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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2025 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,025 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Long charge. Loud.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bought for my kids,they love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY WH-CH520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE SOUNDS IS INCREIBLE AND EASY TO USE. I LOVE THIS HEADPHONE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing and good quality you can hear welland have a good volume you should buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dman,

      Awesome! We're glad that you are enjoying the sound quality of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic product with decent sound and serviceable battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very cheap and works really well. The sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with these headphones. They work great and are reasonably priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Awesome! We are extremely pleased to know that you are very happy with the amazing performance of the WH-CH520. We also thrilled to hear your feedback with the reasonable price of these headphones. With the WH-CH520, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best wireless headphones - quality and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order this at best buy ! Best deals ever and as a total tech member you get an automatic 2 year warranty coverage! This product is so awesome and I highly recommended this to my familiy , relatives and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones to listen with and give as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpectedly good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright its good if you want on ears. You can hear outside sounds so if you want that. Its also wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, SimonT! The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony -Craig Sony_US

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Just wished they paired on my iPhone, only works on android

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, music quality was okay, but not very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great. Great sound and well priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaB,

      Fantastic! We are so happy to know that you are satisfied with the incredible sound quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality Headphones at a Bargain Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH520 Wireless Headphone with Microphone offer tremendous sound at a bargain price. These are well built, light weight , comfortable headphones. Classified as "On-Ear", they fit comfortably against your ears with gentle ear cushions. They weigh a feather weight 5.185 Ounces! Sony encourages use of its companion app, and you definitely want to do this. There is a graphic equalizer built into the app for tweaking the sound that best suits your preference. The most amazing feature of the app is: "Clear Bass". It is absolutely unbelievable!! Clear Bass cranks up the bass, maximizing the capabilities of the 30mm drivers, while keeping distortion low. I have never heard headphones that "Rock" like these for anywhere near their bargain price! I would never have believed the bass had I not heard them for myself. Also included on the app is the ability to analyze ear shape to maximize the sound profile. The integrated Bluetooth Specification Version 5.2 is solid to about 33 feet (10 meters) & connects effortlessly. The battery is estimated to hold a charge up to 50 hours when using as simply active headphones; deduct 10 hours when used for continuous communication. CONCLUSION: Without question, these Sony WH-CH520 headphones offer the best sound & build quality for the buck. They are a phenomenal bargain & I highly recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gadgetguy11,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional sound quality, reasonable price, well-built & lightweight design, long-lasting battery life, intuitive Sony | Headphones Connect app, reliable & stable connectivity, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the items I purchased have been excellent. Great quality of products and efficient delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phone Frequency Response very good also range of bass, mids is very best . wider frequency response means the headphones can produce more sounds. Impedance: Lower-impedance headphones require less power to deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sony headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones I wear them when I’m working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, TracyF! We're glad that you are enjoying the amazing sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Budget Ballers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones aren’t “mind blowing” but they are impressive for their price point. They are lightweight, comfortable and battery life is excellent. Sound quality is very good, I’ve enjoyed using them to listen to podcasts and watch YouTube videos. Voices come through really clean and clear even with background music playing in the video. I watched a whole movie on Netflix and my iPad with these on and my ears never got tired. (A problem I typically have with on ear headphones.) For music, these headphones are pretty decent. Bass and lows are deep without drowning out highs and mids. They don’t bash on your skull, but you can definitely hear the bass in most songs with these. Build quality is good. They feel very sturdy even tho they are lightweight. The buttons are all tactile and the cushion pads are comfortable. They do have a pretty neat feature called “360 reality audio” if you’re willing to pay for the services required. But it seems to be locked to apps that require subscriptions. Tidal, Amazon music, artist connection, nugs.net, peer tracks. I don’t personally use any of those services so I wasn’t really able to test the function. It seems cool from the “demo” that the app let me listen to for the feature but I don’t plan on subbing to any of those services, so keep in mind that if you want to use the 360 audio feature, you’ll need to be a subscriber for a compatible app. That would probably be my only complaint about these headphones. I understand that it’s a feature that the apps provide, so it’s not entirely Sony’s fault. Another thing to note is that they do not have active noise cancelling but it’s forgivable at this budget. I would recommend these headphones if you want a good set of affordable headphones. Or if you already happen to be a subscriber of a 360 audio compatible app. It’s nice to see Sony put out a good sounding and reliable set of affordable headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ponskippa, Thank you for taking the time to review the WH-CH520 Wireless Headphones. You can enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    My purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase.It was certainly a great experience walking around the store browsing through the many many great items which you guys have to choose from.It’s always a great experience.I look forward to my next shopping date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StevenCob,
      Great! We're happy that you found the right headphone after checking all the great items. Good decision in getting our Sony - WH-CH520 Wireless Headphone with Microphone over other brands. You will definitely enjoy it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones for the value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the value I’ve been using this headphones for over three months and they are totally worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Robert,

      Thanks for commenting! We are truly happy to know your satisfaction with the amazing performance of your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    It was good when it lasted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t understand why the headphones stopped working on the right side, just a waste of money.

    No, I would not recommend this to a friend