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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,371 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for grandson and comfortable too Price seemed fair and no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TMac,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones have been a comfortable and fitting choice for your grandson. We also appreciate your positive remarks about the pricing and smooth experience. Your trust in our products is truly valued.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Inexpensive but sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has been excellent thus far. I love the sound quality and the ease of connectivity and use. Seems like bang for every buck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Satisfactory Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is acceptable from these, but still not as good as similarly priced wired headphones. Would have been nice to have a 3.5mm jack as an option. Charging speeds are good . BT connection to phone and laptop work very well and better than expected. Buttons could use a little more texture better identify the desired function, Overall comfortable to wear, but have not used these in warmer weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone is great quality for the cost. The only issue I had was it did not fold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PetalV!

      We are happy to hear that you find the WH-CH520 headphones to be great quality for the cost! Providing excellent value is a key goal for us.

      We certainly understand your point regarding the lack of a folding design. To keep this model lightweight and accessible, we opted for a more traditional swivel design over a full fold-up mechanism. We appreciate you sharing your experience, as customer input like yours helps inform future product development.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone set w/Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Purchased a Blue Tooth adapter for my computer. Easy set up. Now use them with my home stereo. Good tonal quality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeah, We are happy that your Sony headphones work well with your home stereo and computer. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My som loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Durable. Light weight. My son loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nikki11,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones impressed you with their great sound, durability, and lightweight design. Knowing your son loved them truly brightens our day and inspires us to continue delivering quality products that bring joy to families.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Classic Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Sony has yet failed me. Sometimes over price but for this headphone is pretty good if you just want a basic essetial for traveling or office. Only budget about is not a lot of bass. But cant beat the price if you looking for a budget headphone its this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cuber, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Works with all my gadgets, love to take them when I'm traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnG,

      Thank you for choosing Sony!

      We're excited to hear that you love your WHCH520 headphones and that they work seamlessly with all your gadgets. It’s great to know they’re your favorite travel companion, making your journeys more enjoyable. We appreciate your support and hope they continue to enhance your experiences wherever you go.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, good value would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Awesome noise cancelation. Overall good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ErikaV!

      We are so glad you are enjoying the sound quality and noise isolation on your new headphones. It’s great to hear they were a good buy for you!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best light weight travel headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Definitely a must budget type headphone that’s light weight and durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yumi!
      We really appreciate you taking the time to share your feedback and review with us.
      It brings us great joy to hear that the WH-CH520 headphones were such a hit, not just for you, but as a gift as well!

      We designed the WH-CH520s to be a fantastic everyday audio companion. Beyond the comfortable, feather-light build, you'll find they pack a punch with great sound quality, up to 50 hours of battery life for those long listening sessions, and even come with Multipoint Connection, so you can seamlessly switch between two different devices.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, good price, and color is perfect for my daughters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortclown,

      We are really happy to hear that the WH-CH520 headphones have been such a success for your daughters.

      It is fantastic that both the sound quality and the price point hit the mark for you. We also take great pride in our design aesthetics, so knowing that the color was a perfect match for them is wonderful to hear. With their impressive 50-hour battery life, we hope these headphones provide your daughters with many hours of uninterrupted music and fun.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Mr Generaux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and last forever on a single charge. I use them at the gym and they are exactly what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TFox,

      We are happy to hear that the WH-CH520 is exactly what you needed! It’s great to know you’re making the most of that long-lasting battery life at the gym.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to pair with phone. Great price and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter in law for Christmas and she was elated. The were at a good price and were delivered in time. Only issue that I had with this ordered was that they told me they would be delivered in two days and we did not receive them for 5 days and came out of California instead of Utah where they were suppose to come from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaM!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that your daughter in law was elated with her gift and that the delivery was timely.

      The WH-CH520 headphones offer up to 50 hours of battery life, ensuring extended listening sessions without frequent recharging. They feature Bluetooth 5.2 for a stable wireless connection and support multipoint connectivity, allowing simultaneous connection to two devices.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She says they work great and they keep a long charge. She also said even though they are not noise canceling they block a lot of sound. Great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariM, Thank you for giving the product a perfect rating! We're so glad that you daughter is enjoying the superb sound quality, amazing battery life and great isolation of the headphones. It sounds like we hit the mark with the WHCH520. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They have excellent sound and quality. You need an app to use them, but it is super easy to navigate. I would definitely recommend these headphones.

    I would recommend this to a friend