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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,371 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    It is a comfortable headset but it has a very low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a comfortable headset but it has a very low volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    joyful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderous, joyful, versatile, excellent sound provided

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wyatt!
      Thanks so much for leaving such a kind review.
      It is truly wonderful to know that you are finding the WH-CH520 so versatile and that the sound quality is working out so well for you. We love hearing how much joy they bring to your daily listening!

      We appreciate you choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Worth it!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely packaged & all around great purchase. High quality product for sure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoo44,

      We are so glad to hear that you are enjoying your new headphones! Knowing that you are pleased with the quality and packaging means a lot to us, and we are thrilled it turned out to be a great purchase.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great sound what else can i say get you one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierG,

      We are beyond pleased to hear that you are loving your new headphones and that the sound quality has made such a great impression. We truly appreciate the recommendation and your enthusiasm for the WH-CH520.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Product worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound base and excellent battery life. Material is good and not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have Budget Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for $50 headphones look no further these Sony 520 sound great at this price point. At first the sound is a bit flat but after some use the speakers will open up. Also you can connect these to the Sony Headphone App to change the EQ to different sound settings and register your headphones. Now the build quality is good, the head band is sturdy and a little stiff. The earcups are comfortable and has some padding as well. These are great budget headphones and I highly recommend these if you are looking for a decent pair for the gym or out running errands. If they break, lost, or get stolen I rather lose $50 compared to $250 and up headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NokiaSam, Thank you so much for taking the time to leave us a review of your new Sony WHCH520! We're thrilled to hear you like comfortable fit and you were able to fine tune the sound using the Sony Headphones Connect app. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My pink babies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love them. Easy to use and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, ChristinaA!

      We are so glad to hear that you are loving your new WH-CH520 headphones! It’s great to know that you're finding them easy to use and that the sound quality is delivering exactly what you need.

      With up to 50 hours of battery life, we hope they stay powered up for all your favorite playlists and podcasts. Don't forget, you can use the Sony | Headphones Connect app to customize that great sound even further with the equalizer settings!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made my mother-in-law happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters the sound quality of this is amazing! Best bang for you buck and it made an amazing gift for my mother-in-law. Thr color scheme was perfect and the size was perfect for her. Shes been listening with these non-stop!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nobadcoffee,

      Thank you for choosing Sony!

      We're delighted to learn that the WH-CH520 has surpassed your expectations in sound quality! It's wonderful to hear that it made such a perfect gift for your mother-in-law and that the color and size were ideal for her. We hope she continues to enjoy her listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great! It has good quality and you can also use it to talk on the phone. It feels good and works great. You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KAYTEX, we are really happy to hear that you're so pleased with your WH-CH520 headphones! It's fantastic to know that you're getting great sound quality and that they work so well for calls.

      We designed them to be comfortable for long listening sessions and to have a fantastic long battery life, so it's great to hear that they're a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony does good with headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid head phones, that sound good and are durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    loved purchase (:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally got my first set of headphones for the gym and i loveee they work great and they’re very lightweight. however i do wish they would fold to save room in a bag. omg i almost forgot how long they last without charging!!! love that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jenniferflores, Congratulations on your new Sony WHCH520! We're very happy to hear you love the lightweight design and excellent battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Annette Hall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. Fits good. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnetteRieseHall, thanks for sharing your experience with the Sony - WH-CH520! We're glad to hear you're enjoying the stunning sound quality and comfortable fit of these headphones. With up to 50 hours of battery life, it's the perfect option for long listening sessions. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, Long lasting battery, Purely Amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone quality is great and sound is incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RodolfoC!

      We are so happy to hear that you are enjoying your WH-CH520 headphones. It is wonderful to know that both the build quality and the incredible sound are meeting your expectations. We designed these to provide a premium listening experience in a comfortable, everyday design, and we’re delighted that you’re loving them.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Better than I expected! Very close to Beats for less than half the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuzB!
      It is fantastic to know that your Sony WH-CH520 headphones are working so well!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts FOREVER. Very comfy. These were a trial run to see if I liked the style enough to get nicer headphones. But I think I’ll be sticking to these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cor é perfeita

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maravilhoso demais o design dele é perfeito o som não dói os ouvidos

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these!! I was very skeptical about the headphones. I wanted something affordable. These exceeding my expectations. You can adjust the equilzer by downloading the app. The bass is great! a few of my family members are already wanting to get these. I use these for the gym. Their also comfortable and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headphones. AirPods pro is no longer in preferred list . PC , iPhone - easily connected and happily used . Amazing batter life . Sound quality is also good enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmenV,

      That's awesome! We're extremely pleased to know that your son loves our WH-CH520. We are also delighted to hear your satisfaction with the ease of Bluetooth connectivity, long-lasting battery life, and exceptional sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US