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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2372 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,372 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great product is comfortable and has been completely effective since purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColbyF!
      Thank you so much for your feedback! We are really happy to hear that the WH-CH520 is working great for you and that you find it comfortable and effective.

      This model is designed with lightweight materials and offers up to 35 hours of battery life, so you can enjoy your music, calls or podcasts for longer without discomfort or interruption.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price for the sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing the sound you get for such inexpensive products these days. Very light weight decent clamping force. Plastic feels fragile, tho it is par for the course

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pfuchi,

      Amazing! We are extremely pleased it suits your needs! With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluetooth Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great last days without having to recharge. The bluetooth range is way over 50 feet pretty impressed to be honest. Volume very loud. Only con is they slip off during my workouts which was my main point of purchasing them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ViviannaH,

      Thanks for the feedback! We're so glad to hear you're enjoying the batterie life, Bluetooth range and volume of the WH-CH520 headphones. For the fit during workouts, we'll definitely pass four feedback along to our team. In the meantime, you might want to consider using a third-party silicone cover or sport hooks designed for a more secure fit.

      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound l. They were exactly what i was looking for. Very easy to get connected to my device

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, decent sound for an affordable price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, SowmikC!

      We’re glad to hear that you’re enjoying your WH-CH520 headphones! We designed this model to deliver a high-quality, reliable audio experience at an accessible price point, so it’s wonderful to know we hit the mark for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect to your phone or any device with bluetooth capabilities. Battery life is amazing!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW,

      It is truly wonderful to know that you are enjoying the seamless connectivity and the exceptional battery life of your WH-CH520 headphones. We designed these to keep up with even the busiest schedules, so it's great to hear they are staying powered up for all your listening needs.

      Thank you for being a valued part of the Sony family!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality very good sound very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, use these on flights/in the airport. Great, comfortable. Lasts a really long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones with great sound and can’t beat the price either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RossR,

      We're delighted you're enjoying the great sound and feel the WH-CH520 headphones offer excellent value!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheresaR,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones offer good quality and that your daughter loves them. It’s wonderful to know our products are enjoyed by the whole family and bring joy to everyday moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long charge, good sound after tuning with EQ. I use it on my PC, tablet, an sometimes phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have a really long battery life which is super useful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user575417!
      Thanks so much for sharing your thoughts on the WH-CH520 headphones. We are delighted to hear about your experience! It's fantastic that the long battery life has been so useful for you.

      We designed these with up to 50 hours of power and Quick Charging to keep the music going wherever you are. Plus, you get multipoint connection for easy switching between devices.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! They are comfortable and sturdy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bartistic,

      It is fantastic to know that the WH-CH520 headphones are exactly what you were looking for and that you are enjoying their comfortable, sturdy design! We engineered this model to be lightweight and durable for all-day wear, so we are glad they are delivering the reliable, comfortable listening experience you deserve.

      Thank you for choosing Sony to power your everyday audio!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony On-ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best for college. I use them on campus so I can hear my music as well as other people around me. really confy on-ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones for a nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, audio quality is nice, light weight and easy to carry around, also its a good price overall a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Best purchase ever! I am so glad I got them and I love the easy connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LissetteA!
      Thanks so much for taking the time to share your feedback about your WH-CH520 headphones.
      We are really happy to hear that they were such a fantastic purchase for you and that you appreciate the easy connection.

      It's great that you've noticed the easy connection, which is thanks to our Fast Pair and Multi-point Connection features, letting you pair with your Android device instantly and connect to two devices at once.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best in the Price Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with the bass,and all musical components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi progurt1234,

      We are so glad to hear that you are enjoying the great sound, bass, and musical clarity of your new headphones!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sony headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of sony headphones. Nice sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, 2Smooth!

      We are so pleased to hear that you are enjoying your WH-CH520 headphones and find them to be an awesome pair with nice sound quality!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Connection sometimes faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to pair with a second device, but after a little work you can do it. Great sound, works for basic tasks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SARAI!
      We are really happy to hear that you’re enjoying the WH-CH520’s sound and everyday performance.

      For connecting to a second device, we recommend first clearing the Bluetooth pairing list on your headphones and then placing them back into pairing mode by holding the power button until the indicator starts flashing.
      From there, connect to the new device through its Bluetooth settings. This usually makes switching smoother and once paired, the headphones should reconnect more easily.

      For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776851.html

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound. Great for Students

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to headphones. Great for the price and sound. Use them during commutes and most affordable option for students.

    I would recommend this to a friend