Customer Ratings & Reviews
- Model:
- WHCH520/L
- SKU:
- 6594427
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Snug fit for big guy’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good ! I little bit tight fit for my head.But I’m a big guy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigC,
Thank you for the review and we're glad to hear that you like the fantastic sound quality of the headphones. Your feedback is greatly appreciated. These headphones features an adjustable slider (left and right) to ensure comfortable fit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!
-David
Nothing special
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic with sound, doesn’t go as loud as id like, then they broke after 6mos when they got wet
No, I would not recommend this to a friend- Pros mentioned:Battery life
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful device amd it lasts for a long time no issues with bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyM, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
Gym Buddy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for some gym headphones and these are perfect, and affordable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, CrisolC,
Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how they met your needs effectively Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Complicated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.
No, I would not recommend this to a friend Nice set -- especially for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a tough time getting these paired with my iphone 15 but I'm confident it was due to operator error and not the headphones. My only complaint is the difficulty in accessing and following the directions. I eventually called Sony customer service and they walked me through installation/activation.
I would recommend this to a friendLoving it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Good Price! Love using this to listen to my books.
I would recommend this to a friendThey work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid likes them. And thats what matters. They work.
No, I would not recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise reduction! Loved it! Would buy again!!
I would recommend this to a friendGood for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Not really noise cancelling, but good and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJG49,
Amazing! We are so grateful to know your satisfaction with the ease of use and superb performance of the WH-CH520. We truly appreciate your input the noise canceling and we are sorry if these headphones doesn’t have it.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price you pay. Not great but not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesBestBuys,
Thanks for commenting! We are happy to know your satisfaction with the superb performance and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low budget headphones. Great sound and real bust
I would recommend this to a friend Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for my work from home setup. Would recommend.
I would recommend this to a friend- Pros mentioned:Battery life
Good but that’s it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service was excellent, but these were great for battery life not much else. Not very loud, no base no noise reduction. You are paying for the name Sony and warranty. Good but that’s about it. Expected more for this price point. Not studio quality more, but not this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!
-Sam
Over the ear headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product reasonably priced excellent for gym classes
I would recommend this to a friend- Pros mentioned:Sound quality
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use during workouts! Love the quality.
I would recommend this to a friend Tan TV headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SallyW,
Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.
To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.
Thanks for choosing Sony.
Best regards,
Eliab
Good value !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price compared to higher priced similar headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton.
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Gets the job done. Haven’t had any issues
I would recommend this to a friend- Pros mentioned:Sound quality
Nice for a kids gift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones for a reasonable price. Sony is a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Palsmith09,
Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for the 5-star review and for commending Sony!
- Romeo