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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quietness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love that it blocks out outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fix nice on the head good sound and great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TEXASBOY,

      We are really happy to hear that your WH-CH520 headphones are providing such a comfortable fit and high-quality sound. It is fantastic to know that you are finding so much value in their performance and design! We hope they continue to bring you many hours of great listening.

      Thank you for choosing Sony for your audio needs.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the battery lasts long!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonR,

      We’re thrilled you're enjoying the great sound and massive 50-hour battery life of the WH-CH520!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. The quality is superb and love the color. I will be purchasing another pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VershellC, thanks for sharing your great experience with the Sony - WH-CH520! We're honored to hear you're loving the stunning sound quality and beautiful color of your new headphones. Your support means the world to us. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A budget beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchase these headphones and I must say I really like them. They are loaded with features and they have great battery life. What's not to like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standby battery life, great for music and chats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriH, we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and affordable. Good purchase and would recommend. Use at gym and while walking!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headphones for my daughter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has gone through multiple pairs of headphones. This pair is her favorite and most durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlueOx,

      That's fantastic to hear, whch520! We're thrilled your daughter's Sony headphones are her favorite and proving so durable. It makes us incredibly proud when our designs for sound and tough construction truly deliver for our customers. Thanks for sharing your positive feedback!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was simple, and the bass sounded great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gutsu,

      Thanks for the excellent review! We're delighted to hear you're the WH-CH520 headphones' great bass and the connection went smoothly.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 4 out of 5 stars

    Nephew’s headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphone’s for the price are great. I bought them for my nephew and he has not put them down. So even though they are not to my standards, they served their purpose so therefore it’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dame!
      It brings us great satisfaction to hear that your nephew is getting so much use out of his new gift. We’re glad they were the right choice for him and that they’ve been a hit!

      The WH-CH520 features a massive 50-hour battery life, so he can listen for days without needing a charge.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth Headphones for Fire Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for blue tooth connection to firestick. Easy wireless connection. One button touch to disconnect or connect. Sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound quality, seem very durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH, Thank you for this amazing review of your WH-CH520 headphones. We're glad you love the exceptional sound quality and durable design of the unit. Our WH-CH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price tag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price I works say. Good for everyday use. 3.5 stars. Good deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IradiD,

      Thank you for considering Sony products.

      It brings us great joy to hear that you are enjoying your WH-CH520 headphones for your everyday activities and that you feel you secured a good deal. We truly value your feedback on the quality and value of this model. Our goal is to provide a five-star experience for every listener, so if there is anything specific we can do to improve your time with the product or if you encounter any issues, please reach out to us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. We would love the opportunity to help you get the most out of your audio.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, sound quality is good. Good life battery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, easy on the ears. Just as expected and more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCinPA,

      Fantastic! We are extremely pleased to know your satisfaction with the amazing sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wear with ease

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Sound quality is clear. Priced well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rachel, Awesome! We are so glad to hear that you are happy with your purchase! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall using experienced looks speech voice very clear and good for meetings .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and fits well. Do wish they were a little bigger and had more bass, but can adjust both as needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaL, thank you for your positive feedback on the WH-CH520 headphones! We're delighted to hear that you find them comfortable and enjoy the sound quality.

      Thank you for sharing your concerns about size and bass. While we cannot alter the physical dimensions of our products, we truly value your feedback and will consider it for future designs. In the meantime, you can personalize and enhance your audio experience using the Sony | Headphones Connect app. This app enables you to customize your sound profile, including bass levels, switch between different sound quality modes, prioritize sound quality or connection stability, and adjust EQ settings to suit your preferences.

      If you have any further questions or need assistance with these settings, please feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Starter headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headphones if you're thinking about switching over from earbuds. I use them everyday for casual use and I find they don't really start hurting my ears up until the 5-6 hour mark. Battery life is phenomenal and I've never had to stress about it being low battery ever. I'd definitely recommend getting it when it's on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krant, Thank you for the awesome review! We're very pleased to hear that you use these headphones everyday for casual use, and good to know you like the comfortable fit, long battery life, and overall performance of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. Best headphones I ever had. Can be a bit uncomfortable with multiple earrings however they are very good and loud. The sound quality is amazing and the sound does not bleed through at all. Very good for the price!

    I would recommend this to a friend