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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the expensive pair I bought for a Xmas gift can’t beleive it. Wish I knew I would have bought 2 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good flr the Sale Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awe awesome by all it was himself and so I tried some of the JBL a few times over the ear and my last headphones were beats that went in your ears and they didn’t seem loud enough and these were just perfect. I can’t hear a thing outside of them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonWLosAngeles, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my kid. I haven’t heard any complaints yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is extremely happy with these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      We are truly heartened to learn that your mom is extremely happy with her new headphones!

      It is always wonderful to hear when our products bring joy to our customers and their families. We designed the WH-CH520 to be lightweight and comfortable for long-term wear, with a battery life that keeps the music going for up to 50 hours, making it a great choice for daily enjoyment. We are so glad she is loving her gift!

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Bought a pair for my wife too. Gotta love Sony

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony headphone for cheap price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very quality well built. The sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones for the price. My daughter loves them to use with her iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest daughter really loves it. Perfect Christmas gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertM!
      Thanks for sharing the review!
      It brings us great joy to hear that your daughter is loving her new headset! We’re so glad it made for a perfect Christmas gift.

      The WH-CH520 is designed for comfort with a lightweight build and soft earpads, making it great for long listening sessions. It features a massive 50-hour battery life and a quick-charge function, so she won't have to worry about the music stopping.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good price, was a excellent purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryH,

      It’s rewarding to hear that you are so happy with your purchase! We are glad that you found the perfect balance of quality and value with these headphones, and it is wonderful to know that they have proven to be such an excellent addition to your daily routine. Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are a much cheaper price compared to the beats. Sound just as good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for long drives

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for those long drive trips, sounds good, cancels out most noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. However power and volume buttons are very small and inconveniently located

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Mine!

      It’s great to know your WH-CH520 headphones are performing well. We appreciate your comments about the button layout and size; we’re always looking for ways to make our products more user-friendly, and your feedback helps us do just that.

      Enjoy the music and thank you for being a Sony customer!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony- Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EQ Custom feature on the Sony | Headphones Connect App tailors sound to your personal preference. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AviLala, Great! We're glad that you like the Equalizer on the headphones Connect app. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I recommended these to all my family and friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaW!

      We are so happy to hear that you love your WH-CH520 headphones! There is no higher compliment than knowing you've recommended them to your family and friends—thank you so much for your support and for spreading the word.

      We hope you and your loved ones continue to enjoy the music! Welcome to the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Sounds great and very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and pairs easy with my phone. I would definitely recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and niece. Right out of the box quality is what you would expect from SONY. The sound is amazing, the app allow them to customize to their preferences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisC, thanks for choosing and purchasing our product. Hope your daughter is enjoying her new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good, battery life last more than 5 hours for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always an awesome buy! Awesome quality! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted some wireless headphones for watching tv. These have been great! Easy to pair with my Samsung tv. Battery life seems great.

    I would recommend this to a friend