Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$39.99
Save $28.01
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2379 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,379 reviews
  • Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, clear for taking calls as they we purchased for a back up pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headphone and i am loving it. I just miss the headphone jack if some system does not have that feature. otherwise its fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the money. Can’t go wrong I purchased these while browsing through the Best Buy app and decided to get them for the price and really enjoy them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyE,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Did not like..

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about the sound. And there wasn't much bass. And you literally can hear every sound near you. The color I purchased looks very cheap. I returned them

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DemarieM,
      Thanks for the review and for sharing your honest thoughts on the WH-CH520. We're truly sorry these headphones didn't live up to your expectations, especially regarding the sound quality and the look of the finish.

      We’ve taken your notes to heart, and we hope we can earn back your trust with our future products.

      We appreciate you giving Sony a chance with this product.
      Warm regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Very nice, small ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small ear covers, so your ears get sweaty and hurt if you wear them for multiple hours. Other than that, perfect set of headphones. GREATTTTT item for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from previous edition.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones a ton and would recommend to anyone. It even comoes with its own app to level bass and control music while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love this color great gift for kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, purchased 2 for my kids!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones for the price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones for the price. Great bass and clear sound quality. Just as good as beats for a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Thank you!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent. My 8 year old son picked these specifi headphones directly. He loves them. And thoroughly enjoys them for all audio activities...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DellTouchLaptop, we're glad you son loves our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Live love music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her gift. She didn’t even wait till xmas

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerhappy,

      It is truly wonderful to know that your daughter was so excited about her gift that she couldn't wait until Christmas to start using it. We are thrilled to hear that she is already enjoying her new headphones and that they brought such immediate joy.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and sound is outstanding. I'm considering buying a second one for my computer even though this works with two different components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickE,

      That's amazing! It is really lovely to hear your satisfaction with the superb performance of our WH-CH520, and that you'll considering buying second one for your computer.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      We are looking forward to your other purchase and thank you very much for choosing Sony!

      - Romeo Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use mine for the gym and school. There is no noise bleed and the sound quality is better than expected for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emma, Thank you for your awesome review! We are glad to hear that you are enjoying the sound quality of your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Gym headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap (price) pair of wireless headphones to wear in the gym. I actually have the upgraded headphones in this that can handle phone calls. These fit the bill and are worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can catch it on sale ...buy it, my kids using those headphones and they like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, gMasta!

      We’re so glad to hear your kids are enjoying their WH-CH520 headphones. It's great to know they’re a hit with the family, especially when you can snag them at a good value! Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    MY BLUTOOTH

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY SONY BLUTOOTH HEADPHONES THEY HAVE REALLY GOOD SOUND AND THE BASS IS COOL TOO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Positive, Would Buy Again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well connected to tablet and phone. Easy setup and long lasting charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid friendly headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another headset for the kids much needed will spread the word

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonishaI!
      It is fantastic to know that you are looking into getting the WH-CH520 for your kids. We are so glad you’re finding our product helpful for your family!

      The WH-CH520 is a great choice because of its massive 50-hour battery life, which means less time spent worrying about charging. These headphones are also super lightweight and have soft earpads, making them comfy for smaller heads or long car rides.

      Thanks for choosing Sony. Enjoy the holidays!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality. Great bass, great noise reduction. Absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for my son and it likes them so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      We are very glad to hear that your son is enjoying his new headphones. He is sure to appreciate the impressive battery life of up to 50 hours for non-stop music, as well as the Multipoint Connection feature that allows him to quickly switch between two Bluetooth devices at once.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global