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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,373 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the sony headphone, i us them atleast 1.5 hours to the gym and the power holds up for couple weeks. Its been 2 month since the last time i charge them and they are still at 70%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless headphones very pleased with them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We’re thrilled to hear that you’re pleased with your new headphones! We appreciate the positive feedback on your experience. Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of this and the kids liek them. I may get one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineO,

      We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!

      There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good!! ......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BEST buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my people that workout, you know when you’re airpods fall out during a max-session day? Well these are your solution. While they may not fall off, you can also go your whole gym session without hearing anyone talk or drop weights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rab09876,

      Fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my android i have been recommending them to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JavierG!

      We are so happy to hear that your WH-CH520 headphones are working great with your Android device! It is incredibly rewarding to know that you’ve been recommending them to your friends and family—there is no higher compliment than that.

      We’re thrilled to have you as a part of the Sony community and appreciate you spreading the word. Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    SONY HEADPHONES/COMFORTABLE AND GREAT SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Comfortable and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my kid. I needed new headphones for my kids to take on vacation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryH!
      Thanks for the review about the WH-CH520! We appreciate you choosing us to help keep your kids entertained on your travels.
      It brings us great satisfaction to hear that these worked out so well for your vacation.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my kid. I needed new headphones for my kids to take on vacation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones but my only gripe is that the volume on these headphones are relatively low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reliable inexpensive headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and excellent quality! The sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color the sound the size. Perfect for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not comfortable with glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not uncomfortable with glasses but very good sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s does it’s job and sounds okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite Sony headphone. It does its job but unless you live alone or don’t use public anything I was missing that noise cancellation

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lisa,

      Thank you for choosing Sony!

      We’re honored to hear your feedback on the WH-CH520 headphones and apologize for the inconvenience caused by the lack of noise cancellation. We appreciate your insights on how this affects your experience in various settings. Please be assured that we will forward your comments to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works amazing my daughter loves it I got for her Christmas gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyJ,

      We are excited to hear that your daughter loves her new Christmas gift! It is wonderful to know that she is enjoying the high-quality sound and the impressive battery life of up to 50 hours, which ensures she can listen to her favorite music for days on end without needing a charge. We are also glad she can take advantage of the Digital Sound Enhancement Engine (DSEE™), which restores the detail in her music for a more authentic listening experience.

      Thank you for making Sony part of your holiday celebrations.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Like that they fit perfectly over my hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound and quality for the price. Overall Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the price with a nice bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.

      If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.

      Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Liked them so much had to go back and get another!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and ended up going back and getting another one for my other daughter about a year later. They work very well. The charge lasts a very long time. Both of my daughters are very happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aquasocks182,

      That's amazing! You've made a great choice! We are truly grateful to know that your daughters are very happy with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo sony-global

  • Rated 5 out of 5 stars

    Good Value, Easy to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to all devices. Good value for money

    I would recommend this to a friend