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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2371 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,371 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have an excellent battery life. They are comfortable on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them. Very reliable and comfortable. Charges fast and compatible with various devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madden,

      It is most rewarding to hear that you are enjoying the Sony WH-CH520 headphones!

      We designed them to be reliable, comfortable for long listening sessions, and highly versatile across various devices, so we are thrilled that those core qualities are making your experience so positive.

      Thank you for choosing Sony and for sharing your review!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price! I purchased to listen to music on my phone. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much,very comfortable, last long which is great. And the headphones dont make my head look big cause most of my old headphones make my head look big

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,

      Fantastic! We are so happy to know that you like our WH-CH520. We are also thrilled to hear your satisfaction with its very comfortable fit & stylish design and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Quality of item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light weigh, sound quality is very good with good life time on the battery. Easy storing when not in use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerrenceL,

      We are happy to hear that you are enjoying the lightweight design and impressive battery life of your WH-CH520 headphones! It is great to know that they are fitting perfectly into your daily routine and storage needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves these. The sound is very clear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tarra!
      Thank you so much for taking the time to share your review of the WH-CH520 headphones! It brings us great joy to hear that your husband absolutely loves them and finds the sound quality to be very clear.
      We're thrilled that the WH-CH520 has been a fantastic fit for him!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Besr bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WH series headphones broke and i needed something in a hurry. For the price these are INCREDIBLE’. Battery life is amazong and sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankB,

      It is unfortunate to know what happened to your WH series headphones. On the other hand, we are thrilled that you find the WH-CH520 as a perfect replacement unit and that you are satisfied with its incredible sound quality, long-lasting battery life, and reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Somy Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect value for the price I paid. Great sound and not too bulky. Battery life is amazing. Long lasting and quick charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I wish I could turn them Up a little louder. But they are perfect to wear when I’m working out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WCH250

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and very good quality. The battery life is exceptional. Would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesbZ!
      Thanks for reaching out and sharing your feedback about the WH-CH520 headphones.

      It is fantastic to know that you find the headphones affordable and of very good quality, and that you consider the battery life exceptional! We truly appreciate you recommending them to others.

      Thanks for selecting Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony headphones Fits just right on my head Not to expensive Long lasting battery Great sound I wanted to buy another one for my daughter but the price went up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YvetteH,

      Amazing! We are extremely pleased to hear that you love your WH-CH520. We are also delighted to know your satisfaction with the very comfortable fit design, reasonable price, long-lasting battery life, and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones but I wish the ear part was bigger. When I am on the phone talking it randomly cuts off well disconnects. Outside of that they are loud and the battery last for days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clutch value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good last minute buy before a trip. Could be a little louder but the price isn’t bad and I’ve had them over a year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Drone!

      We are pleased to hear that your WH-CH520 headphones have been a reliable companion for your travels and have served you well for over a year! We're glad they made a great last-minute purchase.

      We also appreciate your constructive comment regarding the volume level. We are constantly reviewing user feedback for potential product improvements and understand that personal listening preferences vary.

      Thank you again for choosing Sony, and safe travels! Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are excellent headphones. Very comfortable, easy to set up and use, and surprisingly good sound delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for Daily users.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Pair of headphones, I would recommend buying them for comfort and Boise quality. Super easy too use and can wear them for hours without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, solid sound quality and good volume control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avon,

      Thank you for your 5-star review! We are thrilled to hear that you are enjoying the solid sound quality and the volume control features of your Sony WHCH520 headphones. We strive to offer a great listening experience, and your feedback confirms we are succeeding!

      Thank you for choosing Sony.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. The only criticism is that the switches for functions are very hard to distinguish/find when the headphones are on the head. The on/off switch is very difficult to find and use; it requires prolonged pressure to activate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RexL,

      We are immensely pleased to hear that your WH-CH520 headphones are performing well for you! We truly appreciate your detailed feedback regarding the tactile feel of the control buttons. While we designed the physical buttons to maintain a sleek, minimalist profile, we understand that ease of use while wearing them is essential. Your input is invaluable as it helps us refine how we balance streamlined design with intuitive accessibility for future models.

      Thank you for making Sony part of your daily listening experience!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them. The audio quality is good and when taking on the phone I can be heard clearly. Oh and the battery life is amazing, I would definitely buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KLWB,

      That's amazing! We are extremely pleased to know that you love your new WH-CH520, and that you are satisfied with its exceptional sound & crystal-clear phone call quality and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound can hear every beat . Great sound too I brought a few for my family members . They also loved them and were very happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MARTHAR!

      We’re so happy to hear you’re enjoying that crisp sound and catching every beat! It’s the ultimate compliment that you chose to buy several more for your family—we love knowing that the WH-CH520 is a hit with the whole crew.

      Thank you for being such a loyal Sony fan!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great product is comfortable and has been completely effective since purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColbyF!
      Thank you so much for your feedback! We are really happy to hear that the WH-CH520 is working great for you and that you find it comfortable and effective.

      This model is designed with lightweight materials and offers up to 35 hours of battery life, so you can enjoy your music, calls or podcasts for longer without discomfort or interruption.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global