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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,371 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headswt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset-can hear thru them wonderfully. Would definitely recomment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahH,

      We are so glad to hear you would recommend the WH-CH520! It is wonderful to know that you are enjoying the sound quality and finding them to be a great fit for your needs.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and clarity are great. Hook up really easy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty good for my kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty good. My 11 year old goes through headphones like pop cans but these have lasted for about 6 mos now stil working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI james,

      That's excellent durability feedback! We're glad the headphones have stood up to the test and are still working great after six months, especially with frequent use. We appreciate you sharing your experience!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Good sound quality and Bluetooth connection!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and takes them everywhere, very durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndriaC!
      Thank you for sharing your experience with the Sony WH-CH520 headphones. We are thrilled to hear that your son loves them and finds them durable for everyday use.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Connect easy to a Google phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them. She uses them everyday. Connects to her phone easy and she says they are comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShyB!
      Thank you for sharing your experience with the WH-CH520 headphones.
      It brings us great joy to hear that your daughter loves them and is using them every single day.

      These headphones are built for just this kind of daily enjoyment. They boast an all-day battery life (up to 50 hours!) and include multipoint connection, which allows her to quickly switch between her phone and another device, like a tablet or laptop.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the low price. These headphones are great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemi!
      Thanks so much for leaving such a kind review. We are really happy to hear that you are impressed with the quality of these WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base and treble on these headphones is great for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s lightweight and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and great at reducing noice from your surroundings. It’s lightweight and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ixb2000!
      It brings us great joy to hear how much you like the sound quality and the fit of your new WH-CH520 headphones. We really appreciate you taking the time to leave a review.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it would have worked well. Good quality. Unfortunately, I couldn't use it with my cell phone. Had to return it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DoraM,

      Thank you for choosing Sony.

      It brings us great joy to hear you appreciated the quality of the WHCH520 headphones. We apologize for the inconvenience with compatibility—this is not up to the standards we strive for. Thank you for your feedback; we will share it with our Sony team as we work to improve our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, has a neat app feature that lets you adjust the sound and keeps a charge for a long time. I haven't needed to charge them yet and I've been using them over 2 weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kalechips, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them… good for working out and normal use….the base is good and easy to use with photos ne

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CorrieR,

      Wonderful! We're happy to hear the WH-CH520 headphones are great for both your workouts and normal use, and that you appreciate the good bass and ease of use with your phone.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen daughter loves em. She said there better then her air pods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HoustonC!

      We’re so glad to hear your daughter is loving her new WH-CH520 headphones! It’s a huge compliment to hear they’re outperforming her AirPods—we designed them to be comfortable for all-day listening with incredible battery life.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up n good on volume nice easy fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CelinaM!
      It is fantastic to know that you found your new headphones so easy to get ready and that the sound level is working well for you.

      The WH-CH520 is built for daily life with a massive 50-hour battery life and a quick charge feature that gives you 1.5 hours of play from just 3 minutes of plugging them in. They also feature Multipoint Connection, which lets you switch between two Bluetooth devices seamlessly.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just wish they weren’t as flimsy but the audio is good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaG,

      We are immensely pleased to hear that you are enjoying the audio quality of your new WH-CH520 headphones! While these are designed with a lightweight profile for long-listening comfort, we truly appreciate your feedback regarding the build. Your input helps us as we continue to refine the perfect balance of portability and durability.

      Thank you for making Sony part of your daily soundtrack.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    god for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality head. they work well the app controls are nice if you want to change the sound settings. I got these on sale for 35 dollars so well worth it not as good as higher priced headphones but good quality and battery life is 50 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi waggs,

      Fabulous! We are very happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality is great. I had been looking for affordable and they are just what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Sbuyer!

      We are so pleased to hear that you love the sound and quality of your WH-CH520 headphones! It's rewarding to know that they were the affordable and high-quality solution you were looking for.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and long lasting. Purchased multiple times no complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demmy,

      We could not be more pleased to hear that the WH-CH520 has proven to be so durable and long-lasting for you. It is a wonderful compliment to have you purchase them multiple times, and we are glad they have consistently performed so well.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality materials and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality of feel is excellent. Always a good brand to trust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRogers5150!
      Thanks so much for sharing your review with us.
      We are thrilled to hear that you are happy with your new WH-CH520 headphones and that you've found us to be a brand you can trust.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global