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Customer reviews

Rating 4.6 out of 5 stars with 2379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,379 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works amazing my daughter loves it I got for her Christmas gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyJ,

      We are excited to hear that your daughter loves her new Christmas gift! It is wonderful to know that she is enjoying the high-quality sound and the impressive battery life of up to 50 hours, which ensures she can listen to her favorite music for days on end without needing a charge. We are also glad she can take advantage of the Digital Sound Enhancement Engine (DSEE™), which restores the detail in her music for a more authentic listening experience.

      Thank you for making Sony part of your holiday celebrations.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in my car to connect for entertainment system in the rear seats. They are pretty good. And another good thing is we can recharge these. No need to bothered for batteries.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anil, amazing! We're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Good headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is impressive, ensuring that my voice comes through clearly without much background noise interference. The battery life is another highlight—offering up to 50 hours of playtime on a single charge.. While I have mostly positive experiences with the WH-CH520, there are a few minor drawbacks worth mentioning. The headphones do not have active noise cancellation, which might be a dealbreaker for those who need to block out noise entirely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer these over my AirPods yes these headphones are not noise canceling which dont matter and I dont have to worry about charging it so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such great quality for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Not only are they affordable, but they're quality. The cool features on the app to adjust the sounds are definitely a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good flr the Sale Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awe awesome by all it was himself and so I tried some of the JBL a few times over the ear and my last headphones were beats that went in your ears and they didn’t seem loud enough and these were just perfect. I can’t hear a thing outside of them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonWLosAngeles, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    CL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Great sound. I will recommend this product to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the quality of the headphones. I use these every day and they have a super long battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great price for a great product. My husband loves these so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BeeW,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones are a great fit for your husband. Knowing they bring enjoyment and value means a lot to us, and it motivates us to continue delivering quality products that make a difference in everyday moments.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. My sonsl luvs it. I brought 3 of them in different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked so much listening to music until I got these headphones. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy & compact. Doesn't break like the ones I got at the pharmacy stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Comfy except they fit a bit too loosely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PLACE TO SHOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HEADSET WAS PURCHASED FOR MY GRANDSON AS A BIRTHDAY GIFT I AM PLEASED WITH THE YOUNG MAN WHO WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT..HE WAS PATIENT AND ANSWERED ALL MY QUESTIONS BEST BUY IS AND HAS BEEN MY GO TO STORE FOR ALL MY ELECTRONICS AND APPLIANCES..EMPLOYEES ALWAYS SOO HELPFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy buying this product,this product has clear sound quality and i am super fan of its bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones for the price, adjustable size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the expensive pair I bought for a Xmas gift can’t beleive it. Wish I knew I would have bought 2 of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony- Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EQ Custom feature on the Sony | Headphones Connect App tailors sound to your personal preference. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AviLala, Great! We're glad that you like the Equalizer on the headphones Connect app. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Great Black Friday special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain. I bought them for my Mom to use with her Samsung tv so she doesn't disturb her roommate. She's pleased with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JSTN!

      We are so glad to hear that the WH-CH520 headphones were a great bargain and are working out so well for your Mom! It’s wonderful to know they’re helping her enjoy her Samsung TV while keeping things quiet for her roommate—that sounds like a perfect solution for everyone.

      We’re pleased that she’s happy with the fit and sound. Thank you for choosing Sony for such a thoughtful gift!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my kid. I haven’t heard any complaints yet.

    I would recommend this to a friend