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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,274 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Flexibility at reasonable pricing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sound. Sony sound software delivers custom sound adjustments. Good purchase at reasonable pricing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicardoG,

      It is most rewarding to hear you appreciate the "Clean sound" and customization from our software! We put great effort into making sure our affordable headphones deliver high quality and value. We hope you are also enjoying the impressive up to 50-hour battery life that keeps your music going all week long.

      Enjoy your listening experience, and thanks again for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price! Seem very durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.Very light & easy to enjoy. Product is very rewarding.Music plays very well .I would recommend this product to someone .Great price also Very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful when I need to listen to work related trainings and listen to music and videos. Excellent sound quality and noise reduction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, the sound us much better than my other wireless headphones, but if you wear glasses they do squeeze your ears a little.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for a long time, it has been a long time since I’ve charged these head phones and it only at 50 percent. The bass on the headphone is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have Budget Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for $50 headphones look no further these Sony 520 sound great at this price point. At first the sound is a bit flat but after some use the speakers will open up. Also you can connect these to the Sony Headphone App to change the EQ to different sound settings and register your headphones. Now the build quality is good, the head band is sturdy and a little stiff. The earcups are comfortable and has some padding as well. These are great budget headphones and I highly recommend these if you are looking for a decent pair for the gym or out running errands. If they break, lost, or get stolen I rather lose $50 compared to $250 and up headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NokiaSam, Thank you so much for taking the time to leave us a review of your new Sony WHCH520! We're thrilled to hear you like comfortable fit and you were able to fine tune the sound using the Sony Headphones Connect app. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphone with microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones, easy to use for gaming, listening to music or working. Microphone has clear sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imamama06,

      It makes us really happy to hear you are having such a versatile and comfortable experience with your WH-CH520 headphones. We designed them to be truly multipurpose, and we're glad you find the lightweight design and soft earcups comfortable for long periods of work, music, and gaming. It’s also great to know that the built-in microphone is delivering clear sound quality for your calls or virtual meetings.

      Thanks for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality very good sound very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    loved purchase (:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally got my first set of headphones for the gym and i loveee they work great and they’re very lightweight. however i do wish they would fold to save room in a bag. omg i almost forgot how long they last without charging!!! love that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jenniferflores, Congratulations on your new Sony WHCH520! We're very happy to hear you love the lightweight design and excellent battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones they were so good that someone stole them but they were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyB,
      We're so sorry to hear that happened to your headphones.
      Despite the situation, we are very glad to hear that you thought the WH-CH520 headphones were excellent.

      We truly appreciate you still taking the time to share how great they were, even under these circumstances.

      Thanks for considering Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, sounds really good, recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JuanG!

      We are absolutely thrilled to hear that your WH-CH520 headphones are working out so well for you! It's incredibly rewarding to know that you are pleased with the good quality, excellent sound, and the great value they offer.

      We appreciate your strong recommendation!

      Thank you again for choosing Sony!
      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been wanting the new Apple headphones. Meanwhile, we got these bc they had good reviews. She was surprised by how much she likes them and has told me several times they are good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KelliB,

      Thank you for the review and the 5-stars rating! We are honored to hear how much your daughter is loving her Sony Headphones! With top-technology battery, lasting up to 50 hours, and amazing Sound quality, we are sure she'll enjoy her favorite songs greatly!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts FOREVER. Very comfy. These were a trial run to see if I liked the style enough to get nicer headphones. But I think I’ll be sticking to these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound and it still sound like brand new a year later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap feeling but overall for the price a solid buy. No anc, and audio quality isn’t the best. You buy these because they are affordable, and you can’t splurge 400 on a quality pair. Nothing wrong with them. Just a Honda accord vs a lotus Elise .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, StevenL.

      We're glad to hear you find the WH-CH520 to be a solid value for the price. While these are designed as an affordable, everyday option without the high-end features of our premium models, we appreciate you highlighting that they are a reliable choice for the budget.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Travel earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel earphones for my son. Highly recommend for its light weight, easy pairing, and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best midrange headset I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the audio quality is good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryC, thank you for your review! It is fantastic to know that the WH-CH520 is delivering great performance and solid audio quality for you.

      This model is crafted to provide clear, balanced sound along with comfortable wear and a strong wireless connection. Plus, its battery life ensures you can enjoy your music without frequent interruptions.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony= Reputable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them awhile ago and they have been beat up. Nonetheless they still look great, work well and are holding up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Path2030!

      We are very glad to hear that your WH-CH520 headphones are holding up so well and still look and work great, even after some wear and tear. We design our products to be durable and to last, and it's immensely pleasing to know they are holding up to the test of time and use.

      We appreciate you being a Sony customer and hope you continue to enjoy your headphones!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A must buy

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great headphones. Great sound. Easy to use. Charge lasts a long time.

    I would recommend this to a friend