH-CH520 headphones and that the sound and Bluetooth connectivity are living up to your expectations. We work hard to create quality products, and your comments are a great confirmation that we're on the right track.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of wireless headphones! I loved my pair so much I purchased some for my mother and she loves them to! The battery life on these things is unbelievable, the material is comfortable on the ears and doesn't peel at all. Great to work out in if you like to be hands free with no cords when you exercise!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miyah,

      Thanks for the fantastic review! We're absolutely thrilled to hear that you not only love your WH-CH520 headphones but also that they've made such a great gift for your mother. We're proud of the battery life, and it's fantastic to know the comfortable, durable design is working so well for your workouts. Thanks for choosing Sony and for sharing this amazing feedback!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ANC. Light to wear for long periods with long battery life. Terrific buy for the $.

    I would recommend this to a friend