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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,373 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass and battery back up but only single color option is usually available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for School

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring these pair of headphones to school everyday so I can listen to music. The battery lasts a while and is easy to pair. In my opinion this is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised how well these worked for me! I use these for the gym and the battery last very long! Obviously not the highest sound quality but great for what you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioW,

      That's fantastic! We are extremely pleased to know your satisfaction with the long-lasting battery life and superb performance of the WH-CH520 of its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones for $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for $40. The sound quality is good and I tge volume is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. They arrived in good condition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User309078,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple headphones. Sounds great. Not noise canceling but turn them high enough and yoou wont hear anything else anyways

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price! I love Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones because the why cancel out the noise. Perfect for studying. The only thing I wish is that we’re foldable do they can fit easier in my backpack!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaisyM, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase these for my wife as a replacement for her broken ones. She has not used them yet but they look very nice and had good reviews on Best Buy and Youtube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RevMassey, Congratulations on your new Sony WHCH520! We're thrilled to hear you were able to get them as replacement for your wife. Even though she hasn't used them yet, the fact that they look very nice is definitely a promising start. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the bass of the songs, how easy it was to step up and how good the quality of the headphones are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid head phones can’t complain at all great sound great mic better than my gaming headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for reasonable amount. Inbuilt Mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wish it came with a case but they are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift choice for a nice budget in my opinion!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, Jose!

      We’re happy to hear that the WH-CH520 headphones made for a perfect gift! We definitely agree that they offer a lot of value, especially with that incredible battery life and high-quality sound on a budget.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good pair of headphones at a good price. I would with the exception of an implemented headphone jack, i would highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieW,

      Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    SONYHEADPHONES

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves to tune us out with these! Great color also!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHOWARD,
      Thank you for sharing your feedback on the WH-CH520 headphones.
      We are excited to hear that your child loves them and that you appreciate the great color options!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, clear for taking calls as they we purchased for a back up pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap (price) pair of wireless headphones to wear in the gym. I actually have the upgraded headphones in this that can handle phone calls. These fit the bill and are worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Works fine for me. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kidd love then

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteat headphones, my kids enjoy them very much. The sound is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made plans to travel over the summer and bought these for all the plane rides. Work as they should and sound good. Need to download app to connect, would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Fantastic! We are so happy to know your satisfaction with the incredible sound quality and superb performance of the WHCH520. As for the Bluetooth connection, these headphones can also be paired to a Bluetooth device without the Sony | Headphones Connect app. For details, please refer to the link below:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US