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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,274 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with amazing price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using ch500 for four years now. It is still great and performs really good. There are tons of very expensive great headphones out there. But as a cheap headphone, 500 series from Sony are amazing. I bought 520 to replace my 500 and I can say this is much better than previous one. It uses higher quality material, it blocks ear better and it sounds much better. Definitely worth the money. I'd always trust Sony for audio products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Telman, Amazing! We're pleased to hear you like everything about your Sony WH-CH520. The WH-CH520 is a great choice for an upgrade. These do not include active noise canceling, but they do passive noise isolation to block out decent amount of noise. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are great at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyT!
      It brings us great satisfaction to hear that you’re finding the WH-CH520 to be such a high quality option at a solid price point. We really appreciate you sharing your experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good quality of sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, easy to used and hook up, Battery life is really good, Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good sound quality and easy to connect to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and reasonable price point I wish it was compatible with my ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyT!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are pleased to learn that you find them reliable and reasonably priced.

      Regarding compatibility with the PlayStation 5, the PS5 does not support Bluetooth audio connections due to potential latency and bandwidth issues. Therefore, the WH-CH520 cannot be directly connected to the PS5.

      For an optimal gaming experience with the PS5, we recommend our INZONE series headsets, such as the INZONE H9, INZONE H7 or INZONE H3. These headsets are specifically designed for gaming and offer seamless compatibility with the PS5.

      Thanks for choosing Sony and sharing your feedback!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was simple, and the bass sounded great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gutsu,

      Thanks for the excellent review! We're delighted to hear you're the WH-CH520 headphones' great bass and the connection went smoothly.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quietness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love that it blocks out outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones, use inside, gym, lawn mower, etc. comfortable and reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bwildlife, That's awesome! We're thrilled to hear that you are enjoying the amazing features, especially when the comfortable fit and excellent sound quality of the unit. It sounds like we hit the mark with the WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable. Great sound quality. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Headphones - Better Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new headphones for our older daughter. She uses them everyday and just loves them. She had the more expensive version previously, but those fell apart. These have held up so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    power of good customer knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service. listen carefully and willing to share computer knowledge others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall using experienced looks speech voice very clear and good for meetings .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does just what I need it to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones to have as a back and unexpectedly these are the ones I use the most. I like how you can control and personalize with the app. A great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiaG,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’ve made the WHCH520 headphones your go-to choice and enjoy the control and personalization options through the app. It’s wonderful to know they’re enhancing your listening experience in a way that feels just right. Thank you for sharing your positive experience—your support truly means a lot to us!

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Upright position is best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great until you lay down with them on. They move around and that makes it hard to hear good. If you use them while upright they are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelanieH!
      We are very glad to hear that you’re liking your WH-CH520 while you're up and moving around! We appreciate you letting us know about the fit when you're lying down; that kind of detail really helps us out.

      Thanks for choosing Sony and sharing your feedback!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I reccomend this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's really good! Smooth and soft, has it's own app so that you can customize the features to your liking! Battery life is long and easy to charge quickly. I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of gear. I like to jog shirtless in my neighborhood listening to music with it, while all the divorced moms jaws drop when they see me and turn into brain eating she-zoombies chasing after me like in the axe deodorant commercials. This truly is a great way to listen to music and make new friends!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy expensive one for $200 and not the same quality, cheap and more quality for real

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating! We're glad that you are happy with your Sony headphones. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headphones for my daughter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has gone through multiple pairs of headphones. This pair is her favorite and most durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlueOx,

      That's fantastic to hear, whch520! We're thrilled your daughter's Sony headphones are her favorite and proving so durable. It makes us incredibly proud when our designs for sound and tough construction truly deliver for our customers. Thanks for sharing your positive feedback!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones, Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good for the price point. They have absolutely no problem connecting via bluetooth. Battery life is very good. Very good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Tunes 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the best gift for my bday. Battery life is good.

    I would recommend this to a friend