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Customer reviews

Rating 4.6 out of 5 stars with 2379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,379 reviews
  • Rated 5 out of 5 stars

    Workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony headphones for working out at the gym. Awesome.!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tag2020,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones are working so well for your gym workouts. It’s great to know they’re helping you stay motivated and comfortable during exercise. We appreciate your support and hope they continue to enhance your fitness routine.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, would buy again, sounds great, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and affordable, good quality and good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised how well these worked for me! I use these for the gym and the battery last very long! Obviously not the highest sound quality but great for what you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioW,

      That's fantastic! We are extremely pleased to know your satisfaction with the long-lasting battery life and superb performance of the WH-CH520 of its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Bought a pair for my wife too. Gotta love Sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was fast and quick, arrived a day earlier than expected. It works very well. It would be 5 stars but even for someone like me who is used to setting up bluetooth stuff the set up was difficult and i feel like it doesnt need an app. Overrall very good item i do recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi duckiei, thank you for taking the time to share your experience with the WH-CH520! We are thrilled to hear that you find the headphones to be functioning well.
      We understand that setting up Bluetooth devices can sometimes be a challenge and we appreciate your feedback regarding the app.

      The WH-CH520 features long battery life, comfortable design and high-quality sound, making them a great choice for any music lover.

      Thank you for choosing Sony. Your recommendation means a lot to us, and we hope you continue to enjoy your headphones!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Nice, Clear Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she fell in love with them. They were perfect for the price. They sound REALLY good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase these for my wife as a replacement for her broken ones. She has not used them yet but they look very nice and had good reviews on Best Buy and Youtube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RevMassey, Congratulations on your new Sony WHCH520! We're thrilled to hear you were able to get them as replacement for your wife. Even though she hasn't used them yet, the fact that they look very nice is definitely a promising start. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great for the price! I love Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones because the why cancel out the noise. Perfect for studying. The only thing I wish is that we’re foldable do they can fit easier in my backpack!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaisyM, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones for the money. Works very well. Clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very affordable for good headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for School

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring these pair of headphones to school everyday so I can listen to music. The battery lasts a while and is easy to pair. In my opinion this is a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product The sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest daughter really loves it. Perfect Christmas gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertM!
      Thanks for sharing the review!
      It brings us great joy to hear that your daughter is loving her new headset! We’re so glad it made for a perfect Christmas gift.

      The WH-CH520 is designed for comfort with a lightweight build and soft earpads, making it great for long listening sessions. It features a massive 50-hour battery life and a quick-charge function, so she won't have to worry about the music stopping.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is extremely happy with these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      We are truly heartened to learn that your mom is extremely happy with her new headphones!

      It is always wonderful to hear when our products bring joy to our customers and their families. We designed the WH-CH520 to be lightweight and comfortable for long-term wear, with a battery life that keeps the music going for up to 50 hours, making it a great choice for daily enjoyment. We are so glad she is loving her gift!

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple headphones. Sounds great. Not noise canceling but turn them high enough and yoou wont hear anything else anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound……………………………………………….:………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I recommended these to all my family and friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaW!

      We are so happy to hear that you love your WH-CH520 headphones! There is no higher compliment than knowing you've recommended them to your family and friends—thank you so much for your support and for spreading the word.

      We hope you and your loved ones continue to enjoy the music! Welcome to the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good price, was a excellent purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryH,

      It’s rewarding to hear that you are so happy with your purchase! We are glad that you found the perfect balance of quality and value with these headphones, and it is wonderful to know that they have proven to be such an excellent addition to your daily routine. Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass and battery back up but only single color option is usually available.

    I would recommend this to a friend