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Customer Ratings & Reviews

$49.99
Save $18.01
Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2285 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,285 reviews
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love wearing the headphones during workout at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraB,
      Awesome! We're glad to hear you love wearing your new headphones while working out. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good, my only issue is that the earmuffs don’t fit fully over my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good great good good good good good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble connecting it to multiple sources my iPhone and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I use them for work every day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BelmaM, Awesome! We are glad to hear to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones rock !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, just what I needed for work and leisure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharmaineB,

      That's awesome! You've made a great choice! We are so happy to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ them. Good for work and leisure use. Rocks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieF, Amazing! We're very happy to hear that you're enjoying your new Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of this headphone is bad, even when you increase the volume to the highest it could be

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Small and light. Shipping was fast too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shellie, Perfect! We're vey pleased to hear you like the compact and lightweight design of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good bang for buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best noise canceling but the sound quality is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerR,

      Thanks for commenting. We are happy to know that you are satisfied with the exceptional sound quality and reasonable price of the WH-CH520 Wireless Headphones. We greatly appreciate your input with the noise canceling and we are sorry if these headphones don't have this feature.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Worth for the Price!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity for music and calls is extermely good. But i wish the headphones caps should be made more comfortable. For long hours of use the headphones caps material creates discomfort to use. One can buy these if the usage is minimal like for one or one and half hour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product....!!!!!!!!!! I love it...!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Macbook,
      Thank you so much for such a great review! We're really glad you love your new headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked as average. Not the best quality out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thanks for commenting. We greatly appreciate your input with the quality of the WH-CH520. If you haven't yet, to ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones get a little uncomfortable after a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Afordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bougth it for my 11 yo dougther she has been using them non stop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeopoldoM,

      That's fantastic! We are truly delighted to know that your daughter is having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.

      Thank you very much for your purchase and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Realistic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average at best. But you are getting what you payed for

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with these headphones. Just what I wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect, Packerfan762! we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Rated 1 out of 5 stars

    Head sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t good there’s no base and the volume is very well compared to other products I have used.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DenisM,
      Thank you for sharing your feedback on the WH-CH520 headphones. We apologize for any inconvenience you've experienced with the sound quality and volume levels.

      To enhance your listening experience, we recommend the following steps:

      -Use the Sony | Sound Connect app to switch the Bluetooth connection to "Priority on sound quality." This setting prioritizes audio quality over connection stability.

      -Ensure that both your headphones and the connected device have appropriate volume levels.

      You may also find these troubleshooting resources helpful:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

      Should any problems persist, consult Sony support contact below.
      https://www.sony.net/support-contact

      Thanks for considering Sony and letting us know about these issues.
      Sincerely,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke of the the hinge literally has not even been a year. They have good battery life.

    No, I would not recommend this to a friend