Customer Ratings & Reviews
- Model:
- WHCH520/C
- SKU:
- 6594424
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Gym Workouts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, easy controls, fast charge one thing less to worry about on the way to the Gym
I would recommend this to a friend Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought for my 10 year old. They fit just fine and are not heavy.
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. I was amazed at how well they worked! They are light, and they sound great. They are also fairly compact. Knocking one star off because the keys on the side are too small and Bluetooth pairing was bit of a challenge. Once I got it going through, I was super pleased. I would definitely buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vaarta, Thank you for the positive review! We're so glad you like the lightweight and compact design, great sound quality, and overall features of the Sony WHCH520. At Sony, we are always looking to improve our product quality and features. We have noted your input about the size of the buttons and pairing procedure and will be sure to forward this feedback to the appropriate department.
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Good headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! For the price I got in sale , can’t beat it! Although I wish they could go higher as far as volume
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GenevieveL,
Thank you for your positive feedback regarding the WHCH520 headphones, it's great to hear you love them, especially for the sale price! To enhance your listening experience, we offer options such as the equalizer, high-quality Bluetooth settings, and audio upscaling through the Digital Sound Enhancement Engine (DSEE). Within the “Sony | Headphones Connect” app, go to [Sound] to access and adjust these features.
Here’s the link so you can easily follow the steps: https://www.sony.co.uk/electronics/get-started-with-your-wh-ch520
Thank you for choosing Sony!
Best regards,
-Fred
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as per the brand sony its not as good as i think. but obviously quality is good sound is like ch500 not enough bass and for me is not comfortable
I would recommend this to a friendSony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and reasonable price point I wish it was compatible with my ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyT!
Thank you for your feedback on the Sony WH-CH520 headphones. We are pleased to learn that you find them reliable and reasonably priced.
Regarding compatibility with the PlayStation 5, the PS5 does not support Bluetooth audio connections due to potential latency and bandwidth issues. Therefore, the WH-CH520 cannot be directly connected to the PS5.
For an optimal gaming experience with the PS5, we recommend our INZONE series headsets, such as the INZONE H9, INZONE H7 or INZONE H3. These headsets are specifically designed for gaming and offer seamless compatibility with the PS5.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
Great value headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value headphones. I use this when I go for a walk to listen to music and I use them in teams at work works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardA,
Thanks so much for the feedback! It is fantastic to know that your WH-CH520 headphones are working out so well for you, whether you're out for a stroll or busy on a work call. We love hearing how they fit right into your daily routine.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
THIS IS THE BEST HEADPHONES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphone I ever had. Sadly I has to return it because someone broke it by accident. Being someone who plays basketball daily, this is the best option you could pick
I would recommend this to a friend Sony wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones to use at the gym. Most of the options I looked at were over $200 and then best buy had Sony wireless headphones for $60 I read the great reviews and was able to use rewards to purchase the item. Thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMF3,
That's amazing! You've made a great choice! We are extremely pleased to know that it perfectly suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, easy to carry around and awesome sound
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of setup and good sound quality.Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManiS,
Thanks for commenting! We are so happy to know your satisfaction with the incredible sound quality, ease of setup, and very comfortable fit design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves them. Great quality and loud. Blocks out outside noise. Perfect Gift, Great value!
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kind of like the product. It is a good purchase for this price.
I would recommend this to a friendOut door use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fine. They are a bit difficult to control. Tabs are small. Tiny indicator that cannot be seen in the sun. I use them on my utv on the ranch and on the tractor. I wish that replacement ear pads were available. All in all they work fine for the use that I bought them for
I would recommend this to a friend- Pros mentioned:Sound quality
Uncomfortable and fits weird
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scooter,
We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Sound quality
sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset and great audio sound and clearity
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and are very comfortable. Great buy!!
I would recommend this to a friend Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way they fit better than any other headphones I've tried, but they fell apart after a few months. Not because I was rough, I picked them up and it fell apart in my hands. Also had issues with connecting to my devices. I could connect to my phone but nothing else.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Clear sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound proof I feel like I’m at a concert the sound comes with great bass and clear
I would recommend this to a friend Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight good to use at the gym or any activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdithC, thank you for your thoughtful review of the WH-CH520 headphones! We're thrilled to hear that you find them lightweight and suitable for gym activities and other usage.
The WH-CH520 is designed for comfort and portability, making it an excellent choice for those on the go. Its lightweight build enhances wearability during exercise, and its sound quality ensures that you can enjoy your favorite tracks while staying active. If you have any other feedback or questions about specific features, feel free to share!
Thank you once again for sharing your experience and for choosing us!
Gus