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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,373 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale!! No regrets. Sound and battery on point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony head wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I bought these tonight the sound would be crappy but it’s not

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeremyS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the sound quality of your WHCH520 headphones. It's wonderful to know that your experience has been positive and the sound has impressed you.

      Should you ever wish to explore even deeper bass or industry-leading noise cancellation, our latest WH-ULT900N and WH-1000XM4 models are excellent next steps for your audio journey. You can browse our full lineup here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean sound, decent bass, light weight and foldable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great value! Would definitely buy these again! Awesome purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ThomasN!

      We are absolutely thrilled to hear that your WH-CH520 has been such an awesome purchase. It’s wonderful to know that you’re enjoying the excellent quality and great value they provide!

      Thank you for choosing Sony and for your high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    13 year old gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality. Last minute gift and they loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StamfordBridge!
      We are truly wonderful to know that the WH-CH520 headphones were so well-received.

      It's designed to be a great combination of quality sound and ease of use, with features like a super long battery life and the ability to connect to two devices at the same time.
      We hope they continue to enjoy them for a long time!

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery power and comfort. Would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garmin,

      Fabulous! We are extremely pleased to know your satisfaction with the very comfortable fit design and long-lasting battery life of the WH-CH520 Wireless Headphones. We truly appreciate your recommendation! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Highly recommended. Bought it for my 12y boy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RenataC!

      We’re so glad to hear that the WH-CH520 is a hit with your son! With their long battery life and comfortable design, they are a great choice for all-day listening. We truly appreciate the high recommendation!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Price and Battery Life for the Kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale price, sound quality, and battery life are perfect for the kids!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReeseDawg We're glad that you like the sound and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and my brother likes them. He doesn’t like that they are not noise canceling and they don’t fit around his ears. If you’re buying for an older person, get a different model. Sony is great though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User245221,

      Thank you for sharing your experience!
      We are honored to hear that your brother is enjoying the gift of his new headphones. While the WH-CH520 is designed as a lightweight, on-ear model featuring an incredible 50-hour battery life and DSEE™ technology for enhanced sound quality, we understand that fit and noise cancellation are very important preferences. If you are looking for a model with an over-ear design that wraps around the ears and includes Advanced Noise Canceling, we highly recommend checking out the Sony WH-CH720N. It features our Integrated Processor V1 to help block out the world and may provide the specific comfort and quiet your brother is looking for.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great sound and very comfortable. Great set of headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sportsdoc,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, very comfortable fit design, and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a s a gift to a family member. Great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice,

      We are so glad to hear that these were a great gift and that the sound quality is being enjoyed!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price and comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizbethK!
      Thanks for the review! We are very glad to hear that you find your WH-CH520 so comfortable and such a great value. It’s awesome to know they’re a good fit for your daily routine.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We are so happy to have you as part of the Sony family!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is very great and easy fit to the head

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Battery life is great. I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaC,

      Thanks for the review! We're glad to hear you're enjoying your WH-CH520 headphones.

      It's fantastic that you've noticed the great battery life—designed to keep you listening for longer.

      Thanks for choosing Sony and for the great recommendation!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    It’s a vibe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine! Great sound and battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my soon to be wife and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IMMORTAL72,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones were well received by your soon-to-be wife. We sincerely appreciate your support and are pleased that our product has contributed positively to your experience. For further enhancements, we recommend exploring our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features and improved performance. You can find more details about these models at https://electronics.sony.com/.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for gaming and listening to music. They have Bluetooth so they can connect to the phone and to the computer which makes them really versatile!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JessicaM!

      We are so happy to hear that your WH-CH520 headphones are the perfect fit for your gaming and music! It’s great to know that you’re finding the Bluetooth multipoint connection so useful; we designed them to be versatile enough to switch between your phone and computer seamlessly.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality battery life and design i like it so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YonasA, we're glad you like the sound quality, battery life and design of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and very easy to carry around. love how its lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TaylorE, We are glad that you now have an awesome pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for a good price I really like it

    I would recommend this to a friend