Customer Ratings & Reviews
- Model:
- WHCH520/P
- SKU:
- 6620469
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
My Sony 3720 headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. I would recommend people to buy them.
I would recommend this to a friendGood for workouts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these to work out every morning and I've never had a bad experience with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cheryl, we're glad you are enjoying our product! The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! ~Earl
Very good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on a budget , this is perfect . Honestly it worth the money you spend
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, ChukwuemekaO! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig
Verify buyer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wonderful customer service verify buyer
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I great is great and aswesome I like it is great great I
I would recommend this to a friend- Pros mentioned:Sound quality
just ok for under 40$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but too small for my ears. need to return this.
No, I would not recommend this to a friend Sucky headphones, no display options, bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly sony did us all dirty with this. For the brand and price id expect more than it feeling like a pair of gas station headphones. Not to mention there’s no displays in store. Imagine my shock and disappointment at this pickup order.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user944395,
Thanks for taking the time to share your thoughts with us. We're really sorry to hear that the WH-CH520 headphones didn't live up to what you expected.
Your experience matters to us and we truly appreciate you letting us know where we can do better.
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed as expected. The Sony WH-Ch520 headphones are a good value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill,
That's good to hear! We're very happy to hear that you are pleased with the performance of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy! - Marco
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I will change for other model of Sony
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with them. They work great. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAbril, We're happy to hear this feedback! Good to know that it works great. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. We appreciate the recommendation and thanks for choosing Sony! -Sam
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t automatically connect the call when the phone is answered and the sound could be a little louder
I would recommend this to a friendLoved
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I use it when I go on a trip and I don't want to bother others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LourdesYDavila, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and overall features of your WH-CH520 headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product, excelent, nice, this is a gift for my daughter she love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyrnaC,
That's fantastic! You've made a great choice! We are extremely pleased to know that your daughter loves her new WH-CH520. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great pick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whelp I’m really happy that I purchase these for my 7th grader
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharleszettaW, Amazing! We're very delighted to hear your purchase went well and you are enjoying the excellent sound quality of the WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headphones but they stopped charging after 6 months of light use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NataP,
We're truly sorry to hear that your headphones are not charging. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
1. Try different charging cables and adapters, just in case it’s a cable issue.
2. Make sure the charging port on your headphones is clean and free from dust or lint.
3. Plug your headphones into a different USB port or wall outlet to rule out power source problems.
4. Try to perform a reset on the headphones. Connect the headset to an AC outlet and then press the (volume +) button and the (volume –) button simultaneously. The headset will be reset.
Find detailed instructions here: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783324.html
If none of that works, our support team is here for you. Just reach out and they’ll take care of it. You can locate the information on the following link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783324.html
Thanks for considering Sony and for letting us know about this issue.
Sincerely,
Estefany
good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son likes them.........................................
I would recommend this to a friendIt has probket with the connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked with me well in the beginning and then i struggled to connect it with my phone a problem happend
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very good morning great price for headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lokey, Awesome! We're glad that you are enjoying your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. I use them every day for work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewF,
Thank you for the purchase! We're glad to hear that you like the headphones for your work. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
Prefer beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok but I do like the beats sound better these are of course cheaper but I prefer beats
No, I would not recommend this to a friend