Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,274 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are a much cheaper price compared to the beats. Sound just as good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many Shiny headphones over the years and have never been disappointed. This one is no exception.. very good design and sound quality output. Plus I got it on sale during Black Friday in July.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maharaj, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony Headphone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BJH1,
      Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.

      That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.

      For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
      For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/

      We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Classic Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Sony has yet failed me. Sometimes over price but for this headphone is pretty good if you just want a basic essetial for traveling or office. Only budget about is not a lot of bass. But cant beat the price if you looking for a budget headphone its this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cuber, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Gym headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap (price) pair of wireless headphones to wear in the gym. I actually have the upgraded headphones in this that can handle phone calls. These fit the bill and are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good, battery life last more than 5 hours for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are the best headphones. I recently got my PC and I was looking for headphones that were on the cheaper side and I came across these. I’m glad I did, 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was a surprise!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting much from a pair of $60 dollar headphones just for riding with my mother in a car, but my gosh this thing is packed full of low and high frequency sounds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these. He was super excited and they get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I blught this for myself and my daughter. They work well but i will admit I am not great at telling sound quality. The sound was good to my ears. They sit on top of the ears, not around so that does get a little uncomfortable after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these headphones for headphones that are under $100 these sound quality is amazing. The only thing I didn’t like is how small the ear piece is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are great. The only complaint that I have is the size of thr headphones-if your head is even a little large, they will be tight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the expensive pair I bought for a Xmas gift can’t beleive it. Wish I knew I would have bought 2 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound and blocking out noise. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best affordable Bluetooth headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very affordable and easily connects to any device. The sound quality is good and it's made with quality materials. This will definitely last you for a while if taken care of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sham, Great! You definitely made the right choice. We're delighted you are enjoying all the improvements we made on these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Ears on Ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and they don’t clash or make my hearing aid squeal or buzz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lover

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and great price. Our Grandson loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice! Nothing like the quality of Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Bought it for my son’s birthday and he was so excited and grateful! Happy I made this purchase for him!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary14,

      Thanks for the awesome review! We're so happy to hear that your son loves his new headphones and that he's enjoying his birthday gift.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them ! Great birthday present ..uses them daily for her walks and rewind to her favorite music

    I would recommend this to a friend