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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,371 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item fir my 16 year old. They absolutely love it! When i speak with them on the phone, the microphone is amazing. I can hear clearly. That make me love these headphones, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it a five star . It a amazing ear phone Bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RathyNann,

      It is great to hear that you are finding your new headphones to be an amazing addition to your daily routine! We are so glad that the Bluetooth connectivity is providing you with a seamless wireless experience, allowing you to enjoy your favorite content with total freedom of movement. Beyond the easy connection, these headphones are designed for long-term comfort with a lightweight build and soft earpads, making them perfect for those long listening sessions or back-to-back calls.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. I love it, especially when I’m working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JondavidW,
      Thanks so much for the review! We are thrilled to hear that your new headphones have become a favorite part of your fitness routine. It’s great to know they are working out so well for you.

      The WH-CH520 is built for long-lasting use with an impressive battery life of up to 50 hours, so you don't have to worry about charging them between every gym session.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Great sound and goes perfect with her laptop

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyT,

      We are pleased to hear that your daughter is loving her new headphones! It is wonderful to know that they are providing great sound and pairing perfectly with her laptop. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a good price. Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GTHM!
      Thanks for sharing your review with us.
      It is most rewarding to hear that you are finding the sound quality so impressive and that you’re happy with the value of your WH-CH520.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones. The sound is very clear and the quality is very good. There was no problems connecting them to Samsung TV, computer and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good sound quality. Would recommend for those who don’t like headphones that go in your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aymud!
      Thanks so much for taking the time to share your feedback on the WH-CH520 headphones.
      We are delighted to hear that you are finding the sound quality great and that they are a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is easy to pair and works great. Like the sound it produces and the quality of Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryW,

      We are so glad to hear that you are enjoying the easy pairing and great sound quality of your WH-CH520 headphones! It’s wonderful to know that the "Cappuccino" finish and our signature Sony audio quality are meeting your expectations.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, nice quality material and sound quality, excellent noise control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Avon,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the quality and sound of the WHCH520 headphones, along with the excellent noise control. Your recognition of these features encourages us to continue delivering products that enhance your listening experience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality stays charged very long time, very well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. Great headphones for price. Great battery life. I only charge it once a week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShivaB,

      Awesome! We're glad to hear that you like the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boys and these have great quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusA,

      It’s rewarding to hear that your boys are enjoying the great sound quality of their WH-CH520 headphones. We are so happy that these were a successful choice for your family.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are super comfortable, i love the way they sound and i love the app to adjust the sounds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A must buy

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are really great headphones. Great sound. Easy to use. Charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Comfortable. Great for a gift. Love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deraced,

      Thank you for choosing Sony!

      It brings us great joy to hear that you find the WHCH520 headphones comfortable and a wonderful gift choice. Your love for them means a lot to us, and we’re glad they’ve made a positive impression.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this headset. Bluetooth connection is perfect. Headset is lightweight so very comfortable to wear while gaming. Sound quality is excellent. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TamaraD, We are glad to hear that you absolutely love your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veryyyyy nice headphones, sounds come through clear and precise I brought to use when walking or answering my phone in the car and they are superb. Would truly buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dawny64!
      It is fantastic to know you’re enjoying the clear and precise sound of the WH-CH520 headphones, especially for walking and taking calls in the car.

      These headphones are made to be light and easy to wear all day, and Bluetooth makes answering calls super simple wherever you are.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great! They worked well and were easy to use. They were very comfortable as well. The battery life is AMAZING I could go days without charging and I use these 24/7!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JinaeS,
      That's perfect! We are truly happy that you are very much pleased with the comfortability, easy to use and with the long-lasting battery life of your new Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Enjoy listening to your favorite music and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really great headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a gift for someone who doesnt like wearing ear buds all the time. The battery life and sound quality are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate.product. good sound quality and noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MadhusudhanK!

      We’re so glad to hear you're enjoying the sound quality and the fit of your WH-CH520. It’s great to know they are providing a solid listening experience for you!

      Thanks for being part of the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global