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Customer reviews

Rating 4.6 out of 5 stars with 2379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,379 reviews
  • Rated 5 out of 5 stars

    Sony Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. Note - read the instructions on how to charge and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was awesome, I bought another one recently

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, TimothyG!

      We are so thrilled to hear that you find the WH-CH520 awesome—so much so that you decided to pick up a second one! It is a huge compliment to our team when a customer loves a product enough to buy it again. We hope both sets of headphones are providing you with the long-lasting comfort and great sound quality you expect from Sony.

      Thank you for your incredible loyalty and for being a part of the Sony community!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products very nice service at the store .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The quality of sound at this price point is just what i was looking for when i purchased them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this headphones. The battery last longer than I expected and I used it almost everyday. Im so happy I bought them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good at this price .bass is average

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. They can be compared to Sony headphones by virtue of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deserve 5 star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and working with my iPad, Andoid phone roo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality, durable material with elimination of external sound, very good for the price.....recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair, id buy a third

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair in 2023 they were great till i fell on turning them into landfill material immediately. Bought another pair the next day, same great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DjCodemam,

      Thanks for sharing your experience with the WH-CH520 headphones!

      We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Excellent TV headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and pairing with the TV. Controls are good, and automatically cuts off the external TV speaker sound when it connects. Comfortable to use,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Name, Awesome! We're really glad to hear you're happy and satisfied with the great features, amazing sound quality, and overall performance of your WH-CH520 headphones! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Fits comfortably. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price amizing power. I have yet to find another under 50 fhat does the same thing. Comfortable and edgy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High performance/ Low durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but not very durable for use by kids. I’ve bought several pairs because it’s a good price and good quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very comfortable, and easy to use. I have my phone and laptop connected and can switch between calls easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones- they are great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my grandson for Christmas and he loves them! The sound is crisp and clear! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use at the gym and ever since charging them when I bought them the battery life is still at full. Best investment for my self

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaV,

      Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the battery performance of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great battery ladt for hrs. So easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. They arrived in good condition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User309078,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper and easier to use, good sound and resistant materials. The only one problem is connectivity with my hp laptop

    I would recommend this to a friend