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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2416 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,416 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic product with decent sound and serviceable battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset and works seamlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is used so I can create read aloud stories to my great grandchildren.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nettie,

      We love hearing this! It is wonderful to know our WH-CH520 headphones are helping you capture and create those cherished read-aloud stories for your great-grandchildren.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Long charge. Loud.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bought for my kids,they love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing and good quality you can hear welland have a good volume you should buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dman,

      Awesome! We're glad that you are enjoying the sound quality of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. Product surpass performance expectations. Recommendations to other customers is an A+.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY WH-CH520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE SOUNDS IS INCREIBLE AND EASY TO USE. I LOVE THIS HEADPHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WHCH520 headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Delivery was fast, and the product was just as I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josei,

      Thank you for your review! We're so glad to hear you're enjoying your new WH-CH520 headphones are hitting the mark for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with these headphones. They work great and are reasonably priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Awesome! We are extremely pleased to know that you are very happy with the amazing performance of the WH-CH520. We also thrilled to hear your feedback with the reasonable price of these headphones. With the WH-CH520, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very cheap and works really well. The sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones to listen with and give as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphones - quality and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order this at best buy ! Best deals ever and as a total tech member you get an automatic 2 year warranty coverage! This product is so awesome and I highly recommended this to my familiy , relatives and friends!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpectedly good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright its good if you want on ears. You can hear outside sounds so if you want that. Its also wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, SimonT! The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great. Great sound and well priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaB,

      Fantastic! We are so happy to know that you are satisfied with the incredible sound quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, music quality was okay, but not very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phone Frequency Response very good also range of bass, mids is very best . wider frequency response means the headphones can produce more sounds. Impedance: Lower-impedance headphones require less power to deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Just wished they paired on my iPhone, only works on android

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sony headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones I wear them when I’m working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, TracyF! We're glad that you are enjoying the amazing sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    My purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase.It was certainly a great experience walking around the store browsing through the many many great items which you guys have to choose from.It’s always a great experience.I look forward to my next shopping date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StevenCob,
      Great! We're happy that you found the right headphone after checking all the great items. Good decision in getting our Sony - WH-CH520 Wireless Headphone with Microphone over other brands. You will definitely enjoy it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the items I purchased have been excellent. Great quality of products and efficient delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s the best money i invested in a while my daughter also love them too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraL,

      That's fabulous! We are so happy to know that you love your new WH-CH520! We are also delighted to hear that your daughter loves it too. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Romeo Sony_US