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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,371 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you for sharing this lovely feedback about the WH-CH520 headphones.
      It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable for the right price!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very affordable, bought as a Christmas gift for my daughters and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MeaganD!

      We are so glad to hear your daughters love their Christmas gifts! It’s great to know the WH-CH520 is hitting the mark for them with great sound and affordability. With up to 50 hours of battery life, they should be perfect for all their favorite music and videos.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing lasts forever and sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good for the price. I love using them at the gym! Me and my girlfriend both got a pair and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and stylish budget headphones with noise cancellation and battery life that lasts decent for this price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Bought them to replace a lost/stolen pair. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User737611,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones deliver excellent sound and have become a favorite for your daughter. Knowing they continue to bring enjoyment means a lot to us.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second pair of headphones. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisbetG!
      Thank you for your feedback! We are really happy to hear that you’re enjoying your WH-CH520 headphones.

      Thanks for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best choice ever !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, I am glad I made this purchase Sony always provides great quality . Light weight , clear sound it’s a great tool for your workout, a quick run , wireless makes it a Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use. Really good battery life. They aren't quite as snug as I would like. And the instructions lead you to believe you have to get an app to connect to bluetooth, but that does not seem to be true for all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the money sound great and very comfortable on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Juat what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this! Great sound and lightweight. I needed something for watching TV so I dont wake my family i really enjoy the sound and feel of these. Since they are lightweight I feel very comfortable with the. On my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Fantastic! You've made a great choice! We are thrilled to know that it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very comfortable fit design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter uses them daily, no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorenzoV,

      We are truly heartened to learn that your daughter is enjoying her WH-CH520 headphones every single day! Providing a reliable, high-quality listening experience for daily use is exactly what we aimed for with this model.

      One of the reasons these are perfect for daily use is the incredible battery life of up to 50 hours. This ensures she can go through her entire week of school, hobbies, or relaxation without constantly needing to reach for a charging cable. Furthermore, the lightweight build and soft earpads make them comfortable for those long-duration sessions, while the Digital Sound Enhancement Engine (DSEE™) ensures that the music she loves sounds closer to the original recording quality.

      Thank you for trusting Sony to provide a great audio experience for your daughter.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. Still have this. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, AbdulF!

      We’re glad to hear that you find your WH-CH520 so comfortable and that you're still enjoying them. It's great to know they are delivering a quality experience for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Simple design, and inexpensive, but work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are nothing fancy, and reasonably priced, but work great! As soon as I put them on in front of my laptop, they linked up immediately without me having togo through any complicated process like my last headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user458199!

      We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!

      We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.

      Thank you again for your strong overall recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones best quality great bass and immersive sound, don’t work with PlayStation portal, if Sony would implement a Bluetooth adaptation to the portal would be the goat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CLPar,

      Thank you for choosing Sony!

      We're elated to hear that you're enjoying the quality, bass, and immersive sound of your WH-CH520 headphones! We also appreciate you sharing your feedback about PlayStation Portal compatibility; we'll certainly pass that along to our team. Thank you!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality is good , I have used for about 3 months. It works greatly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 520 great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the sony 500. This 520 noise canceling is awsome and the sound quality is crisp, the fit also seems to be more snug which is a plus for when I'm using it while I'm doing activities that require bending.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gologic, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using them for a weeks but i love the quality of sound, and battery life.

    I would recommend this to a friend