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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i’ve never had any headphones that are this good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic budget BT headset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an excellent update to the CH-510. Improved build and comfort, better battery and sound great for general use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneBuckFilms, Amazing! We're very happy to hear you like the improved built quality, comfortable fit, excellent battery life, and great sound quality of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful when I need to listen to work related trainings and listen to music and videos. Excellent sound quality and noise reduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and I love it so much. Everything about this product is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrinceA,

      It brings us great joy to hear that you are loving everything about your WH-CH520 headphones!

      We are thrilled that the excellent design and sound quality are hitting the mark for you. This model is a fan favorite because it manages to pack an incredible battery life and high-quality audio into such a comfortable, everyday design.

      If you ever feel like treating yourself to the ultimate upgrade, we recommend checking out the new WH-1000XM6. It takes the quality you love to the next level with industry-leading noise cancellation and even more immersive sound technology, making it the perfect companion for travel or deep focus.

      Thank you for being a valued member of the Sony family!

      Regards.
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color. Super comfortable headphones for travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ratchel,

      That's wonderful to hear! We are delighted that you love the Cappuccino color and find the WH-CH520 headphones comfortable for your travels.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Goodie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, the base and sound quality are great. Also the battery life be lasting me dayss

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! She slept with them over her head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User224074,

      Thank you for choosing Sony!

      We're elated to hear that your daughter loves the WHCH520 headphones so much she even sleeps with them on. It’s wonderful to know they provide such comfort and enjoyment throughout the day and night.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazingly and the battery life is very long. I love the in-app features that let you customize the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, the battery lasts for a good amount and is really comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PERICLESD,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the great sound quality, long battery life, and comfort of your WH-CH520 headphones. We encourage you to explore our latest models like the WH-ULT900N and WH-1000XM4 for an even richer audio experience. You can discover more options here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Very good product for the price. I would definitely recommend these. I use them at work and they are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, JohnH! We're glad that you are happy with your headphones and we appreciate that you'd recommend this product to others. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones. Good price. Good quality. Nice sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA,

      We're happy to hear you're enjoying the sound and quality of your new headphones! It's great to know they were a good value for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones for the price, simple and inexpensive but not short on quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been a fantastic addition to our family. The design is adorable, and the cushioned ear pads provide a comfortable fit for my little one. I love the volume-limiting feature, ensuring my child's hearing is protected while enjoying their favorite tunes or educational content. The durability is impressive, handling the rough handling of a toddler with ease. I couldn't be happier with this purchase! Thank you for providing my toddler with a safe and enjoyable audio experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi worthtobuy, we're glad you are enjoying our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product — it sounds great, the battery lasts many hours, and I can listen to the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaR!

      We are thrilled to hear that you are loving your WH-CH520 headphones! It’s wonderful to know that you're enjoying the sound quality and that the long battery life is keeping up with your listening habits. We're also glad to hear they are working out great for watching your favorite TV shows!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a gift and it met expectations! The cost was within budget and was glad to find it on sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenvaB!
      Thanks so much for the review and for choosing this as a gift.
      It brings us great joy to hear that the WH-CH520 was a success and that the price worked out so well for you!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thanks for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Favorite pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones. The sound is great,it's lightweight and really easy to adjust the size. The only reason why I'm giving it a four out of five is because in person the pink leans more to the purple/lavender side in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinnetteJ,
      Thank you so much for taking the time to share your thoughts on the WH-CH520 headphones! We're thrilled to hear that you enjoy the sound quality and find them lightweight and easy to adjust.
      We appreciate your feedback regarding the color. We strive to represent our products accurately and your insights help us improve. We’re glad you’re enjoying your headphones overall!

      Thank you for being a valued Sony customer!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bt noise cancelling headphones I've purchased. Ear fatigue was minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great… especially for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect. I am a runner. They don’t move while I run and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice! Nothing like the quality of Sony

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and very good quality, especially with the relatively inexpensive price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnold,

      Thank you so much for this 5-star review! We're honored to hear you find the Sony WH-CH520 both reliable and excellent quality. We strive to offer great performance at an accessible price point, and your feedback confirms we're hitting the mark.

      Thanks for choosing Sony and enjoy your music!

      Regards,
      Dominick Sony_US