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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 1996 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,996 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for gym not expecting much especially for the price but they are honestly one of the best headphones i’ve tried. The sound quality is good, they feel expensive, the battery lasts a very long time, and they are comfortable to wear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JackieR, We are thrilled to hear that you like the sound quality and battery life of your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My new headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It lasts for hours to listen best brand of headphones that I ever buy a play and listen very good .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled about these. I have been miserable using in ear headphones for years. I didn’t want to spend an arm & a leg for wireless over the ear headphones, but I wasn’t willing to waste my money on a an inexpensive version without an microphone that would most likely only last a few months. When I saw these on sale I gave them a try and I’m so glad I did. Love them, and the fact they’re a beautiful shade of blue is a bonus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Asskickingmom25!
      It brings us great joy to hear that the WH-CH520 headphones are such a perfect fit for you. We know how frustrating it can be to find the right pair and we're so glad you're happy with your purchase. And you're right, the fact that they come with a built-in microphone for hands-free calling and have that fantastic battery life makes them a real game changer.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter and they're great! Fit very well for her college needs, either in the dorm, walking around campus or even while working out. Cappuccino color was a great option for her to choose as it's simple yet still stylish. Very satisfied with these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanA!
      We are immensely pleased to hear how well the WH-CH520 headphones are working out for your daughter.

      We packed these headphones with features to make sure they're a reliable and easy-to-use option, especially for a busy student. For example, the long battery life means she can go days without needing a charge, and with Fast Pair on Android devices, connecting them to her phone is super quick and seamless.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good headphones for an amazing price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wh-ch520s are good headphones, and are amazing for the price. They have fabulous sound quality, with a nice on the ear fit. I love the you can connect it to 2 devices at a time. I feel if these were over the ear headphones they would fit a lot better, but these are still amazing, I would get them if I were you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    -Luv it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the incredible battery life, noise cancelling in various environments, and comfortable to wear for several hours at time. Excellent quality for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    IT COMES WITH AN APP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing quality they come with an ap you can download that can can change the settings on them the only downside is they dont work on ps5 you would think SONY headphones would work ON PS5 BUT IT DOESN'T. Great noise canceling you cant hear anything once u got them on fr leave an ear. Battery lasts 2 whole days.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVEE THEM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much the way you can changecthe bass is literally the best it has very well detailed and defined sound quality is perfect the size is nice and the ear cuffs are super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are light and sound is great bought for my daughters they absolutely love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Long battery Comfy Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is very Comfortable and has an amazing battery life. Auto connects with phone and laptop. Using the Sony App, it even connects to two devices. We ended up buying one more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headphones are comfortable and the sound comes through clearly! My friends admired them for their beauty #pretty long usage too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terri7, thank you so much for the wonderful review! It's a true pleasure to hear the Sony - WH-CH520 are delivering that clear and wonderful sound quality that you enjoy! It's great to know they've been comfortable and that your friends are admiring their beautiful design as well. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing better than I thought to be honest for 40 bucks not bad at all. A bunch of colors available And it does not come off my head at all I have a bunch of piercings on my ear and the fact that I’m comfortable with the headphones on It doesn’t hurt or bother me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieR,

      Fantastic! We're truly delighted to know your satisfaction with the incredible sound quality, stylish color & very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they are good for workout they don’t hurt my ears or anything. My favorite to go to and the battery last forever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kenken, thank you for the five-stars! We couldn't be happier to hear you love the WHCH520 headphones, and that their comfortable design and long battery life is giving you the best workout experience. Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Sony - WH_CH520 wireless headphones because of the Sony reputation. They were super inexpensive, so I was not expecting any frills. I purchased them to replace a pair of Sony headphones which were more expensive, but unfortunately I dropped and broke them. Well, in the mean time I was able to fix them by using very small screws which bridged the gap of the fractured housing. Now I have two sets. The set in question - those which I bought as a replacement - have the same sound quality. However, they are not the over the ear type but just on the ear. However, they never hurt no matter how long I wear them. The only con is that the buttons are not as easy to access while on one's head. I must remove them to set them properly. Moreover, as everything is black on black these days, it is easy to hit the wrong button and shut them down entirely. Well, I have gotten the hang of it, and I have a routine for turning them on and shutting them down. All in all, these headphones are perfectly good, with a few inconveniences which one would expect for low $$. I would buy them again even if I were to break them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethJ,

      Thanks for commenting. It is unfortunate to hear what happened with your Sony headphones. On the other hand, we are thrilled to know that you find our WHCH520 as a great replacement headset, and that you are satisfied with its very comfortable fit design & great sound quality. We truly appreciate your input with the design of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to email us at [email protected] with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for trusting Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister bought these headphones a couple months ago and they are amazing quality and for only 40 bucks sounds crazy good i even bought a seccond pair just for my other sister beacuse the sound and noise cancellation are amazing(sorry for the nad quality dont have the best camera for this but the headphones are great just let yall kow)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for price point!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are an awesome by especially for the price point. They are definitely noise canceling. I can vacuum and talk on the phone at the same time. Pretty cool. I haven’t even charged them since I first bought them considering I don’t use them every day. it’s still pretty impressive that they hold a charge of 50 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my New Black Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this purchase my Sony Headphones. The product exceeded my expectations in every way. The quality is top-notch, the functionality is flawless, and it arrived exactly as described. What stood out most was the attention to detail and the thoughtful design—it’s clear a lot of care went into making this. Shipping was fast, and the packaging ensured it arrived in perfect condition. I’ve already recommended it to friends and family, and I’ll definitely be returning for more. A great buy that’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my headphones they sound clear i recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solo,

      That's fantastic to hear! We're glad the sound clarity of the WH-CH520 headphones is meeting your expectations. We appreciate you taking the time to share your recommendation.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound quality for a decent price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have excellent sound quality for a great price. I was looking for a decent pair of headphones and these absolutely delivered. Very easy to set up and use they are nicly charged right out the box and last quite the while staying fully charged even after a decent work session. I highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bumbles,

      Fantastic! We are truly delighted to know your satisfaction with the amazing sound quality, ease of setup, long-lasting battery life, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. The audio is really good like any other high end headphone. The microphone works great for videos and calls. The battery life lasts you forever. One simple charge and it lasts you hours!

    I would recommend this to a friend
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