Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality. This is second pair we bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Madhukar,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the great sound quality of your second pair of WHCH520 headphones! Your continued support means a lot to us, and we're grateful to be part of your listening experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and so comfortable. Will be buying a second pair for the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matt1979!
      We are pleased to learn you're loving your new WH-CH520 headphones.

      We designed them to be as lightweight and comfortable as possible for all-day listening, so we’re glad you're happy with your purchase. The long battery life is a great feature, so they should be perfect for your workouts too!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good sounding quality wireless headphones from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonC,

      We are happy to hear that you are enjoying the sound quality of your new wireless headphones!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and easy to use! Would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone - Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound with great noise cancellation. Long Bluetooth reach. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. been using it everyday. been great,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svenskey,


      We are delighted to hear you are enjoying the great sound quality and finding the WH-CH520 a great fit for your everyday listening! That's fantastic.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece .She loved it. Audio sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnjuT,

      That's fantastic! We are truly heartened to learn that your niece is enjoying her new headphones. We designed the WH-CH520 to deliver High-Quality Audio, enhanced by our DSEE technology, which helps restore the detail lost in compressed music. Your niece will surely appreciate the amazing Up to 50-Hour Battery Life for long days of listening, and the convenience of the Multipoint Connection feature, allowing her to easily switch between her phone and a computer for music or online classes.

      Thank you for trusting Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Bluetooth headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for Really good headphones. Good battery life great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones, use inside, gym, lawn mower, etc. comfortable and reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bwildlife, That's awesome! We're thrilled to hear that you are enjoying the amazing features, especially when the comfortable fit and excellent sound quality of the unit. It sounds like we hit the mark with the WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Perfect size! Great price!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for my sixth grader for school. He absolutely loves the color which is why he initially chose them.But the reviews have been pretty good.And so far, he has had no issues with them and said that they run absolutely perfect.And he's also had quite a few people.Tell him how nice they are, which also is a plus when you are in sixth grade lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, sounds really good, recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JuanG!

      We are absolutely thrilled to hear that your WH-CH520 headphones are working out so well for you! It's incredibly rewarding to know that you are pleased with the good quality, excellent sound, and the great value they offer.

      We appreciate your strong recommendation!

      Thank you again for choosing Sony!
      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great head phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great battery lasts long. Only problem is you have to press tge power button a long time to turn ut on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicolle!
      Thank you for your feedback! We are thrilled to hear that the WH-CH520 headphones are working well for you and that you appreciate its long-lasting battery life. We appreciate your input regarding the power button and will take it into consideration.

      The headphones also offer excellent sound quality and a comfortable fit, making them perfect for extended listening sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them on a very long flight and were very comfortable to wear. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones they are truly the best. I would recommend them to anyone in need of some good quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    I Love These

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love walking with these on. They give good sound. I wpuod def buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Schmicky,

      Thank you for choosing Sony!

      It's fantastic to know that your WHCH520 headphones make your walks more enjoyable with their great sound. Hearing that you would definitely choose them again means a lot to us. Thank you for sharing your experience—we hope you continue enjoying every moment with your headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it over all!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound. The noise cancelling is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality very good. xxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cust1! It is great to hear that you're finding the sound quality on your WH-CH520 headphones to be very good! We're genuinely grateful for your feedback.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended for sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy expensive one for $200 and not the same quality, cheap and more quality for real

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating! We're glad that you are happy with your Sony headphones. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable. Great sound quality. Would recommend!

    I would recommend this to a friend