Customer Ratings & Reviews
- Model:
- WHCH520/P
- SKU:
- 6620469
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Patty‘s headphones for my nephew’s during Christmas best gift ever! They are excellent!
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these not because of the quality but because the headphone wasn't as appealing to me as the earbuds. Sound was clear and microphone was heard by the person on the end. If you are a headphone person, I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriK,
We are glad to know your satisfaction with the superb performance of the WH-CH520. It is unfortunate to hear that you had to return them due to your personal preference. We greatly appreciate your input and recommendation. We hope to have the opportunity to serve you again in the future.
Best regards,
Romeo
perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my 7 year old with Autism. He is about to cancel out all the noise around him
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuchibaybee,
We feel privileged to know that the WH-CH520 is providing such a positive experience for your child. We understand how important comfort and consistency can be, which is why we designed these headphones to be lightweight with soft earpads and a pressure-relieving headband for extended wear. The extraordinary 50-hour battery life also ensures that their favorite sounds or calming audio stay available without the disruption of frequent charging. It is truly heartening to know our technology is playing a helpful role in your 7-year-old’s daily routine.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
SONYYY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333
I would recommend this to a friend Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadysonH,
We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.
Thanks for choosing Sony.
Best regards,
Eliab
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good too use on bike run or walk very light flexible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorB!
We are thrilled to hear that your WH-CH520 is working out so well for your bikes, runs, and walks. It’s awesome that the lightweight design is keeping up with your active lifestyle!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Kid loved it. Great gift. Shipped quickly and arrived perfect condition.
I would recommend this to a friend - Pros mentioned:Comfort
Better than the WH-CH510
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.
I would recommend this to a friend - Pros mentioned:Battery life
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones have amazing battery quality, and you really can’t beat it for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-CH520 headphones, KaitlynK! We're delighted to hear that you're impressed with the battery quality and find the price unbeatable. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts.
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is so beautiful but the sound is amazing! Definitely a great purchase
I would recommend this to a friend Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are great at a reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyT!
It brings us great satisfaction to hear that you’re finding the WH-CH520 to be such a high quality option at a solid price point. We really appreciate you sharing your experience.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort
Ok, for what I use them for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christina!
Thanks so much for sharing your thoughts on the WH-CH520.
We're really happy to hear they’re making your housework a bit more enjoyable!
Thanks again for choosing Sony!
Best regards,
Estefany
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Sony is stellar but over time the band started to widen and they fall of when I lean over or lay back
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JoelZ!
We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.
Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.
Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound not enough bass would only use for movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam
- Pros mentioned:Sound quality
Wow, good purchse!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these even when I'm using the lawn mower or blower and am impressed with the noise canceling feature!
I would recommend this to a friend Gift for Angel Tree Child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were bought for a child on our Angel tree. Im sure there were much appreciated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleM!
Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Adequate for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. The sound is adequate for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Big Sound and Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value,quality sound that doesn't break the bank
I would recommend this to a friend Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My giftee loved the headphones. Says he can Connect to all his devices.
I would recommend this to a friend- Pros mentioned:Comfort
Love this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband (after a few attempts with other products that didn’t work out.) He loves this headset! He appreciates the ease of bluetooth connectivity and the noise reduction that it provides. Also, it’s comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanS,
That's fantastic! You've made a great choice! We are really thrilled to know that your husband loves our WH-CH520 and that he's satisfied with the ease of Bluetooth connectivity, very comfortable fit design, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo