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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,399 reviews
  • Rated 5 out of 5 stars

    Great headphones for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to wear while working out they are amazing! They stay on my head and the volume is great at blocking out the loudness of the gym. 10/10 definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was expecting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them for a month & only charged them once. They’re great headphones for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall high quality headphones. The customization of audio balancing once you download the app makes the experience better. The only thing that holds them back is not being able to charge them while in use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user533775,
      Thank you for your feedback. We're truly happy that you are pleased with the over-all quality of your new Sony WHCH520 Headphone. This review will help us improve our future products. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog was frightened of the fireworks on tv as well as outside. I was able to wear my Sony earphones and watch Macy’s July 4th Fireworks while holding her in my lap with her thunder jacket on. She actually slept through it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user888923, Awesome! We are so glad to hear that you are happy with your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what i wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for - good quality headphones at a reasonable price. Sound is good. Easy set up. My husband liked them, too, and got a pair for himself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good!! Too bad they were small for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these a lot at first. The sound quality is really good! The only thing was the ear padding was too small for me. I would wear them for hours at the gym and they would start to hurt. Other than that, super good! Especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones for the price. My 10 year old really loves them . He never leaves home without the they have great sound quality so much so that bought myself a pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, DeonW! We're glad that you son loves them. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is high quality and noise canceling. The product really helps if you work in a call center profession.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are such a great purchase-- affordable and stylish. I use it every day and it fits with all different types of hairstyles

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this only once so far. The experience has been good. Sound is very clear,set up is quite simple. I recommend this product. Sony has lived up to its reputation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pamm,

      That's awesome! You've made a great choice! We are so happy to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality, good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. They do hurt my ears after a little while (45 minutes to an hour) but I mainly purchased to wear when doing chores around the house, so that's not a big deal to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    N/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones to use phone. I absolutely love them. i say for the money it was a great value. The clarity, volume, and base are just what i wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves them. He won’t take them off. It’s a win win for the both of us. He says they stay charged for days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son wont take them off!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphone. He wears them all the time. They connect well to his iPhone. The sound quality is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift and the recipient has loved these, loved the features and the battery life. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphone ever yeehaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones is the best in class but I love it better buy this headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best purchase I bought. Their comfortable on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price! We've been using it in our practice so patients can have a good experience. Sounds neat!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user941105,

      Fabulous! You've certainly made a great choice! We are truly delighted to know your satisfaction with the reasonable price and amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have good sound quality. Would prefer mic input play through headphone speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and simple to set up, I unfortunately couldn't seem to get the multipoint connection to work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user410930, we're glad you like the ease of setup and comfort of our product! We're sorry to hear that you have an issue with the multipoint of your SONY unit. Please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000784093.html?search=multipoint

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US